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    Nathan Littauer Primary Specialty Care Centers MD

    1.5 (2 reviews)

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    10 months ago

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    Saratoga Medical Associates

    Saratoga Medical Associates

    2.7(6 reviews)
    20.3 mi

    This building includes my mom's physician and several associated labs. I want to state first that…read moreshe has always received excellent treatment here. My issues are more with the process. The building itself is nicely laid out, with large, clean elevators, hallways, and seating areas. The complimentary WiFi is a plus too. I wish they were using a waiting-room procedure similar to what they are doing at many offices downstate, i.e., you call from your car, and they call you back when they are ready for you, eliminating the need to wait in the waiting room. But I guess they've done the next best things. They've removed a lot of the chairs to promote distancing, and they've also removed reading materials. So it's you and a couple of other people in distant corners looking at your phone or twiddling your thumbs. Once something becomes large and structured staging can become an issue and a time-waste. My mom reports sometimes having to wait for someone in an examination room as long as 20 minutes or more. I'd like to say that this is an exception to the norm, but I can't. There's also occasionally glitches in the transfer of paperwork between these offices and nearby Saratoga Hospital. Sometimes communications are within a couple of minutes, other times it can be a day or two before things get received and acknowledged. It's not anything I would consider show-stopping or worth taking business elsewhere, just occasionally frustrating.

    I'm a retired board certified physician with 30 years in practice, so I am well aware of the…read moremachinations of medical billing. I have Medicare and AARP United Health care supplement. I was called by the Community Care Physicians in the Saratoga office to schedule an appointment, I did not call them for the appointment. I hadn't been there for just over a year so I made the appointment thinking it was a routine annual visit. I was not told about any possible charges that would not be covered by insurance. There was nothing remarkable about the visit with a PA. The PA was pleasant but I was not impressed with his fund of knowledge. I get a bill with 2 service codes one of which is not recognized by Medicare. Again there was nothing with the encounter to warrant this. I'm being billed $300 as a result of this. For over 3 weeks and multiple calls I have not received any explanation or call back. I have requested copies of my records which have not been provided. I have reported this to Medicare who feels there is reason to open a fraud investigation, which is being done. Medical practices should not be a source of stress, especially for seniors. I have experienced occasions when a test or exam was not going to be covered by Medicare and was informed before the test or exam. I have seen multiple renowned physicians at some of the finest hospitals in Manhattan and never had a problem like this. This is the only practice I have ever received a bill from excluding the Medicare deductible. I believe the practice knows this service code is not covered by Medicare and uses it as a way of fleecing their patients. Why else would they not make this known ahead of time and why won't they offer an explanation instead of just blowing you off. Avoid this practice!!!!!!

    Troy Internal Medicine Group

    Troy Internal Medicine Group

    5.0(1 review)
    32.8 mi

    I've been in the medical field for 7 years and this practice seems great so far!…read more I had to switch doctors because my old Dr was an hour away and I could NEVER get in to see him with my work schedule, and would no longer fill my Rx without making another appointment. I'm not a doctors type of person. I've had the same primary care for 7 years, although I wasn't thrilled with him, I had no reason to change because I wasn't there enough to care. The thought of changing was not thrilling to me. I saw Nurse Practitioner Ericka Matzen at this practice and she was LOVELY! So were the staff! She was fairly new to the practice, but she made me more comfortable in one visit then my previous doctor had in 7 years. I lost my father last Christmas. It's sometimes very hard to talk about along with my mental health and the staff and Ericka made me feel very relaxed. Had no issues whatsoever with medication reordering, and also had my physical done. Was very thorough with her questions and physical. It wasn't just a look at your ears check lungs and heart and that's it, which is awesome. Overall very lovely and sweet staff, great friendly atmosphere. In my personal and professional opinion do not knock a NP, ever! I know people want to see the "actual doctor" a lot. But NP's are more use to the hands on bedside care that doctors may not focus on so much. After all they were once nurses!!!! I 100% recommend Ericka!

    Burnt Hills Pediatrics and Internal Medicine

    Burnt Hills Pediatrics and Internal Medicine

    3.7(3 reviews)
    17.5 mi

    Just don't…read more... Bottom line, they take their general/family med patience's for granted. They expect you to arrive early and then sit around until they have time to see you......regardless of when your appointment was, and are outraged when you call them out on it. My last two appointment (one Office one Tel Med) I left after waiting over a half an hour. I get it, flexibility is important: 5 -10, min I have no problem with. After 15 min, its frankly rude and and after 30 it's down right disrespectful. When my provider called my after my last appointment...which she did not show up for (Tel Med), over a half and hour after the fact, saying that "Sometimes I get behind" (Note: this has been the third time she has gotten "behind") I stated that her inability to handle her case load is not my problem. At this point I was INVITED to find another provider....I intend to do so.

    I needed to find a new primary physician because my other doctor left the practice. Needless to…read moresay I was upset with the situation as they would not let me see another doctor in the practice because of changes to their staff. I spent 2 days calling all over and finally I called this office. I spoke with a lovely receptionist, Fran, and she was able to help me out. The MD's were not accepting new patients but their two nurse practitioner's were. I am currently seeing Paula Hayes, FNP-BC and she is wonderful. She asked a lot of questions and I felt very comfortable with her. If you are looking for someone that is caring and listens to you, Paula Hayes is your choice.

    Nathan Littauer Primary Specialty Care Centers MD - internalmed - Updated September 2026

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