The best service and price around Tennessee. Thanks for…read moreserving the community whith honesty and kindness always.

I was in town from California and my father passed away. I have never had to deal with anything…read morelike this before and Gerald and J.J. were just so helpful and caring. They helped guide me through the whole process of getting the death certificate and having my father's remains interned at the VA cemetery. They took great care and respect from receiving the body, setting up a small viewing, and getting the cremated remains to me. They were very upfront with their fees and went above and beyond with their execution of services. I will be forever grateful for everything they did for me during one of the most difficult times in my life.

The spouse and I made our annual trip to Springhill Cementry to decorate gravesites of 10 family…read moremembers. When we arrived, we found one headstone broken; I was not a happy camper. At the business I met Gwyn Winstead the manager of operations. She explained they had experienced a horrific ice storm earlier in the year and the ice brought 100-year trees and limbs down on the gravesite resulting in damage. Ms. Gwyn explained the insurance company had recently settled a claim for damages and she assured me the gravesite would be repaired. To carry things a step further she insisted we show her exactly where the gravesite was. After she inspected the headstone and assured us the stone would be repaired, she asked if we'd like a tour of the grounds. Of course, we said yes! Ms. Gwyn was an excellent historian as well as tour guide. She answered many questions and solved mysteries I had wonder about my entire life. Ms. Gwyn commented as we started our tour, she loved her job; halfway through the tour it occurred to me, she was serious. Ms. Gwyn truly loves her job, loves Springhill and ensures the folks resting there are taken care of. The spouse and I have been in discussion for over a year as to where we should choose as a final resting place. We were considering Arkansas or California; neither were appealing. After our tour we almost said at the same time; this is the place. We told Ms. Gwyn our plan and she promptly introduced us to Tonja Hebrank who is a planning advisor. Ms. Tonja was AWESOME! extremely patient, suggested issues to address that never occurred to us. There was no pressure to purchase anything or to upgrade what we wanted. Ms. Gwyn and Ms. Tonja turned what was expected to be a depressing and morbid experience into a very pleasant and lighthearted experience; there were a few tears but there was also a lot of laughing and fellowship. When we left the Springhill business office, we felt good about our decision to be at Springhill, felt good with our purchase and most importantly felt good about the 2 individuals that helped guide us through the process. Ms. Gwyn and Ms. Tonja, these ladies are not pretentious; they love what they do, love serving families and that love radiates from them. To be honest; the entire experience was so pleasant I wouldn't mind doing it all over again!

My father 95 years( WWII vet) old lived in Nashville but move away 10 years ago. Two weeks ago he…read morerequested a release of assignment so he could be buried with his family. He contacted the life insurance company he purchased his policy from and they sent Terra Blessing at Spring Hill the "release of assignment" on 1/4/2022. I spoke with David Thain and he confirmed Terra had the paper work and she would call back. I have followed 5 time( today is 1/17/2022) and left messages but to no avail. I'm confused on why they would treat anyone this way. Please Terra simply call me back. Thank you. Follow up: Terra called me back shortly after this review was posted. Terra was polite and processed my dads request.

We are very pleased with the wonderful service we received from the Franklin, TN providers. Susan…read moreis extremely helpful and compassionate. Our family will definitely plan to work with Alternative again in the future and recommend their services to family and friends.

So extremely thankful for the two sweet ladies who took such great loving care of our family and…read moreour precious Mom. Every single detail was handled with loving care, So much more intimate than working directly with a funeral home. Coco and Susan were referred by our hospice agency, I will always have sweet memories of this experience even though it was the hardest thing I have ever had to do.

I lost my Dad in 2016 and never had to plan a funeral. The people that work here made such an…read moreeffort to help out in any way and made sure all my wishes and needs were met. Last month sadly I lost my Mom. I can not say enough positive things about they helped me again through this process. They are so kind and so helpful. They truly care about you and your love ones. Bless them.

These folks are outstanding. Our mother passed unexpectedly and we were in terrible shock and…read moremourning and had no clue now to prepare the proper memorial service. Chuck Ramsay and his team were extraordinarily kind, helpful and professional and gave us all the right tools to ensure a beautiful memorial for my mother. Thank you Woodfin....you made the most difficult time in our lives easier and we are so grateful!

They carried out my Aunt DeDe's instructions for her funeral with great care. They managed to…read more"restore' photos that were at least 90 years old for her slide show. John Kreft was attentive, professional and kind throughout the funeral. Thank you!

We've had nothing but good things to say about Austin Funeral & Cremation Services. As a church, we…read morehave found John and the rest of the staff to be kind, warm, engaging, compassionate, and willing to go the extra EXTRA mile to meet the family's needs. There's really no other with whom we would like to work regarding the memorial services for our precious people than Austin's.

The Hickory Chapel and Woodbine Funeral people are the BEST in the business…read more They have been responsible for handling the needs of many loved ones and friends down through the years and they have never let anyone down. Mr. Wendell Byrd is the best. A true professional. He knows what he is doing. He treats people with dignity and respect and his people follow his example. He has made many hard difficult times so much better.

I was left in charge of finding a monument for my late grandfather. This was the 3rd or 4th place I…read morecalled after a couple unsympathetic phone calls with other companies (they could care less about me). I got on the phone with Hunt and from the get-go they gave me the attention, patience, and comfort I needed when I didn't really know what I was doing. They walked me through some pretty fair pricing, were very thorough about what they planned to do and made sure I approved of everything. And for the part that really matters, the monument came out better than I could have imagined. Some skilled hands in their shop. I wouldn't hesitate to call them for their services again or to recommend them to anybody. Great small business. Thanks again guys!

Madison Funeral Home is in a great white building with a warm feeling. The funeral directors and…read morestaff are very helpful and strive to give the best service possible. The chapel is large with plenty of room for everyone and has other areas available for food or to talk with loved ones. They want to please the family during their time of grief and provide the comfort of seeing their loved one last time before "going home" with peace and dignity.