My family and I moved to NYC from Los Angeles and worked with Ben Strat who I cannot recommend…read morehighly enough. We had very little idea on the New York real estate market and only a rough idea what areas we wanted to look at. We dragged Ben all over the city we figured out what kind of place we wanted (which went through several permutations) and Ben was incredibly patient with us giving us a very thorough education. By the time we locked into a place we felt extremely confident making an offer and Ben had our back the entire time. There is nothing more one could ask from a real estate agent.

Short Version: Delroy Bodley was the landlords' broker for an apartment we rented.  We paid Delroy…read moreBodley $5,000 in exchange for getting a 12-month lease for the apartment. One month in, we learned that the "landlords" Delroy represented did not have the legal authority to rent us our apartment and that our lease was never valid. Delroy insisted he did his job of finding us a place to live, declined a refund, and washed his hands of the situation.  Indeed, Delroy never even apologized.  We moved after only a few months. Longer Explanation: Delroy Bodley was the landlords' broker for an apartment we rented in August 2021. Delroy posted the apartment on StreetEasy.  Delroy was hired by the "landlords," whom he said he worked with for many years.  We paid him $5,000 as part of the rental transaction where we were supposed to get a 12-month lease. We had difficulties with this rental from the start -- it was not cleaned, painted, or repaired as promised and there were paint cans and construction debris everywhere the day we moved in. One month into our rental, we received a letter from the Office of the Public Administrator for Kings County informing us that the people who rented us the apartment (the people Delroy represented) did not have the legal authority to rent the apartment, and as a result, our "lease" was invalid.  The Public Administrator informed us that we were defrauded into signing a lease. They also said that we would have to live in the apartment as month-to-month tenants, not with a 12-month lease which we agreed to, and for which we paid Delroy $5,000. The building was in actuality under the legal control of, and managed by, the Public Administrator, which meant that it could be sold at any moment. We ended up having to deal with NYC government bureaucracy when addressing any small detail related to the apartment which the landlord typically addresses.  That is most assuredly not what we signed up for when we rented the apartment and paid Delroy.  While staying in the apartment, we received regular notices from utilities companies that the bills for the common areas of the building were not paid, and that the power and heat would be shut off. On several occasions there was no heat. We reached out to Delroy to inform him of the developments and request a refund of his fee given that we never actually had a valid lease. When we spoke to Delroy, we were struck by how dismissive he was about the situation which he played a part in bringing about.  He brokered the deal.  Yet Delroy did not seem to care, declined a refund, and failed to offer any other assistance. He said that he did his job of getting us a place to live, despite the fact that all he got us was an invalid lease. He never even apologized for the situation.  Instead, he said that only if we got evicted would he give us our money back.  Due to this ordeal, we had to hire a lawyer to clarify our rights to the apartment (we had none) and move again a few months later due to the untenable living situation. Overall this experience was extremely stressful, disappointing, and expensive, and we hope to prevent others from experiencing anything similar by working with Delroy.

We feel blessed to have Phil as our agent. He is so knowledgeable, friendly, and warm-hearted. He…read moreshowed us the facilities in Great Neck in person, from parks to the library, which definitely helped us get familiar with the community. He has a lot of great resources, lawyers, architects, and contractors. If you are new to Great Neck, you can absolutely trust Phil!

Thanks Phil Raices! Give him a call if you need to buy or sell properties. He'll get it done!read more

I had a great experience working with Jordan St John while searching for my apartment. She was…read moreresponsive, knowledgeable about the market, and made the entire process feel smooth and stress-free. Jordan took the time to understand what I was looking for and quickly found options that fit my needs. I'd definitely recommend working with her if you're looking for a reliable and professional broker.

Luck of the draw depending on which broker you are assigned. I would recommend steering clear of…read moreJordan. We planned a day-long trip to the city to view apartments with Jordan and after communicating for nearly 2 months, we were only shown 2 apartments. His service was extremely unprofessional. We were taken to an apartment complex that Jordan failed to schedule a tour, and therefore were not allowed past the lobby. Jordan was not attentive to our criteria for viewing apartments and followed his pre-scheduled agenda for the day, despite any preferences. Our criteria was very simple for our apartment, we only asked to view apartments south of 30th street. Our day consisted of viewing 2 apartments (one on 60th and one on 34th). I would recommend saving your time (and money if you are planning a trip to the city) if you are assigned Jordan.

5 Stars is not enough! These are "Real People" who put people first! Gary is the absolute finest…read morehuman being on the planet! Just when we all thought that no one cared about anything; except making money and themselves. Here comes Gary and Homes R Us. They are not Realtors. They are friends, counselors, helpers, and ALWAYS there for you! I've never met anyone in business with more integrity or honesty than Gary. I've been in business for many years. Never have I met a man who actually cares about you and your family. They put integrity and principles above profits. And that's why they are amazing at their jobs! Other "Big Name Realtors" took a year to try to sell my family home. Gary did it in 3 months! And his firm and himself helped me in ways that would take 5 pages to write! If your looking for a realtor? You would be insane to not choose these fine people. Trust me. You will sleep better at night. And they will ALWAYS have your back! I could go on all day!

It would be easy to say that Gennady (Gary) Papirov of Homes R Us is a great realtor, very…read moreprofessional and did an outstanding job for us, but that just would not be enough. This is a story about family and friends and deserves to be told. So, please indulge me and read on. My sister and I grew up in a two-family house with our parents and cousins in South Brooklyn/Park Slope in the 1950's and 1960's. We were and still are a very close family. Careers happen and my sister moved to Los Angeles in 1978 and I in 1980. After our mother passed away in 1993, our dad would go back and forth between his house in Brooklyn where he lived with his nieces (our cousins) and Los Angeles with us. He passed away in September of 2021 in Los Angeles at my sister's house. Years before, he had set up a Living Trust for his house and had two wishes. First, to be buried with our mother and second, to sell the house when he passed so the money could go to us and our cousins. No problem, dad. We got you covered. Right? Yes, but now we needed a lawyer to execute the trust and represent us in the sale of a house, that had been in our family since 1955, as well as a realtor. None of us knew any lawyers or realtors in any of the five boroughs. Lucky for us, I had a good friend from grammar school who was a financial planner. He and I had stayed in touch over the years and he lived in Staten Island. He highly recommended a lawyer, and he and the lawyer highly recommended Gennady (Gary) Papirov of Homes R Us to be our realtor. Boy, oh boy, talk about hitting the Daily Double. Our dad loved to gamble and definitely would have appreciated the reference. Our dad was a few months shy of his 93rd birthday when he passed. He had a good life and died peacefully in his sleep. That's the good news. The not so good news is that because of Covid, he hadn't been back to Brooklyn since his last trip in 2019, and our cousins were extremely sad that they hadn't seen him since that time. Needless to say, that brought up a lot of mixed feelings around selling the house. Not that any of us were in any disagreement about fulfilling his wishes. It's just that 66 years holds a lot of memories and it was very difficult emotionally for all of us, especially our cousins who lived in the house with him and our mother longer than my sister and me. Gary Papirov was definitely the right person to be our realtor on so many levels. Yes, he is very professional, smart and honest, but this situation called for so much more. First of all, Gary lives in Staten Island and that is where Homes R Us is located, and although he also works in Brooklyn, he felt that he needed to work with a realtor in Brooklyn who he had done business with before, Albert Benzaken, and was very familiar with our area, so our cousins could feel comfortable knowing that there was someone in the neighborhood, so to speak, that they could call on if any questions came up. Truth be told, Gary could have easily taken care of our dad's house on his own with no problem and collected the entire commission for himself, but he knew that our cousins, who were all working out of the house due to Covid, needed emotional support around the scheduling to potential buyers, as well as making them feel that this was not all about the money. And another thing. There was a possibility that if our cousins could not find new homes of their own in time for the scheduling of the showings, we were going to postpone the sale. Gary never once pushed the issue. He and Albert just made sure that everyone felt at ease and never pressured. In the end, everything went well and we can't thank Gary enough for putting together a great team. When my sister and I flew back to New York in the summer to bury our dad and have a celebration of his life, everything was going well and everyone was very happy with Gary and Albert. In fact, we all got together one evening with the team and their wives for a wonderful dinner together. We broke break as friends and by the end of the evening we were a big family. Thanks Gary.

Having dealt with several NYC Real Estate professionals, I can confidentally recommend Paul and…read moreMirador. While touring our future apartment, Paul was both transparent and responsive during the application process. Despite heightened demand during the open house, he provided clear directions on documents needed and the timing required to secure the apartment. Thanks to Paul's personal guidance with our application, my roommate and I were able to secure a well-priced apartment in a popular Manhattan neighborhood. 5/5 stars, would recommend

Paul was amazing! Extremely helpful and communicative. Everything with our apartment was finalized…read morein a matter of days. Would definitely recommend working with this company and Paul.

I cannot recommend Greg Healy at Sovereign Associates Inc. highly enough! He and his associate,…read moreJason, took my demanding, short-notice apartment search and found me the perfect home that met everything on my wish list and more. They made the entire process stress-free. Working with them was a pleasure. What truly sets Greg apart is his dedication to service. He went above and beyond to help me, facilitating the pre-move preparation and acting as a thoughtful and proactive liaison between the building's management and superintendent and me. Greg was proactive in communicating what I needed to know in advance - anticipating every next step before I did. He provided a detailed list of necessary contact numbers for the building and neighborhood along with a very warm welcome. Greg turned what could have been a chaotic move into a seamless experience. All in all, I have had several moves in NYC and have never met a real estate agent who exquisitely serves their clients like Greg does. If you want a real estate agent who cares and robustly represents you, hire Greg Healy.

Thank you, but no thank you. I have reached out on multiple occasions and across different…read moreplatforms,to Christian Darsan and I have not received the courtesy of a phone call or even a response to my emails. At this point, it reflects a lack of professionalism in the service.

To begin with, I had a difficult situation finding a new apartment and required a lot of time,…read morepatience and professionalism. Unfortunately, either the agents didn't want to work or simply didn't know the specifics of the work and my search for an apartment dragged on for 5 months ... already in desperation, I accidentally found an Apartments Expert real estate agency and met Jerry Leazer, a broker. I am very happy that there is such a person, specialist and professional, as Mr. Leazer. After listening to my situation, he reacted with understanding and completely immersed in the work! There were so many obstacles and difficulties, but thanks to Mr. Leazer, I now have a home! And even after the work done, he takes care of us, informing us with all the necessary information for further comfortable living.

Jerry helped us get approved and set up in our new apartment. Jerry is responsive. He quickly got…read moreback to our many questions with thoughtful and thorough responses. He was also very clear throughout the process regarding what would come next. He is professional and an easy person to work with. He is honest and there were no surprises throughout the process. The apartment was as advertised and we are very happy here. I would recommend Jerry as a broker in your search for your next apartment. Especially for anxious types! He was very patient with our many many inquiries and concerns. Thanks for your help Jerry. - Jon and Jenni

My husband and I hired Aaron Nathans of NYC RED GROUP to help us sell our COOP. He was very…read moreaccessible for any questions we had during our sale. Aaron is very knowledgeable and professional at his job. We are extremely happy and grateful for the result he got us. We would definitely use him again for our next real estate needs.

Mr. Nathans and his team listed and sold my last home. I cannot say enough about them! They are…read moreincredibly professional. Any questions or concerns that I had were quickly addressed. He definitely went above and beyond! We couldn't be happier :)