Having to deal with the loss of a loved one is stressful, devastating, emotional and very painful!…read moreIn a time of sorrow, I was dreading having to choose a company to help me with the cremation of my mother!! Tammy and Jeff were nothing but professional, empathetic and informative!! I filled out the online form ahead of time and Tammy called me personally to go over the arrangements I had chosen. She didn't try to "sell me up" on any of my choices and even told me if I wanted a different Urn then they offered, that Amazon had a lot of options too. Sadly, my mother passed away at 12:30am on Thursday and they personally came to the Hospice and expressed their condolences and then took full control of cremation arrangements. It allowed my husband and I to grieve and process the loss we were feeling without having to be burden with the cremation details. I truly cannot thank them enough for making this such an easy process during such a difficult time.

Losing my dad has been one of the hardest experiences of my life, but I am so incredibly grateful…read morefor the care, compassion, and respect shown by Jeff and Tammy. From the very first moment, they treated me with kindness and patience, guiding my family through every step with understanding and grace. They made a difficult and emotional process feel a little less overwhelming, always taking the time to answer my questions and honor our wishes. Everything was handled beautifully and with such attention to detail. They truly care; it just wasn't about doing their job, I will always appreciate the warmth and professionalism they showed during such a painful time. Thank you for helping me give my dad the farewell he deserved.

Paula, TJ, and the entire team did a perfect job helping us say goodbye to our family member. The…read morevisitation and service were flawless. Every need was anticipated and last minute request were handled professionally. On behalf of the entire Augliera family, we say thank you!

It was 20 years ago that I lost one of my favorite students in a tragic auto accident. He's never…read moreleft my memory. But after all these years, I've never had a chance to visit his gravesite. On this beautiful, sunny day, I found myself across the street from Williamson Memorial and I felt it was time to get some closure and see the final resting place of my former student. He was a brilliant mathematical mind. But I had no idea where he was buried in this vast cemetery. I walked into the main building to ask for assistance, and the staff was busy juggling multiple memorial services and a number of funerals. I already felt intrusive and hated to bother employees with a simple grave location request on such a busy day. And that's when I met Joe. After a sweet young lady told me she didn't know how to find a grave but knew someone who could, that's when Joe emerged from an office to assist. He could have easily told me he was too busy, or blown me off because he was coordinating bigger events. Instead, he looked up the name I gave him and found the site. But that was hardly the end of his generosity. Joe literally walked with me into the cemetery to show me the precise location. He actually took the time to leave the main office just to help me find the gravesite, allowing me to get closure on a day that was long overdue. This is the most wonderful example of customer service I think I've ever experienced. And if that's how they handle a random person stopping by for a visit, just imagine how they work with families during their most difficult time burying a loved one.

My friends son past away and we went to the funeral visitation. This was my first time being in…read morethis funeral home. It was very spacious and had an elegant style. The kitchen was very large and accommodating. I can't really speak to the value as I don't know what my friend paid.

Incredible service through a family dispute with my ex-wife, and they performed well above my…read moreexpectations, in a horrible tome for me personally. they made taking care of my son easy. I would not consider anyone else if I needed their services again.

There is so much I can say about this Caring Facility. They made our family feel like we were…read moretheir family. There was nothing they were not willing to help us with during the visitation, food, flowers, etc. The facility was absolutely beautiful throughout. The kitchen was comfortable and well stocked. They offered all the supplies needed. There was also a beautiful window looking out at a water garden. The foyer lobby was furnished with lavish chairs and sofas. The family visitation room was so very comfortable and the view looking out at the water garden and the burning fire pires with the snow blowing around was just so serene and beautiful. My mother's Funeral was planned and prepaid something I highly recommend everyone should do if they can. They have several facilities in middle Tennessee so they can help you with your final arrangements as well. I would like to thank Kimberly and Jeff Sellars who represented their company with compassion and the utmost professionalism. Well done!!!!

Obviously, this isn't a place someone visits for fun. Coming here is usually done with a purpose,…read moreespecially if you're from out of town. I was there to visit someone very near and dear to my heart. The last time I was here, I had his brother to help me locate the plot, but he was unavailable to help me this time, so I had to try and figure it out on my own. I ended up calling the funeral home. The wonderful lady who picked up was able to locate the plot and, not only that, was waiting for me right there when I arrived to make sure I could find exactly where it is. Cannot even begin to express my gratitude for her kindness and patience. I truly feel like any loved ones here are in excellent hands.

I lost my Dad in 2016 and never had to plan a funeral. The people that work here made such an…read moreeffort to help out in any way and made sure all my wishes and needs were met. Last month sadly I lost my Mom. I can not say enough positive things about they helped me again through this process. They are so kind and so helpful. They truly care about you and your love ones. Bless them.

These folks are outstanding. Our mother passed unexpectedly and we were in terrible shock and…read moremourning and had no clue now to prepare the proper memorial service. Chuck Ramsay and his team were extraordinarily kind, helpful and professional and gave us all the right tools to ensure a beautiful memorial for my mother. Thank you Woodfin....you made the most difficult time in our lives easier and we are so grateful!

From day one Smith Brothers Funeral Directors was very patient and caring towards our family, after…read morethe great loss of our beloved mother. They went over and beyond to make sure we had everything we needed without breaking the bank. This is the second love one that we've loss that Smith Brothers has officiated. I thank God they've helped lessen our pain through a easy transition, going forward I can't imagine not using them for our future services. I definitely would recommend to others.

Our family has continued to use Smith Funeral Directors over the years and they never disappoint…read more They truly care for each and every family as if it's their own. The communication from beginning to end is top notch, they explain everything you can expect. The Funeral Director walks you through all the steps with such patience and grace. We've never felt rushed or unsupported during our time of need. You can tell they truly love helping others and this is their calling. Thank you for all you do Smith Funeral Directors!

We are very pleased with the wonderful service we received from the Franklin, TN providers. Susan…read moreis extremely helpful and compassionate. Our family will definitely plan to work with Alternative again in the future and recommend their services to family and friends.

So extremely thankful for the two sweet ladies who took such great loving care of our family and…read moreour precious Mom. Every single detail was handled with loving care, So much more intimate than working directly with a funeral home. Coco and Susan were referred by our hospice agency, I will always have sweet memories of this experience even though it was the hardest thing I have ever had to do.

The best service and price around Tennessee. Thanks for…read moreserving the community whith honesty and kindness always.

I was in town from California and my father passed away. I have never had to deal with anything…read morelike this before and Gerald and J.J. were just so helpful and caring. They helped guide me through the whole process of getting the death certificate and having my father's remains interned at the VA cemetery. They took great care and respect from receiving the body, setting up a small viewing, and getting the cremated remains to me. They were very upfront with their fees and went above and beyond with their execution of services. I will be forever grateful for everything they did for me during one of the most difficult times in my life.