Lily told me "I should be grateful" for doing blend electrolysis due to my skin tone being darker since she prefers the thermolysis machine since it zaps quicker ... it's not my fault my skin is darker and at the end of the day I'm paying for a service. She'd complain about using the machine she didn't want to use continuously throughout the appointment to the point where I would consider finding a different electrologist, then subtly remind me there are less than ten electrolysis in all of san francisco and that most of them book patients who "aren't normal girls". Needless to say I stopped seeing her. read more

Lili is Amazing - I was her client in SF and now I am Booking a trip to Nashville because I can't find anyone here as good after she left to open in Nashville. I am very jealous of the Nashville people and looking forward to my trip. I have never met anyone else as meticulous or as clean and sterile (very important to me). She is also sweet, fun, and pleasant even when sticking needles into you, lol. Seriously, she makes a painful process as safe and painless as it can be and she is the only person I have been to that gets such quick results! read more

Lily worked with me for 2.5 years. She is very knowledgable about selecting safe yet effective intensity settings for different areas of the body. I never experienced any burns, scarring, or discoloration. For longer treatments, some initial redness that resolves quickly and mild swelling of the treated area in the first 24 hours which is normal. She provides guidance on post-treatment skin care and my skin looked great without a trace. The overall process is not a quick fix, it is a time and financial commitment, but it does work. Lily sets honest expectations about timeframe based on her assessment at the consultation. I was consistent with my appointments and we did get permanent results. Lily's service is skilled and safe, she's also a very caring, generous, and down to earth person. Highly recommend choosing Lily to be your electrologist. read more

Lily is absolutely amazing and I highly recommend! She is knowledgable, honest and very kind. I never had a bad reaction or any problems after seeing her. Lily really cares and was so supportive through the process of removing hair from my face. I would give 10 stars if I could! read more

Lily at SF Electrolysis is the best! I found her business by searching for trans friendly electrologists. After contacting a few on that list, I was pleasantly surprised at the ease of which I was able to communicate with Lily (Unlike the others businesses I communicated with) I could tell Lily was the right one - She's friendly, warm, funny, very careful (with how she explains the entire process, as well as the work she does) and as an added bonus - she a great conversationalist! As a trans person knowing I'd need dozens of appointments, these are important traits! Her office is super clean with a visually appealing aesthetic, and she has a fantastic personality - that totally helps when one is about to have their face zapped! Definitely deserving of a 5 star review! read more

So glad I found Lily! I discovered electrolysis when I was living in LA, but was struggling to find a place to get treated in a similar quality when I moved to the Bay Area. My work eventually brought me into the city; with some research I found SF Electrolysis and after my first visit I knew my search was finally over! She really knows what she's doing in terms of the methods and precaution in terms of treating different areas of hair and skin. I also am very appreciative of the cleanliness and hygienic measures she takes in her clinic. She is very considerate of her clients' time and availability, and is also very helpful when looking to book somewhat last minute touch up appointments. While hair removal is not that fun of an experience itself, Lily actually makes it enjoyable with conversation and sharing funny stories. Now one of the reasons I don't want to move elsewhere in the city is so I can stay close by! read more

I made the mistake of getting laser hair removal back when laser became popular, unfortunately and much to my surprise my once unnoticeable hair came back thicker and darker!!! Then I found SF Electroloysis and met this gem of a practioner named Lily! The hair is gone but my fondness for Lily has stayed! Highly recommend 11/10 Go now! And say Bye-bye to your hairs! read more

Lily is informative, professional, clean, and goes above and beyond to educate and answer questions. Highly recommended and very happy with results! read more

I have been going to Lily for years. Before coming to Lily, I had to duck social events and hide my face. Going to SF Electrolysis has been one of the best decisions I've ever made and Lily has given me so much confidence! read more

Lily is the best! As a professional and a person! She is doing a great job and is super friendly, I've never felt judged. She is super clean and always wears a face mask ( I got spat on by another electrologist during a session...and it is not the best experience haha ) I can see results too. :) read more

Lily is an expert at what she does. I've been going to her for about a year and have seen great results. Always quick communication via text and attentive to my needs, she's a true pro! I like how she breaks electrolysis down for you so you know exactly what to expect. After a few sessions, I really got into a rhythm and started to see steady progress toward my goal. On top of nailing the technical side of her craft, Lily is a great listener. I always enjoy our chats! There's a reason her time is so in demand, thanks Lily! read more

Top Ten Reasons to seek out Lily for all your Electrolysis needs: 1) Lily is extraordinarily efficient (this will save you time and money) 2) Lily is incredibly detailed; I saw results after every appointment 3) Lily is a charmer and will keep you relaxed and laughing 4) Lily has excellent customer care that extends beyond electrolysis 5) Lily is an awesome skin care & skin care product resource 6) Lily is very reliable and fair around various scheduling needs 7) Lily follows up after appointments to make sure my skin is healing well 8) Lily really knows her stuff; she is my ambassador of healthy skin 9) Lily has a refined technique that optimizes skin health and healing 10) Lily is truly an all-encompassing delight read more

Lily is amazing. She does a fantastic job of removing unwanted hair and takes incredible precautions to ensure cleanliness and no complications. I have known people who have had electrolysis done elsewhere who experience swelling, bruising or ingrown hairs. Have never had any of that. She is also very kind and fun to be around. In this time of virus and lockdowns I just wanted to support this wonderful small business owner. Please book with her when we are able to get out and about! read more

Lily is the best there is. I didn't know anything about electrolysis and didn't know how important the person administering it was. It is extremely important to go to someone good or you are going to waste a lot of money and time and not get good results. There aren't a ton of people in San Francisco who perform electrolysis. I literally went to all of them before I found Lily. Don't make the same mistake! Everything the other reviewers are saying is completely true. She is the best. read more

Lilly is amazing, hands down. She completely calmed my nerves about the whole process explaining every bit and answering all of my questions. She is sweet AND knows exactly what she is doing - which is unfortunately a rarity these days. Loved the office too, it's clean and welcoming. Regarding the actual process: I've done laser before (worked during the treatments but now a year later I have even more hair :( and I'm supposedly the ideal candidate with light skin and dark hair) and wasn't quite sure how to prepare for the feeling. Let's just say, any type of hair removal is painful, period. However, knowing that this is p e r m a n e n t makes it all the more bearable. It honestly depends on the hair she is working on; if you've been tweezing like I had for years, especially a particular hair, that will be painful. But then there are easier ones which are less painful. Plus it's relatively quick so just think of that. Overall, I leave her office each time so so happy. I have probably 5 more treatments until I'm all hair free!! :) Side note: I previously mentioned doing laser years ago- Lilly explained why it hadn't worked so well for me plainly, and clearly. I appreciate her wide range of knowledge regarding different methods of hair removal. I also appreciate that she said she is not against it at all which made me feel more comfortable telling her about it. Area working on: chin read more

Lily is simply the best. In her first appointment, she talks you through the procedure of electrolysis and different stages of hair growth, she also does a trial on you. Her office is extremely clean, she gives you clear instructions for aftercare and more. I have seen her to remove my PCOS hair and it worked like a dream - I have seen effects after every single visit. She's also extremely personable, friendly and empathetic. She genuinely cares about helping you. Lily will also give you skincare advice if you want and my visits to her are genuinely fun. I cannot recommend her enough. read more

I love Lily! She rocks. I've never had electrolysis, but being italian and part animal I needed it. Her office is very centrally located, and every time I've gone I've lucked out and found street parking. Lily is so calm, and explains everything so well, and her equipment is just super clean and it's a very sterile environment. Plus she's a blast to talk to. I'm really glad I found her, and the treatments have worked wonders for me. The weird hair that was bothering me along my hairline has been eliminated by more than 60%, easily, and I'm on track to getting it removed permanently. She's awesome. read more

I have been going to Lily now for close to a year, and all I can say is that she is absolutely the best!! I've gone to many electrolysists over the course of my adult life and have never found anyone as effective, professional, and just generally wonderful as Lily! She is equally focused on effective hair removal and protecting my skin from any possible damage (something incredibly important to me as I had an issue with this with a past electrolysist), and understands how to balance both as priority. And I love how she explains what she is doing as she works, thoughtfully answering any questions I've had both during my treatments and afterwards via text. Her office is conveniently located close to my work in downtown SF, and is always clean and professional. Lily is also an incredibly nice and fun person, and I always have a great time chatting with her during my appointments (which makes the whole experience so much more pleasant!). To sum up, I'm so happy I found Lily and will never go anywhere else for this service. read more

I want to start by saying that I was really nervous to go get electrolysis done... For most of my life I have lived with so much shame around my unwanted hair that I didn't even want to show it or talk about it with a professional. When I came in to see Lily, my nervousness vanished immediately- she is the sweetest and knows how to make you feel comfortable about such a sensitive issue. Not only was Lily kind and respectful, but she is SMART and knows everything there is to know about hair removal. When you hear her talk about her state-of-the-art equipment and techniques, you know you're getting the best treatment. I've been going regularly for 5 months and have seen a dramatic decrease in facial hair. I'm so grateful I finally got the courage to make an appointment with Lily because it is honestly changing my life. Thank you Lily! read more

Lily is absolutely amazing !!!!! She is very careful, gentle , pleasant but most importantly very honest ! I switch from another Electrologist because realized that she was dishonest with me and treatment with her wasn't effective BUT with Lily it is ABSOLUTELY different story ... I already see huge results and I think I'm almost done with my treatment . During hole treatment Lily was always super gentle , attentive and kind Very highly recommend Lily to everyone who is looking for a good professional Electologist !!!! read more

Amazing! I met with Lily in late 2017 and she bluntly told me it would take about a year of work, every two weeks, and no plucking or she wouldn't work on me. I did the math and decided to invest. I was plucking every week or more at the time. I stopped plucking and went to Lily for a bit over a year, every 2 weeks. It was hard not to pluck at first, but after 2 months there was less hair. We finished up the year in late 2018. Then I popped in for maintenance every once in a while in 2019, but it was mostly gone. As covid hit, in early 2020, I didn't even notice that there were no more hair issues in the area we worked on. Occasionally a longish stray hair here or there, but so thin and light it doesn't really matter. So at the end of 2020, a year after we finished treatment, I'm doing great and have no more plucking to do. It's truly amazing. Please know that you need to be vigilant and go every 2 weeks for it to work, and not pluck, and follow instructions, but it's totally worth it. I can't say that enough. It's totally worth it. I only wish I had done it 10 years ago! read more

Love, Love, Love! I recently had a consultation with Lilly, I wasn't sure what to expect for the first time. However, Lilly provided great information and answered all my questions before starting. She explained the how's and why's of electrolysis. Lilly was extremely professional. She listens to your requests and makes the electrolysis experience as pleasant as it possibly can be. She works quickly and has a nice sense of humor. I can tell she truly cares about her clients. Her rate is very competitive with what is out there. She has a lot of experience and I highly recommend her to anyone interested in permanent hair removal. I am looking forward to the results as well! read more

I've been meaning to write a review about Lily for over a year now. I found her on Yelp and I'm so glad I did! Lily is super clean, friendly and explains everything she does while she's doing it. Doesn't keep you in the dark about anything. I loved the advice and tips she gave me while I was getting treatment. I'm glad I listened to the reviews because After trying laser, wax and every other hair removal product out there! I am now unwanted hair free! read more

LOVE LOVE LOVE Lily!!! She is the best!! I have struggled with coarse facial hair due to depilatory creams and plucking :( A coworker of mine recommended her, and our first session was great. Her honesty, professionalism, patience, great attitude, and sincerity, really put me at ease. And not to mention, her execution is flawless!! :) Lily has literally saved my face. I saw a HUGE difference in my hair growth in about 2 months...My sessions with her are amazing, I have never had any issues with burning, pustules, or ingrown hairs. I have always followed her after care instructions (which are very important if you want great results). If you are someone who is on the fence about permanent hair removal, please schedule a consultation with Lily. She breaks everything down, including the technology and science around the hair growth cycle and what needs to be done. She is the best!! read more

Lily Is amazing! She is experienced and takes her time. She ensures that the area she is treating is getting quality treatment vs. quantity. I have never had any scabbing or issues after an appointment. Her aftercare regimen is simple and effective. I go in once a week and feel completely at ease knowing I am in the hands of a true professional. I highly recommend her services! read more

I don't have time to manscape myself regularly, Heard good things about permanent hair removal by electrolysis . After several visits at SF Electrolysis, I see a difference... The body hair has definitely reduced! If you can tolerate a little zap, I would definitely try it to permanently remove unwanted hairs. Thank you Electro-Lily! read more

Lily is fantastic and an expert at her job. I would definitely recommend her - she is knowledgeable, thorough, super personable, creates a comfortable environment and I trust her completely. She knows exactly what she's doing and can answer any questions, so if you've never had electrolysis she really sets your mind at ease. If you REALLY want permanent hair removal (and I've done it all - waxing, threading, laser), electrolysis is the way forward! read more

Lily is my savior. I couldn't keep up with my chin hairs and I was very self-conscious, but I was also frightened by the process. She was great at educating me on the equipment and experience, so I felt more comfortable committing to regular sessions. She is meticulously clean and thorough. She has a great sense of humor and keeps me delightfully entertained. read more

I had never done electrolysis before. Lily walked me through the process and explained hair growth thoroughly. She is very helpful and provides answers to your questions with a very professional friendliness, putting you at ease. After discussing the process, Lily then walks you through the actual procedure. While it can be painful, Lily ensures you are comfortable. She is extremely thoughtful and careful about her work. I had heard you could experience swelling and ingrown hairs following the procedure. Because she discussed care with me, I have never experienced any unpleasantness during aftercare. I recommend her to anyone new to electrolysis! read more

I can't say enough good things about Lilly. I had never even tried this before, but she made the whole thing very relaxing and easy. And, she clearly knows her stuff... ask her anything about a hair on your body that you don't want, and she'll have an answer for it. You get the sense right off the bat that you're dealing with a professional. Plus, her treatment is clearly effective. Everything at her place is state of the art... and the results show. I definitely recommend it. read more

Lily is truly incredible! She makes scheduling easy, helps distract you with hilarious stories during your session, and most importantly eradicates my hair. I started going to Lily after over 12 laser sessions at multiple med-spas failed on my upper lip and chin. After my first session I noticed a huge improvement and it's continued to thin over time. read more

Disclaimer: I did not have any sessions here. This review is solely based on the booking process and pre-customer service. I e-mailed this business asking for a price quote (I could not find any on the website). I received an answer with the price, and I replied saying that I would like to schedule a 1-hour session. They don't have an online booking system, so when I replied to this e-mail I asked whether they'd have any availability on a few given days, and requested that they call me to schedule an appointment if those proposed dates did not work. I got a reply back saying that bookings are only done over the phone, and that *I* need to call them, between 9-11am. Off to a good start... So I find 5 minutes to call them from work, during a break between two meetings. We agree on a date, but Lily wants me to give her a credit card number over the phone. I don't love providing this information over the phone, but I would have done it anyway if I had had my wallet on me. Alas I did not. I asked Lily whether she could please save the time slot for me, promising that I would call back as soon as my meeting was over and I could go get my wallet. She refused to do so. So I think not. Hideous first impression. Definitely not a way to welcome new clients. I am bringing my business somewhere else. read more

I started electrolysis a year ago with Lily. I only have good things to say. Best experience ever. She is great. Amazing personality. She walks you through it so you won't feel pain and makes it easy for you. I recommend her hundred percent. You're not just a customer you become a friend !!! read more

This review is very overdue, as I've been going to Lily for electrolysis for about 8 or 9 months now. Prior to SF electrolysis, I was getting treatments at a place in the South Bay for about a year and saw very minimal results during that time. I have very dark, coarse hair, so I attributed the slow progress to that. I also had constant scarring/hyper-pigmentation from treatments that I thought would clear in time. As soon as I moved to SF I looked into a new electrolysis place and found Lily's clinic to be closest to my house. Right off the bat, Lily was quick to explain the different types of electrolysis and why she chose the settings that she used for my treatment. I was utterly amazed to see such a huge improvement in my hair growth with just two sessions-not to mention I have NEVER had a single scar or break out from a treatment with Lily. She always gives great aftercare instructions and also keeps a personalized log of what types of settings she used for optimal results. On the personal side, Lily is incredibly easy to talk to. Electrolysis can be a time consuming process, so it makes it that much more manageable to have someone that's fun to chat and catch-up with. Lily is genuinely dedicated to helping people with permanent hair removal and is always just as happy as I am with my results. I am so thankful to have found this clinic! read more

I was going to another electrologist in the Bay Area but I wasn't completely satisfied with my experience. I decided to give Lily a try because I really wanted to continue my treatments, and I am glad I found her. She is knowledgeable, professional and has a very warm personality. She makes me feel very comfortable during my treatments and is always sure to remind me of my skin's aftercare. Thank you Lily for helping me through this process! read more

Lily is fantastic! I made an appointment with her a very disconcerting evaluation with another "highly rated electrologist" in SF. Lily took the time to thoroughly go over the process and procedure, showed me all her tools and safety protocols, and then looked at my skin and the hair and said "we can just do this now if you want." I'm so glad I said yes. It's been a few weeks since my second treatment and I'm seeing HUGE results. I only had a small amount of hair anyway, but her state of the art machine is practically painless and I've seen a significant reduction in the number and thickness of the hairs that have been treated so far. Her rates are super reasonable - a steal for the quality of service you get. She's a lovely person and she goes above and beyond to explain everything and make sure you're healing properly. I cannot recommend her enough! read more

I have been seeing Lily for over a year and can't recommend her enough. She is professional, thorough, friendly, honest and effective in her work. She pays a lot of attention to detail, both in the way she keeps her space clean and in how she attends to my treatment areas. My self esteem has jumped since getting electrolysis and I am truly grateful I found Lily and SF Electrolysis. It may not be cheap to get electrolysis, but Lily's rates are fair and the service is well worth the price. She is great for a consultation, so don't hesitate to meet her and decide for yourself. You won't regret it! read more

I highly recommend Lily for all your hair removal needs. She made me feel comfortable during the procedure. Before meeting Lily I tried another place but the results were not the same. Lily's method and updated equipment actually did make a huge difference and I'm almost done with my treatment. Super happy !! Thank you Lily!! read more

Lily is so good at her job I couldn't enjoy going to her any more. She is a real professional but with the best sense of humor. I enjoy my time with her and the results I have seen since using her services. You think it would be a pain...and of course it doesn't feel like a pedicure...but Lily is good at what she does and the results achieved are totally worth it. Thanks Lily...no more eyebrow waxes for me. read more

Lily is a just a gem! She is extremely knowledgable about the process of electrolysis, and the joy she gets from helping her clients is palpable. Her rates are extremely reasonable. Scheduling is very easy, and I felt at ease with her from the first minute. I wish I felt comfortable walking around with hair on my face, but until then I'm so glad there is Lily. Go see her! read more