Service - 4 stars Ambiance- 4 stars…read more I took my sweet dog here for a cremation after he passed on Thursday. First, I think the price for cremation and for ashes returned is outrageous since my pet was already deceased at drop off. They quoted me at over $400 okay. My dog is 63 lbs and was already deceased. Second, you would think that for a pet hospital that is so bougie and charges that much for cremation that they would offer you at least a Death Certificate. But no. No death certificate will be offered if you opt to not have ashes returned. Just FYI- if you have a pet and want ashes returned after cremation, you'll need to save some dough.

Always the nicest welcoming when R Bebe comes to stay over for boarding. On her last day she will…read moreget her annual check up and bring her shots up to date. Her regular vet even called while on vacation to touch bases. Eye drops now lessened to every other week but she's still on 3 other meds and lid wipes for tear stains which has improved as well as her skin. Now it's just pinky.

Dr. Abaya was amazing. She was straightforward, explained everything clearly, and even identified…read morean issue that we hadn't come in for. I've never felt so comfortable with a veterinarian. In my experience, many vets can come across as dry, judgmental, or not very approachable, but that wasn't the case here. The entire staff was fantastic. Everyone was kind, professional, and took excellent care of my pup. I truly appreciated the level of compassion and attention they showed throughout our visit.

Just moved to the island this was my first time visit. The technician and doctor were amazing! A…read moreINCREDIBLY welcoming staff and great with my dog and getting all her needs met.

I am the epitome of anxious cat mom and I cannot recommend VCA Waipahu highly enough! Dr. Hester,…read moreLinda, Kaylen and the entire team, including the veterinary technicians (I wish I remembered everyone's name!) and front office staff, have been nothing short of exceptional. Finding a truly cat friendly vet has been such a relief! We adopted a very sick kitten and also have an older cat who struggles with anxiety and respiratory issues. From our very first visit, Dr. Hester and the staff made us feel secure in that we were getting the best care for our cats. They took the time to listen to all of our concerns and provided tailored care for both of our cats.They treated not just our kitten, but our anxious older (big and kind of mean) cat with such kindness and understanding. Their ability to handle our anxious cat with such care and professionalism is truly commendable. The staff always makes us feel heard and comfortable, and their dedication to their patients is evident. We have done X-rays, multiple medications, food changes, vaccines, and annual exams with them and prices have been very reasonable and clearly stated to us!

Many thanks to VCA Veterinary Specialty- EMERGENCY Clinic! Your staff and Veterinarians are…read moreexceptional in the tough situations and critical care you manage each day. Every time I have brought my suffering furry friends to you, I watch and admire how you triage your patients and offer compassion to their humans. Yes, many times, there is a difficult wait but, it's no different and... usually shorter than the hospital ER. Your immaculately clean waiting area made our wait much easier and comfortable. Kudos for exemplifying the superior care and concern throughout your facility. AND, YES... Kitty Moa is much better today, thanks to YOU.

I have so many great things to say about Waipio Vet Clinic! My dog has always been treated with so…read moremuch kindness and care, and she really responds well to everyone there. You can honestly tell that they care about the animals and aren't just doing their job. Dr. Uruu and Ka'ohi are amazing. They are professional, knowledgeable, and always take the time to make sure my dog is comfortable. They also helped make traveling with my dog so much easier. Since my dog was flying on an airplane, there was a lot of paperwork and requirements to deal with, and they helped us through the whole process. They made everything feel easy and smooth and took away so much of the stress. I am so thankful to have a vet and staff that genuinely cares about my dog. Waipio Vet Clinic has been wonderful to us, and I would absolutely recommend them to anyone looking for a vet they can trust.

Thank you to Donna, the manager, for calling (May14th) and apologizing and allowing me to book an…read moreappointment for Saturday (May 17th). I would like to add that in the original phone call on 5/5, I did request to speak to a manager or Doctor at least twice. Call me a Karen, but I really wanted to speak to someone higher up to see if an exception could be made but the receptionist told me that the managers and Doctors will not make an exception. Clearly, there is a break in communication there because an exception was made and Donna did mention to me on the phone call she had no idea about the scheduling mistake until I made my initial Yelp review. Reader's Note: I did not attend the vet appointment due to having a prior commitment so my MIL took Komori. Everything I state about the appointment is from her POV. My MIL said Komori was comfortable and well cared for and we were able to get all our questions answered about Komori's health. Overall, it seemed like a great first experience. Why did I take off a star? - Maybe this is just a personal preference but apparently they didn't give Komori any treats. At his old clinic, the Doctors and Vet Tech constantly gave him treats or at the appropriate moments to make him more comfortable. I believe that because this was a first appointment, to ease Komori's anxiety of a new place, new people doing random things to him, some treats should be offered or used to associate a positive memory with going to the vet. - After Komori came home from his vaccinations we noticed the injection site was swollen. We also noticed if we pet him a certain way at the injection site, he would yelp/whimper so it must hurt. This never happened at his old clinic which is a YELLOW FLAG for concern. This review is 36 hours after his appointment and it is still swollen. If this does not go down, we will be returning to check on it. Overall, if we don't come back to check on the injection site, we will be coming back for any follow-up appointments. Waipio Pet Clinic has obviously proven with past Yelp reviews that they are a great clinic, which is why we considered coming here in the first place (besides how close it is to our home). We are grateful for management for communicating with us and correcting the scheduling issue we had previously and look forward to growing a stronger relationship with them moving forward.

Responsive. Didn't get the friendly response though, just a few words…read more They only service Red Hill to Ko'olina. Perfect for West side families in need of support.

JoAnn and Steve took very good care of my 2 naked cats, Raisin and Sméagol while I was away on the…read moremainland for two weeks. They came over to my home, fed the cats and gave them attention, while also checking my mail and sweeping the floor. I am so grateful for their services. I had to call them last minute because my friend's roof on her house flew off and she couldn't watch my cats. Joann and Steve came to the rescue and assured me that the cats would be fine. I got daily updates and photos and when I came home, the cats were fine and my house was in order. I would highly recommend their services and will be using them next time I go traveling. Mahalo!!

Positive experience for my nervous dog - she was treated so kindly by the technician and vet.read more

Be chance we found this wonderful Veterinary Hospital, Stacy (Dr's assistant )…read moresaw my wife walking our new Yorkie outside. She introduced herself & the rest is were happy customers! All the staff are professional& like when you call them to let you know you're here & they allow you in. Mask need to be worn& I like the security & safety measures they take. Dr Lissa Kam is easy to relate to & explains what you need to know about your pet. We've been here a number of times and are happy customers, so is our puppy! We will follow them to their Salt Lake Location when they move!

This is the first vet appointment since we moved to the island. Everyone was very warm and…read morewelcoming. Everything was very explained well. Seems like they have a large staff and run and operate really well. So I appreciate their timelines & thoughtful staff.

really caring and fun group of people, my dog mana got a lot of hugs and his photo taken !!!…read moreDr.Choi was so kind ! He also got his nails cut for free! I really recommend this vet !!!

My chow chows were neglected during the last month of my pregnancy and three months after the birth…read moreof my baby girl. Their fur got so matted I knew I needed professional help. I called around to get them groomed. Two places flat out refused to groom them because they are chows. When I contacted Maikai via yelp, Lita was agreeable to get them groomed and scheduled my appointment. The appointment day and time came and no groomer showed up. I called Lita who told me she'd find out what happened. She called me back within half hour and let me know the groomer got bitten at the previous appointment and wasn't able to make it. She offered to reschedule the appointment and we did. I wasn't there for the rescheduled appointment and was worried my dogs would be temperamental since they never been groomed by an outsider, but it was my husband who got temperamental since he didn't understand what needed to be done. My mom was there to alleviate concerns and told me the groomer did the best she could. Because they were matted, the only option was a shave. My mom said the groomer took her time and really cared about her work. After the grooming was done, I received a call from Lita who discussed with me how the grooming went. I appreciate the call since I couldn't be there and I'm the primary caregiver to my boys. I give them five stars because 1. They took my boys in when other places wouldn't, 2. My mom said the groomer took care in grooming them, 3. Lita was professional in communication, 4. They're chows chows, not the easiest breed to groom because of fur and temperament, 5. They came to the house which made it easier to handle my boys. I hope to use them again in the future, but with my boys fur in better shape the next time around.

What can ii say? Maika'i mobile grooming is AMAZING!!! I messaged Lalita (owner) inquiring about…read moreservices and she responded instantly thru YELP. She immediately was able to set an appointment to accommodate my schedule (after work @530). My Lilo has been going to PetSmart to get groomed but the last couple times it wasnt a successful visit :(. Her nails were getting long n she gets very excited around other dogs, so I turned to YELP as usual n found Maika'i Pet Sitting n Mobile Grooming. Lalita and April came promptly at 530 if not a couple minutes early. They dont have a mobile truck so they do use your yard to do their services, but thats not a problem because it made Lilo feel even more comfortable at home. As Lalita and April began Lilo immediately took to both of them n they were able to get to work. She got a basic service of a bathe, nail clipping, and ear cleaning. Lilo enjoyed every minute of it. They also mentioned that not only do they have house sitting, they do drop in services if ur on vacation as well:). You best believe I will be calling them again for Lilo's SPA treatment as ii called it:))) Give them a try you wont be disappointed:))

They were very accomodating and took us in. 6 clinics declined us before we found Ali'i. We are so…read moregrateful as our pet had an emergency and didnt know what to do. They explained everything when we got there and eased our worries away!

I was grateful they were able to fit my dog in at the last minute. The front staff were very kind…read moreand helpful. I didn't appreciate the Vet and Vet assistant. The Vet, Dr Pang, had poor bedside manner. Came in already dismissive of my complaints for my dog. She wasn't prepared when she came in the room. As if she didn't know why I was there. Said she couldn't examine my dogs nostrils because my dog is excited and keeps moving. Said we needed to sedate my dog. Didn't have any light or anything to look at my dogs nose. Some questions/comments she made that were annoying: "Are you sure she's five months old, she seems older cause she's big" "How did you look in your dogs nose?" "She's not sneezing now" "She seems to be breathing normal" (her first time meeting my dog, doesn't know my dog is not a mouth breather) "Did you hear reverse sneezing" (as if i know what that is) I had to get on the floor to help hold my dog so she would look at both nostrils or try to with a light. Also theres an exam table not sure why we're on the floor. She offered very little info into what she thought was going on with my dog. Only discussed further when i kept asking questions. She prescribed a steroid taper but on the bottle the instructions were incorrect did not indicate a taper. Did not appreciate her bedside manner and lack of trying to look at my dog for the issue i brought her in for. Then as i was leaving i got blocked in to the small parking lot by an employee that parked her truck with the bed blocking the way out. That employee came out and saw me unable to leave but waited till i asked her to move the truck to move it. Gets two stars because of the front staff.

I took a friends fish in(Koi) last week, that I had been fish sitting. They were very professional…read moreand kind every step of the way. They took the fish in, the vet came out and read all my notes that I had on my phone, told me she was headed in to surgery so it'll be a few hours before she gets back to me. She was great at keeping us informed! Unfortunately the fish had a large growth and they put her down. They made the experience less painful.

For over 15 years, this hospital cared for my sweet Joey--and I will carry gratitude for them for…read morethe rest of my life. This wasn't just routine care. Joey was in and out of this hospital through some very serious moments. He had to be induced many times, undergo emergency procedures, and face situations where I truly didn't know if I would get more time with him. And every single time, this team showed up--with skill, urgency, and unwavering dedication. They didn't just treat him... they gave him more life. Because of them, Joey lived to 15 years and 2 months--time I know I wouldn't have had otherwise. That is something I can never repay. But what truly sets this hospital apart is their compassion. Every doctor, every technician, every staff member treated Joey like he was their own. And they treated me with such kindness and patience through every high and every devastating low. When it came time to say goodbye, they handled his final moments with a level of grace and humanity that I will never forget. There was no rush, no clinical coldness--only quiet compassion. They made space for love, for dignity, and for a peaceful goodbye. In the middle of the hardest moment of my life, they created something that felt gentle... and even beautiful. Joey wasn't just a patient there. He was known, he was loved, and he was fought for. And I will be forever grateful to this team for giving me the gift of more time with my boy--and for helping me say goodbye to him in the most compassionate way possible. Thank you, from the bottom of my heart