I reached out for a commercial auto insurance quote and made that very clear in my initial email…read more They were quick to respond at first and asked for a ton of information, including my current insurance declarations, which I sent over right away. Then... nothing. After waiting about a week with no update, I finally hear back only to be told that the agent I had been dealing with doesn't even handle commercial auto insurance. That was literally the entire reason I contacted them in the first place. They said someone else would follow up, but that never happened. Super frustrating experience. If you're going to request sensitive documents and detailed info upfront, at least make sure you can actually handle the type of policy being requested. Total waste of time.

I was referred by my real estate agent and I was overwhelmed by the customer care I received by…read morePatty Mason. She went over and beyond in helping me and I would not hesitate to reach out again regardless of my insurance needs.

Can't say enough great things about this office! Their…read morecustomer service is superb! They provided snacks and drinks while I waited and the appointment was swift. Lily is an expert! Thank you to Lily, Franky and Eduardo! They were great! Highly recommend!

I've been with Mercury for over 25 years. They are great! Jess Lopez is the account manager that I…read moredealt with. She's awesome.

Robert Marquez goes above and beyond. He has been my insurance agent for years and has been with us…read morefrom the very beginning until now. He always checks in and follows up to make sure everything is okay. Whenever I have a question, he gets back to me quickly. He is very reliable and always treats us with kindness and respect. We truly appreciate all his help and excellent service.

Peter Green Insurance sold me CNA Insurance I paid my expensive premiums monthly. When I was in a…read morecar accident, CNA Insurance, from the very start, continued to deny coverage sleazebag. I've had major surgeries in spinal cord, left shoulder, and physical therapy treatments for my other body parts. I lost my business because of this accident, lost my house, got disabled, and I have to file bankruptcy CNA Insurance would not honor their policy. Don't be a victim and dupe by CNA Insurance, Valley Forge Insurance, and other affiliates scammers!!!!!!!! Bad for Business, JINX, OMEN!!!!!

Best insurance agent I've ever worked with. My motorcycle was stolen and Peter was with me every…read morestep of the way throughout the claim process. Keep up the good work Peter!!

Great customer service! Everyone is so friendly at this office. I called looking an auto quote and…read more Connie gave me a really great deal. She bundled it life insurance and helped me save money

Great customer service. I was able to get help for a friend who was frazzled by a recent car…read moreaccident. They'd never been in a situation like that before and didn't know where to start. Team was not pushy and trying to sell anything, reassuring and helpful without some ulterior motive. Helped my colleague save on renting a car and less stressed about and accident that wasn't their fault. 10/10 would recommend.

I just got back to work after not being able to work for two months due to covid…read more I shopped all around and talked to several different insurance companies that work with dog groomers.(btw they are in Kahootz with several other insurance companies, but hid that knowledge from me- so a great deal of that research was wasted time because I was looking for quotes and services from what I thought were different companies) I was aware that I needed a special insurance that covers my van, bailee insurance for the dog, and would cover loss of wages if my van was out of commission for whatever reason. Well- my Van gets damaged and needs to be in the shop for two weeks. "It's ok-" I tell my partner.. "Zach Davis assured me that we're covered" Wrong! Apparently, Zach hooked me up with an insurance that would only cover my loss of wages if I was to incur damage at my address! If you can't understand the irony in this: I'm a mobile dog groomer- my house could burn to the ground and it would not affect my work.. Here is how I was mistreated: 1. I was tricked into thinking that several different looking insurance companies were all different, but found out later that they all work together- effectively wasting my time. 2. I was mislead into getting insurance that can't come anywhere close to helping me in the real world situation that I am now in. 3. Once I pointed this out, I got a quick "sorry you feel that way" and no wanting to make things right, just a suggestion to go somewhere else. (Keep in mind I lost two weeks of pay that I was just expecting would keep me above water after being down for two months.) 3. They refused refund the money that I have been exchanging for a worthless insurance after I cancelled-their reason for this is that If another claim was made, they would have to respond to claim if something was to arise when the policy was in place... I can sign a paper stating that no other claim will be made-then can I have back my stolen money?! I hope you all take this to heart and at least get a lawyer to read whatever the entity of - choice plus/the hartford/Pet careinsurance/pet biz insurance, etc. -wants you to sign Screwed over mobile dog groomer, Adam French

Zach is my first and only call for insurance…read more My girlfriend Alyssa and I just moved out for the first time. I needed renters insurance as I have lots of expensive musical equipment. Zach is very knowledgeable and clearly explained all the relevant policies and contingencies. I was under a tight timeline, but Zach was able to get me set up on the spot after I decided on a policy he recommended best fit my needs. If you need insurance, Zach is definitely the one to call. He's extremely friendly, professional and passionate.

Megan is highly professional and excels in customer service. She consistently provides valuable…read moresupport and ensures tasks are completed efficiently. Thank you!

I went to AT&A to get my tax done before the due date and I got help by Magan. She was friendly and…read morevery helpful, I would love to work with her again in the future :)

Thank you to Pepper Hu insurance for working fast and efficiently on providing and guiding me on…read morethe best home insurance policy the best fit my needs. I want to personally thank Esther Zhang who was very helpful and responsive in all requests and questions I had regarding my insurance needs. I especially appreciated her thorough email responses, providing exact details of what each policy offers and exactly what is needed on my end. This made insurance shopping a breeze, especially with most insurances/brokerages providing very vague initial email responses. Providing an initial email with exact quotes and policy coverages made picking a policy fast and easy. Not only was Esther very professional through email communication but also through the phone. I personally prefer fast and quick service through technology (e.g. electronic signature, autopay/direct deposit) but I also appreciate that Esther was always available on the phone (during normal business hours) to confirm all transaction details that were performed electronically. Thank you Esther and Pepper Hu Insurance. Will definitely recommend to those who are shopping for insurance.

Not appreciating insurance Agent , I referred her client and my client Lagreeology wellness studio…read more purchased insurance premium from her , and when I was trying to refer her more clients , she was very rude and blocked me immediately saying I bothered her and her team . Very unprofessional and rude !