I came here yesterday as a walk-in because I needed an Urgent Care facility. I read Yelp reviews…read moreprior, and was hesitant to even go in since reviews warned about ridiculously long wait times. I called prior to going in and spoke to Aphrodite, who was very helpful and told me that if I got there within a half hour, I would probably have about a 30 minute wait. So calling ahead may be a good bet to see just how much the wait would be for a walk-in. Upon arriving, I was given all paperwork quickly, signed in using the screen on the wall, and true to prediction, I was in a room within 30-45 minutes, which is better turnaround than I've had with an appointment at certain places. The waiting room is also stocked with magazines (and not with just medical pamphlets/medically themed magazines), which I always find helpful for passing the time. The nurse who saw me was lovely and extremely helpful, the doctor (or NP?) was in shortly thereafter, and my prescription was dialed in immediately to my pharmacy. While it was just a first experience, it was a good one, especially since Urgent Care can be so difficult to know what to expect. It may not always be this way, considering I came at 2 PM on a Thursday, but it was still a positive experience.

After waiting weeks for an appointment where they do walk-ins they had me wait one hour in the…read moreempty and silent waiting room and then 30 minutes in the exam room only to have the doctor come in listen to my breathing and stare at the laptop. Since my appointment they have sent me 5 emails, 11 text messages and 1 letter in the mail. To clarify that's what they sent me AFTER my appointment because they sent me more before the appointment but I deleted those messages and emails. They are out of their minds that is an harassing amount of communication I find it to be so aggressive egregious and disgusting I will never return and I will write a review everywhere I can and also complain to my insurance company. DO NOT GO HERE

Dr. Gu should not be practicing medicine. I have never met a doctor less caring, less professional…read moreand less involved with his patients care than Dr. Gu. He is administratively and technology challenged and he gets annoyed and agitated when you ask any questions about your treatment. He also never calls to tell you the results of your scans when they have been posted in the portal for over a week. Dr. Gu should not be patient facing as he is unable to explain anything about the treatments he is providing. When he finally blesses you with his presence (which is rare), he offers no useful information and only gives one word answers if you are lucky enough for him to even answer your question. I am surprised that MSK would tolerate this type of care from one of their doctors.

My biggest regret of parenthood is taking my children to Mandel. Similar to the other negative…read morereviews, they missed a life altering diagnosis for my child. Mandel's arrogant dismissal of my concerns were brushed off since his birth. He now has severe hearing loss, wears hearing aids, and is attending a school program for the deaf. I don't blame him for my son's condition, but for his arrogant dismissal and lack of care which potentially couldn't worsened my son's hearing. He mansplains during every appointment, making it uncomfortable to engage in conversation about my child's health. - [ ] For my first child, missed a diagnosis of soy and cows milk protein allergy, dismissed his acid reflux and Mandel refused to administer medicine to help reflux, and his hearing loss. - [ ] My son failed 2 hearing tests at his 3 year checkup. Mandel recommended us a specialist (not even a pediatric audiologist/ENT) Waited hours for them to complete test where they claimed he passed. "I'm sure he's fine" was the response. - [ ] A year later, brought my son to his 4 year old apt. After waiting over an hour, Mandel comes in nasty, rude, not even saying hi or acknowledging how late he was. Berates me off the bat for not knowing my son would have a vaccine that day, scolded me for my son's weight which was perfectly fine for his height/ BMI, and went on to suggest he was picking up bad eating habits from me (as I was 8 months pregnant). All he ever said about my son's speech was "I can't understand him"...never provided clarity or suggestions on our next steps. I walked out hiding tears. Never suggested it could be hearing related especially since he had a history of failed tests. Any question I had was met with condescending responses and complete arrogance. This was a pattern during every visit with him. - [ ] Immediately took my son for speech therapy where his therapist suggested a hearing test through them. Lo and behold he has severe hearing loss. Did I mention he passed his 4 year old hearing screening with Mandel? How is that possible? Then just weeks later he's failing every test with specialists and we began navigating his lifelong journey with hearing loss. Not once were we consulted or advised on anything from Chestnut Ridge. - [ ] My son had what we assumed to be either a spider bite or staph infection from a bouncy house. While seeking treatment, he questioned if we have a dirty house and that's where he picked it up...how insulting and out of pocket. What's with this guy? - [ ] My second son - his heart murmur went undetected for months, constantly dismissed me when he ran a 103-104 fever for days, and became dehydrated. Had a random office woman give him his vaccines who subsequently didn't log them then tried to administer the covid vaccine again at his next apt. That's concerning. My star is for Demi and the nurses. Demi is absolutely amazing - just wonderful at what she does and so kind and compassionate. Myself and my boys adored her. She went above and beyond to help always. Whenever we could get an appointment with her was the only time I felt listened to and received treatment. I wish i knew of Demi prior to the poor experiences with Mandel. Being disgusted with Mandel and his bedside manner, we transferred over to Tenafly pediatrics. I should've transferred years ago. They have been outstanding, kind, and so amazing with my boys. They truly care for their patients and you see it through their treatment and actions. Do better for your patients and treat them with respect. Listen to them with care and try to get to the bottom of issues instead of blowing them off. Parents are looking for guidance on their children's health but you present like that's an inconvenience for you. Don't operate under "because I said so" explanations.

DO NOT TRUST CHESTNUT RIDGE PEDIATRICS. Dr. Michelle Mayer egregiously dismissed our concerns;…read moreirreparably and permanently disabling our child's life FOREVER. Mind you even after being alerted of her failings and what she did permanently to our daughter's health, she never even once followed up to check in with us. If this review can benefit one family from our hellish nightmare, it's not in vain. We will regret choosing Dr. Mayer for the rest of our lives and what she has done to our daughter. We don't blame Dr. Mayer for a preexisting condition but blame Dr. Mayer for the callous, continuous dismissal of our concerns for over three years (which would have changed our child's future if treated sooner) and her failure to diagnose. We will live with the daily guilt had we only chosen a more competent Dr. our child's life would be different. We entrusted Dr. Mayer and we will be forever wishing we had made another choice. If this helps just one other family by posting this review ... This mill prioritizes profitability over patient care, not thorough examinations and not your child's well-being. Please learn from our child's nightmare. Don't risk your child's health.

Great Doctor who is very caring, professional, and competent. He treats his patients with respect…read moreand takes his time explaining things. The staff is very friendly and helpful. The office is clean and organized. I recommend this practice to anyone looking for a good doctor.

EMERGENCY VISIT DUE TO A RAGING CASE OF POISON IVY. Upon my…read morearrival I was greeted by Associate Enile who was professional yet friendly. I filled out paperwork and waited a few minutes where I was then escorted to a room. The technician, also professional yet friendly, took my vitals and asked questions. After that the Dr and another technician came in to the room to give me my prognosis. I had to write this review on Yelp as so many Google reviews were negative. Great experience and zero complaints!

Clean office and friendly staff doesn't solve a medical issue. 2 visits for a sinus infection, 1st…read moreDr. didn't prescribe enough antibiotics to resolve issue. 2nd Dr. didn't prescribe anything. Neither Dr. looked at sinuses. A complete waste of my time and money. Went to ENT Dr. that I should have gone to in the first place. I doubt someone goes to medical school hoping one day to be working at a CityMd. Doctors end up here for a reason. Please save yourself time and money by going to a real Doctors office.

Very Gifted dr and healer. Holistic medicine as it should be. The only place you'll find the word…read morecured as part of the conversation in medicine

He cured me of Lyme Disease! I had been suffering for almost a year. I had gastrointestinal pain,…read morewas unable to use my arms or turn my head for three months, my face and body became numb on the right side, I had started having sharp pains in my heart, I had calcification nodules in my joints and was diagnosed with rheumatoid arthritis, I had three large growths on my thyroid. On and on. I supposed I would die. My acupuncturist, Lida Ahmady (amazing!) then told me she thought I had Lyme disease and to go see Dr. Bloom. Three weeks later I'm cured! Please don't waste a year going through the hell of Western medicine. Go see Dr. Bloom!!! Yes, it's an hour from NYC, but it's a lovely train trip that's $14 rdtp. First go to Hoboken on the Path and then take NJTransit to Spring Valley and take the taxi, they're waiting for you,$7 and 7 minutes to his office. If you're early stop at American Bulldog Coffee and sit in their cute shop and have a gluten free muffin and a great latte! See pics! It's all curative! Make your appointment before 2 so you can get the 3:45 train back to the city. The next train is 9:15. Blessings!

The Montvale satellite is a great addition in NJ- instead of the big production going to NYC…read more Staff here are of the same caliber of the NYC MSK- professional and pleasant - nice people !

Top shelf professionals who model what humanity should be. They will hold your hand from start to…read morefinish. You are doing yourself or a loved one a disservice by choosing elsewhere.

Whoever said bed side manner is a thing of the past has obviously not been to Dr. Cindy Parnes…read more She's pleasant, thorough, and calls back! Her staff is sweet, professional and her office does not have that assembly line feel that has become quite commonplace. Dr. Parnes really cares and takes her time with you to discuss everything. I highly recommend her. Her offices are beautiful and she's just all around awesome.

Being proactive about how we care for ourselves and our health related issues is an essential…read morecomponent to our total well being. The doctors we choose can help make the transitions through this journey uncomplicated and positive. I would be doing a disservice to myself and to others if I didn't share my opinion about the excellent care and experience I have received from Dr. Cindy Parnes and her entire staff. As a relatively new patient, Dr. Parnes kindly accepted me where several other doctors rejected me as a new patient. Having concerns regarding menopause and feeling too young to accept these changes, Dr. Parnes kindly and professionally addressed my concerns and came up with an effective game plan changing the course of my unhappy situation into one that continues change for the better. We are all unique and different and Dr. Parnes certainly evaluates her patients with that in mind. Her strong confidence, knowledge, and kindness leaves me feeling like I received the latest in medical trends and feeling secure that I am in good hands and the recipient of excellent care. In addition, Dr. Parnes has referred me to Dr. Nirman Tulsyan, a board-certified vascular surgeon. Along with age, menopause, teaching for 31 years, and working out with heavy weights, ugly spider veins became another concern that I didn't want to live with. Dr. Parnes was so enthusiastic to inform me that I did not have to and that insurance would most likely cover the procedure after an ultrasound was preformed. After meeting Dr. Tulsyan who traveled to the Montvale, NJ office to discuss my vein situation I eagerly signed up for the procedure continuing my quest for excellence and striving for total well being. Dr. Tulsyan's calming nature creates an excellent environment for those of us who can be a little apprehensive with the unknown. His excellent listening skills and approachable personality as well as his excellent team performed this procedure on me four times and each time I was confident knowing I was safe and well taken care of. I feel blessed to have had the opportunity to be treated by these exceptional doctors.