I'm not even sure where to begin. I've been visiting this facility in Covina for about two years…read more Last week, I experienced severe muscle spasms in my mid-back and called to see if they could fit me in. Unfortunately, they said no, and even after calling back over the next few days, I still couldn't get an appointment. Hoping for a walk-in, I showed up on Tuesday, July 14th at 2:30 pm; with only one person in the waiting area, I thought my chances were good. However, the receptionist told me they couldn't accommodate me. I asked them to check with the PA on duty, Johana, to see if an exception could be made. I watched as the receptionist spoke to Johana at the check-out counter, deliberately blocking my view. The receptionist returned and said I would need to wait for my scheduled appointment two days later. When Friday arrived, I met with Austin and shared my experience. Instead of addressing my concerns, Austin dismissed it and simply asked how they could help me now. Previously, I preferred seeing Austin because I felt they genuinely cared, but that was not the case this time. I am deeply disappointed with this office and have already contacted my provider to request care from another facility. If you're seeking a medical doctor who truly cares about your well-being, I would not recommend this place. As a side note to the sloppy looking receptionist, your unprofessional behavior--including flipping me off when you were holding the iPad--did not go unnoticed and should be addressed. Fernando Leyva

We had a very bad experience there with office manager named Amber. This person is very rude and…read morenot professional at all. I saw the way she talks and handles people. Amber is making us now go and find a new pain management doctor. Do not go there!

I just came today after a referral from my car accident. The office is pretty old and run down and…read morenormally I would ignore that if the service was good. But, the front office staff was really unprofessional and some older lady who worked up front said really loudly when I walked in, "Oh she must be here for workers comp! (Grunted) Tell her we don't do that here (which they do)." I felt that was somewhat inappropriate and discriminatory. They also were very confused and didn't have any appointments on record. There was one nice younger lady that tried to help me somewhat. And even though she lacked professionalism also, at least she tried to see if there was an appointment. All in all, I told them never mind and I'll ask for a different referral.l elsewhere. This review is not about the service because I never got to have it, but there needs to be training on professionalism for the front office staff. Especially for folks who are coming in with pain. Please do better.

In my experience with the Pain Management Care team that provides care in chiropractic,…read moreacupuncture, electrol stimulation, orthopedic, mechanical traction, and nerve testing. The doctors and assistants are wonderful. I am thankful to them, for their attention to the care that I needed, plus I'm appreciative of their knowledge. The doctors took their time with me to ask questions and asked what my concerns were about my health issues. Thank you Pain Management Care for treating me as an individual and helping me with the limitations.

Dr. kao. Is an absolute master at what she does. She listens to all your concerns and questions,…read morethen treats the area that needs most attention. Since going to her, my leg and back pain has diminished. Will continue to go to her in the future.

From the owner: At Absolute Care Acupuncture and Wellness, we believe healing begins with true care, care that is…read moreabsolute. Our clinic combines the wisdom of Traditional Chinese Medicine with holistic health to help patients restore balance, relieve pain, and live with renewed vitality. We specialize in acupuncture, cupping therapy, customized herbal medicine, pain management, sleep improvement (insomnia) and stress relief. Whether you’re seeking relief from chronic pain, support for better rest, or a calmer mind, our treatments are tailored to your unique needs and designed to address the root cause — not just the symptoms. At Absolute Care, every patient is treated with compassion, respect, and dedication. Our goal is to guide you toward lasting wellness, where your body feels balanced and your mind feels at peace. Experience the difference of care that goes beyond treatment — experience Absolute Care.

I've been coming to Dr. Mike since 2018 and this is my 1st time writing a review that is long…read moreoverdue. Let me start by saying how much I appreciate his assistant Linda! She has always been extremely helpful and a joy to talk to. She is an asset to his practice and a bonus for the patients! I became aware of Dr. Mike thru my fiance. We are both Ironworkers and no strangers to aches, pains, and strains. I've been to other chiros who have froze up when the couldn't adjust me from left to right, but just leaving his office right now I am in constant awe how knowledgeable he is of the body. Even when I don't adjust the 1st time, he will on the spot know it's cause I need to relax a certain part and bam! He can get the kink out! I always feel so much better after a visit and do not come in as often as I should, but I know where to go when my body needs to be realigned. I am grateful for Dr. Mike and his professional, effective service delivered with full attention and in the most caring way. Thank you Rabadi Wellness for getting me right and relieving me of my pain

Amazing Doctor of Chiropractic! Gentle, caring, attentive and always listens! He is knowledgeable,…read moreexperienced and trustworthy! My family and I have been seeing Dr. Mike since 2010 and I suggest you do, too!

I had foot surgery at this center. I was extremely satisfied. The nurses were kind and caring…read more Extremely friendly and supportive. The facility clean. The anesthesiologist was the BEST EVER. He answered all my questions and took so much time with me. No nausea at all. I love my Dr Chen. I was treated with courtesy and was prepared as best I could be. Loved loved loved this center so much I'm going back next week for cataract surgery!!!!!! My experience was wonderful and I'm grateful for everyone there. It was crowded and my wait wasn't long. Highly recommend this center.

They did the Achilles Tendon surgery on Thursday Nov 10th and it went smoothly. Arrived at 6:30am…read moreto fill out paperwork and then they gave me more details and robe. They did a great job with my surgery and doctor gave me more contact for my recovery at home. It's gonna be a 3 month long at home. I'm just wishing help paying $900.00 + for it?$?

I have dealt with chronic pain for over 15 years. Dr Lugo is the 3rd pain management doctor that's…read moretreated me during that timeframe and the best by far. Dr Lugo explained my MRI results in a way that helped me truly understand, even demonstrating the source of the pain using a model skeleton/spine. Dr Lugo is very knowledgeable and takes his time to ensure I understand my condition and the treatment options available. He suggested an ablation procedure in my case, which we completed over 2 outpatient procedures in his office. It has been about a year since that procedure and I'm so happy with the results. Like a heavy weight I've been carrying around has been lifted. Everyone from the front desk to the exam room is warm and welcoming. I cannot recommend this office enough!

Dr. Lugo helps manage the consistent pain to be tolerable I have gotten from a pervious injury…read more Staff is great when making appointments in a timely manner. I definitely recommend him for pain management needs.

They are very nice , The doctors are great , they listen to all my concerns . When they gave me my…read moreepeideral I didn't feel a thing they explained everything ,thx

This place is red flag city and has a weird, unprofessional vibe. When I called to make a new…read morepatient appointment--a standard routine at any other medical office--the stammering person with who answered said he needed to see if someone who did new patient appointments was available and placed me on hold. (Why is someone who doesn't do this answer the phone at all?) He came back and said no one was there and I needed to wait for someone to call me back. That someone had an almost incomprehensibly thick accent and did not seem to understand all I was saying--there was a significant interference with clear communication. Whatever, I figured let it go and I made the appointment, but I definitely was left feeling less than confident. Red flag #1. Then days before my appointment, I am sent what is a freaking masters degree thesis of a questionnaire/registration form: it had to be 18-20 digital pages. Okaaaay, fine, I filled out the typical medical history stuff, which got more and more detailed and intrusive, but then came allllllll the pages about mental health (suicide, depression, ADHD, etc. questionnaires and family histories--but ALSO very personal questions about trauma, even asking about sexual abuse as a child). And then came alllllllllll the pages about pain medication use (what all did I used to take, what do I take now, who prescribed it, for how long, how bad was my pain at its worst yesterday, at its best yesterday, how is my pain now, how much does my current medication help, how long does it last, how effective is it overall, and so much more), THEN came all the forms to sign about opioid/opiate use plus all the questions about drug use--I can't begin to remember them all. I became more and more agitated filling the form out, but FINE, it's done, maybe all of this info will help guide treatment, but Red Flag #2. Then today, my appointment time finally arrives and my husband accompanied me as he usually does to new appointments. I will say the building itself and its location added to the sketchy vibe, but I still put that aside to just go with it. I have a very complicated medical history (including but farrrr from limited to 2 back surgeries and brain surgery) with many overlapping conditions related to those surgeries (as well as unrelated), and my husband is both my support and my advocate. But as I was waiting to check in, I saw a sign posted that as of 7/1/26, only the patient is allowed in exam rooms and not support/advocates/partners. I have never seen this policy anywhere --and I regularly see 7 specialists, and saw dozens during my pre brain surgery years. I understand the practice of disallowing other people for *procedures* and things like echocardiogram/tests, but those are instances where there is no real exam or doctor interaction, so having another set of ears isn't really necessary. But exam rooms? When we asked why, the receptionist said it was because some accompanying people have been combative/aggressive. So...have a policy where such behavior gets them and/or the patient removed from the building, or disallowed from coming back, instead of banning ALL others? And to not have it mentioned anywhere in any of that mountain of intake paperwork, or anywhere in the texts, or any other notice at all? No exceptions? (We asked.) Forget it. Red flag #3, you're out. We canceled the appointment, turned around, and went out the door. I will be calling to make sure my cancellation reason is noted, and not just "patient cancelled," in my file. In summary, my experience left me without confidence in this practice, to say the least. None of the issues in and of themselves would have dissuaded me if they were the only ones, but the combination of them and the no additional person policy was the nail in the coffin. I recognize medical practices are free to have the policies they choose, but in light of everything I am not comfortable establishing care here and will look elsewhere for pain management.

I highly recommend the Longevity Performance Institute and Dr. Benjamin Yu. From the very…read morebeginning, Dr. Yu took the time to understand my injury history and created a customized program specifically tailored to my needs rather than using a one-size-fits-all approach. During the program, I unfortunately sustained another injury affecting my neck, shoulder, and back. Instead of simply pausing my progress, Dr. Yu quickly pivoted and developed a new plan that worked around my limitations while helping me recover safely. His depth of knowledge of the human body is truly remarkable. Thanks to his expertise and personalized approach, I'm now able to work out again and even get back to hiking--activities I wasn't sure I'd be able to enjoy after my injuries. That progress has been incredibly meaningful to me. Dr. Yu is like a mad scientist--in the best possible way. He's completely devoted to his craft, constantly analyzing, adapting, and finding the most effective approach for each individual. You can tell he genuinely cares about helping his clients heal, move better, and perform at their best. If you're looking for someone who combines scientific expertise with personalized care and delivers real results, I wholeheartedly recommend Dr. Benjamin Yu and the Longevity Performance Institute.

I can't recommend the Shockwave Therapy at LPT enough! I came in with severe right shoulder pain…read morethat was deeply impacting my daily life--I couldn't even reach my right arm across to touch my left shoulder.Right after my very first shockwave session, my pain level dropped. Even though that initial relief was temporary, it was a massive breakthrough because it finally allowed my nervous system to calm down and relax. Over the course of the next 8 shockwave treatments, the progress was incredible. The sharp pain I used to feel every time I reached across my body became significantly less intense. The biggest win for me is that I no longer automatically grimace or tense up in anticipation of the pain. If you are dealing with chronic joint or muscle pain, their Shockwave Therapy is highly effective and worth every penny.