Knowledgeable staff! Helped me to save money on my hottub chemicals. It is now a year later and…read moretheir recommendations are still working!!

We purchased a hot tub from Lesley back in September of 2023. She and her staff have been amazing…read moreat helping us getting it up and running and supporting us through our first season with it. I don't have enough great things to say about Lesley as great customer service has been harder to come by these days and she has been the whole package! Thank you!!! We will definitely recommend Valley Pools and Spas and Andover!!

I looked at 4 different brands of spas and found Hot Springs spa to be the best tub out there …read more No chemicals , just salt water. Sales people were very helpful

A wonderful family owned company who truly cares about their customers health and wellness.read more

I have worked with both Bill and Mark of Magnum Swimming Pools since 1994 and believe them to be…read morethe number one residential pool service in the Minneapolis St Paul area. I know Mark has personally managed over 25 ECOsmarte chemical-free swimming pools without a single complaint in 21 years. They are not the cheapest but they are the best for both repair, weekly service or pool openings.

We hired this company do clean our pool since we were not in town and it needed to be serviced…read more Everything was great until we received a bill for a service that we never even knew about. They said our pool cover was not working and they had to repair it. No one ever contacted us about the cover not working and when we questioned the bill, they told us they would remove the charge since they did not get prior authorization to fix anything. At this point everything was great and we even talked to them on the phone and thanked them for all the work they did since we were not there to do it ourselves. Then we sold the house and all bills were paid up. We received another bill, again for the repair to the cover and another service cleaning 2 weeks we asked them to stop cleaning the pool as we sold our home. Upon my email to them asking them to credit our account for these mistakes, I received 2 very nasty emails from the owner, Billy. Here was my email to them: Hi there. I just received this bill in the mail. 1. I am unclear what the balance forward of $693.98 is for as we never authorized anything for that amount. (if this was for fixing the cover, please talk to Billy as we told him it would have been something that Custom Pools would have done as they were the installers) 2. We no longer own the home as of 8/28 and when I spoke with Billy the only outstanding amount that was due was $180.22. Not sure what the charge is for on 9/2, but once again, this was not something we authorized and we had canceled the service as of the week of 8/10. Please contact me as soon as possible as we should be all paid up and no longer receiving any bills from you as we no longer own the home. And here are the 2 emails we received back in response from this: Email 1: You two are a nasty piece of work.......just go away and don't come back......... And take your money with you............... Email 2: I am sending you 2 a complete credit for your balance..... Now.....just go away and never contact us again...... Thanx for going away.. I cannot believe someone would write such nasty things to a customer who hired them without ever even meeting them and who always paid all of their bills as soon as we received them. If there was a negative star, I would give it for this company and I would for sure NEVER recommend this company to anyone.

I replaced a 19 year old Jacuzzi with a Hot Springs. Despite the expense of converting my previous…read more50 amp wiring to a 20 and 30 amp GFI breaker (if you have to ask, you can't afford it), I have been delighted! The water has been soft and the salt system seems to dry my skin less. Can't be happier!

We purchased a Hottub from Hot springs in the Woodbury location and had nothing but great service…read morethe entire time. We had a difficult remodeling project involving many parties and the Hot Springs team was by far the best one to work with. Markas and Keo were very flexible with our ordering and scheduling process to ensure it got done on our schedule. Their installation/service team were top notch. The Joshes and Janvirer were a huge help and went above and beyond to ensure everything was perfect for the install and getting the tub functional. I highly recommend Hot Spring Spas for your new Hottub!

I just started using Northern Pool & Spa pool cleaning services this summer and so far so good! I…read morehad an issue with algae which is why I initially called for help. Steve was able to get rid of it within a couple of weeks and things have been great ever since! I have a lot more free time to enjoy my pool on the weekends now! I'm looking forward to next summer already! Thanks Northern Pool & Spa!

From the owner: We specialize in weekly pool treatments weekly cleanings,bi weekly Cleanings,Repairs and much more.read more

Customer Service is shitty. Warranty work was to take place today and asked when they were going…read moreto come since no one showed up. I got a text back: "It kind of poured rain for most of the day. Maybe you don't work outside. I'll get back to you on when I'll get there" This company can F themselves!

Joe the owner is a piece of work. They "opened" my pool, took the cover off, and "opened" pool…read morewhich consisted of taking the mesh cover off and taking plugs out. Not turning on the pump, the heater, nothing. $353.00. AND left a plug in that auto fills the pool, causing it to keep pushing water through, which caused a hard water stain of a 6x8 area of my concrete. The water treatment couldn't keep up with the amount of water it was trying to push through, because the plug was left in! Joe tried to blame me, saying the couldn't see the plugs because it was swampy, which was total untrue, it wasnt merky at all for the first 12 inches of the pool and they sure didn't have problems taking out the others. They missed it, didnt know what it was due to inexperience. The problem: inexperienced workers that have clue about high end pools. He is selling the company, probably because he can't keep workers. He shouted at me saying "I will write the bill off (because I said I am not paying until you get rid of the 5x8 stain on my concrete) but we will not service you anymore". I didn't call for their service anyway, my pool guy chose to contract it out because he was busy, I would never want them back!

Move over PoolWerx (former Performance Pool & Spa), there is a new pool sheriff in town…read more First year, using their services and they have been great. Their prices are hard to beat and the service is absolutely stellar. Had them perform multiple services this year and they were very prompt with communication, scheduling and then getting the work done. I would highly recommend them anyone who owns a pool. P.S. - they have a weekly chemical program for which the cost is very comparable to essentially if you were buying chemicals from a store yourself!

From the owner: Sparkle Pool is a local, family-owned swimming pool and hot tub service serving the metro area. Our…read morestunning showroom is conveniently located, and our experienced staff is dedicated to providing our customers with the best products and services the industry has to offer. Looking to transform your backyard? We specialize in custom in-ground pools, from design to installation, as well as liner replacements, auto cover replacements, and essential pool maintenance and repair services to keep your pool in top shape. We also offer professional pool chemical service, ensuring your water stays balanced and safe all season long. We're also your go-to destination for hot tubs, featuring the luxurious Caldera Spas line. Whether you're in the market for a new spa, need hot tub repairs, or are looking for filters, covers, chemicals, and accessories, we have everything you need to keep your spa running smoothly. Beyond pools and hot tubs, we offer above-ground pools, swim spas, Polaris and Dolphin pool cleaners, pool toys, skimmer and pump baskets, and all the necessary chemical supplies to maintain crystal-clear water. No matter your backyard vision, our team is here to help make it a reality. Stop in today and let us create your perfect backyard paradise!