Those guys are awesome Best gear ever on decent prices…read more Great servos And you gotta try the Popsicle

The owner is rude as can be. Screaming at us because we pulled into his unmarked parking area…read morewrong. We had a trailer and he said we were blocking his customers of which he had none. I did not read reviews before I went there and now I know why he had no customers. I think we dodged a bullet because a lot of reviews say he charges everyone for jet ski damage. I think he wanted to make the screaming match a physical altercation. He is old and cranky and needs to get out of working with the public. Hope you take my advice and find another jet ski rental business

What started out as a great customer experience with ASM has slowly soured since April. The initial…read morecontact, communications, test drive, and ease of transaction were all outstanding on the purchase of our used Mastercraft. However, after the sale, customer service has been very disappointing and frankly, extremely frustrating. As an out-of-state buyer, I am required by law to have a registered license plate on the boat trailer. To do so, I must present a trailer MSO (Manufacturer Statement of Origin) to the license bureau. At time of purchase back in mid-April, I was told by ASM that they would get a hold of it. Well, it is mid-June and I still never received it! I made 14 phone calls to ASM over this period, only to be told every excuse in the book; examples: "they need a form from Mastercraft, just haven't had time to fill out form, just sent the form in, Mastercraft is not answering us, they are out on a test drive, can't get in touch with my MC rep, check back tomorrow, I promise to call you back, etc." Lots of excuses, ASM read "that" book, yet, NO RESULTS! Unfortunately, I was pulled over last week towing the boat without a trailer plate. Considering I was past the 30 day window, I ended up with a ticket. Long story short, without the MSO I had to purchase a commercial vehicle trailer license which cost considerately more initially and each and every single year. Just a word to potential out-of-state buyers that need to register a boat trailer, make sure you have the trailer MSO before you finalize the deal. Realizing Tennessee does not register trailers, it appears this area is not an ASM priority nor does it appear that an out-of-state buyer holds much weight after the sales transaction due to distance from their dealership.

Very bad customer service. Was told parts would be in and then on back order (and they were). Was…read moretold numerous times they had checked on the order. Clearly they had not. I called the manufacturer myself and was told there were no parts on order for Aqua Sport Marine. Just so happen after I brought this to the attention of the owner, parts were delivered the next day. They had the boat from End of May til September. Not happy at all with service and communication. Rob was very rude. Will not be back. To add they always blamed it on Covid but when you call the manufacturer Personally, they have what we needed and was shipped out that next day. Why didn't Aqua Sport do that? (Oh but they said they did)

Single mom, work hard, grew up on a farm, decided I could own a boat... Saved up, got something…read moresmall but newer with the hope to avoid maintenance... Because no matter the situation, I consistently wonder if I'm being taken advantage of and things cost more than they should. Couple weeks back, power steering goes out. A boat that drives like a tractor isn't very fun. Ugh. What's closest to Elm Hill? Boat Locker.... Eric communicated every detail from my first call. The wait time based on other customers ahead of me, the expected issue and possible cost, the bad news of trim system damage, alternatives, ordering parts, testing, repairs, payment and pickup. The experience truly felt like I was working with guys in my family giving me the right advice. Thank you for all your help and for fixing my boat!!!

My 1997 boat wouldn't start after 3 months with the I got a bill for 885 indicating a $33 part…read morerequired 4 hours of technical repair. Paid the bill. I took the boat home but wouldn't start. They told me to bring it back. I lived a half an hour away and couldn't get it back later. Had a mechanic look at it who told me I need a battery part. Bought the battery part. Brought it back. It was the wrong battery part complained about the absorbinant bill was told by Brett that there was nothing that could be done. I really felt that there should have been some form of return compensation for the amount of bill that I paid. I was not expecting the whole bill to be credited but just the fact that the boat never ran was upsetting. We've now sold the boat and have had no financial return or physical pleasure from driving that boat. It was a waste of time and money. If you use this company, be sure you check out their rates and fees before giving them the boat and have them give you an approximate time that the boat will be ready and if it's not ready then pull it because they're going to charge you more and more money. I will not go back to that company again..

We rented a boat today from this marina for a day on the lake. The boat was in great shape and ran…read moreperfect all day. Service was fast and friendly. I'd rent a boat from this marina anytime.

Do not do business with this company. Read the reviews about "the $200 cash deposit being taken due…read moreto a damaged prop." The exact same thing happened to me. They require $200 cash only for a deposit upfront. This company will claim that you damaged their prop, and that you were at fault, therefore you will not get your cash deposit back. They did not take pictures prior to getting in to the boat. But they will blame you. I never like to leave bad reviews, but this company deserves it. Stay away from these guys.

We just had an awesome day on the water with the help of Stones River Kayak and Canoe. It was very…read moreeasy to book online, waivers were easily completed online and they issue tickets for your Apple wallet. They texted us in the morning to confirm our reservation then promptly met us at the Jefferson Springs boat ramp. We were quickly outfitted an off to explore. We found lots of wildlife and pristine river banks that we were free to explore as all the land on both sides of the river is public. We spent about 3.5 hours on the water and had quick lunch break in the middle at the great park where the ramp is located that is set up with picnic tables, public restrooms and grills! The Stones River company kept in touch with us and were ready at the end of our rental to promptly collect the kayaks. We would highly recommend this company for your kayak rental needs!

Anthony is great, I've gone twice so far and plan to go again. I like that they have a variety of…read morekayak and or canoe options and can most times accommodate you for a last minute paddle session. I also really appreciate being able to book online which makes things super convenient

Came in looking for a small horsepower outboard for a small Jon boat. The didn't have what I…read moreneeded but the owner was fantastic and really took his time with me. I'll come back and find something I'm sure!

This is a great place to buy a boat ! Good prices and good inventory on an assortment of boats ,…read morefrom pontoons to bass boats to ski boats! Jerry is a great guy to do business with whether you want to buy or trade ! Great place if you need boat repair or parts ! The mechanics there are very knowledgeable and do professional work ! I highly recommend Marine Sales