The best service and price around Tennessee. Thanks for…read moreserving the community whith honesty and kindness always.

I was in town from California and my father passed away. I have never had to deal with anything…read morelike this before and Gerald and J.J. were just so helpful and caring. They helped guide me through the whole process of getting the death certificate and having my father's remains interned at the VA cemetery. They took great care and respect from receiving the body, setting up a small viewing, and getting the cremated remains to me. They were very upfront with their fees and went above and beyond with their execution of services. I will be forever grateful for everything they did for me during one of the most difficult times in my life.

We are very pleased with the wonderful service we received from the Franklin, TN providers. Susan…read moreis extremely helpful and compassionate. Our family will definitely plan to work with Alternative again in the future and recommend their services to family and friends.

So extremely thankful for the two sweet ladies who took such great loving care of our family and…read moreour precious Mom. Every single detail was handled with loving care, So much more intimate than working directly with a funeral home. Coco and Susan were referred by our hospice agency, I will always have sweet memories of this experience even though it was the hardest thing I have ever had to do.

Paula, TJ, and the entire team did a perfect job helping us say goodbye to our family member. The…read morevisitation and service were flawless. Every need was anticipated and last minute request were handled professionally. On behalf of the entire Augliera family, we say thank you!

It was 20 years ago that I lost one of my favorite students in a tragic auto accident. He's never…read moreleft my memory. But after all these years, I've never had a chance to visit his gravesite. On this beautiful, sunny day, I found myself across the street from Williamson Memorial and I felt it was time to get some closure and see the final resting place of my former student. He was a brilliant mathematical mind. But I had no idea where he was buried in this vast cemetery. I walked into the main building to ask for assistance, and the staff was busy juggling multiple memorial services and a number of funerals. I already felt intrusive and hated to bother employees with a simple grave location request on such a busy day. And that's when I met Joe. After a sweet young lady told me she didn't know how to find a grave but knew someone who could, that's when Joe emerged from an office to assist. He could have easily told me he was too busy, or blown me off because he was coordinating bigger events. Instead, he looked up the name I gave him and found the site. But that was hardly the end of his generosity. Joe literally walked with me into the cemetery to show me the precise location. He actually took the time to leave the main office just to help me find the gravesite, allowing me to get closure on a day that was long overdue. This is the most wonderful example of customer service I think I've ever experienced. And if that's how they handle a random person stopping by for a visit, just imagine how they work with families during their most difficult time burying a loved one.

I recently lost my brother unexpectedly, and my family was in deep grief. We reached out to this…read morefuneral home not knowing protocol of what to do first, costs, etc. and they were so incredibly gracious and kind, and guided us easily through the whole process. They even handled the obituary and anything else we needed. My brother was cremated and the selection of urns was wonderful, and we could chose things online and prepare the paperwork online. Nashville Funeral and Cremation is an amazing and compassionate choice for funeral arrangements and cremation.

My mother is gone. After 2 weeks that is still so hard to accept, let alone write the words. Mom…read morehad nothing in place...nothing paid for...no directives except for telling my brother and I to make sure that 1. Nobody "dissected" her and 2. She was cremated. We have taken care of her together for over 20 years and the whole time she swore she was dying soon. We told her she would outlive us all. Until 5am on Dec 1st, we really believed she would too. I have nightmares of sitting in the ER, holding her hand as her body turned cold. But I knew I had to honor her wishes and quickly. That's how she wanted it. Heartbroken, I spent hours the Sunday she passed trying to deal with paperwork, absent doctors, and getting mom out of Tennova. She hated that place. I had no idea what i was doing. I came across this company online and sent Miss Erica a message thru the internet. Less than an hour later she called me. The only person to return any message that Sunday. She was so very kind as i cried into the phone. We scheduled a time to meet the very next day and from the moment she and I met, I knew moms wishes would be taken care of. She kept the family informed every step of the way, she was caring and compassionate during one of the worst times of my life. This is more than a job to her. What my mom wanted meant something to her and she gave 100 percent to make sure it was done. She listened and stepped in to help us when the hospital and docs were giving my brother and I nothing but a hassle. She's honest. No hidden fees and costs. As I was the one paying for it all, i couldn't help but appreciate her professionalism all the more. She's even checked on us since moms cremation just to let us know she's thinking of us and that she was here if we needed anything else. That meant more than I could ever say in words. I miss mum so much. She was one of the most interesting and unique individuals I've ever known. I feel so lost without her. To know I was able to honor her wishes thanks to the excellent care of Erica and Tennessee Cremation Care gives me peace and makes these difficult days a little more easier to bear.

From the owner: At Tennessee Cremation Care, We Believe That Simple Cremation Should Be Wellread more

Unfortunately I needed cremation services for my sister and baby niece. I was pleased to find…read moreTiffany at Lumen to hold my hand through the whole process. The prices were way more reasonable than anything local to me and seemed much more fair. But the customer service I received was most impressive. The ease in making the arrangements all online and being able to pay online via one lump sum or payments (family pay) we're a definite bonus. You will not be disappointed in Lumen should you need their services.

I was not allowed to simply see my deceased brother's body without paying 175. This is unethical…read morerobbery of a human right. I paid the money for a "Witness Cremation" and then was told when I got there I would not be allowed to witness and they would not cremate him until two days later because the urn that was ordered was not there yet. They took my money and did not deliver the service that was promised.

They were cheaper than anyone else and treated us like royalty when my father passed away. The best…read moreI have ever dealt with

They carried out my Aunt DeDe's instructions for her funeral with great care. They managed to…read more"restore' photos that were at least 90 years old for her slide show. John Kreft was attentive, professional and kind throughout the funeral. Thank you!

We've had nothing but good things to say about Austin Funeral & Cremation Services. As a church, we…read morehave found John and the rest of the staff to be kind, warm, engaging, compassionate, and willing to go the extra EXTRA mile to meet the family's needs. There's really no other with whom we would like to work regarding the memorial services for our precious people than Austin's.