1. National Auto Care

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    Arlington, TX

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    National Auto Care

    3.3 (3 reviews)

    Services - National Auto Care

    Routine automotive maintenance

    Smog check

    National Auto Care Photos

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    15 years ago

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    15 years ago

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    10 years ago

    Great, quality service. The mechanics explain needed repairs, show what needs repairing and provides quotes before starting service.

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    Grubbs Infiniti

    Grubbs Infiniti

    2.8
    (344 reviews)

    Purchased my 1st infiniti with Grubbs! QX60, Great experience for the most part just a little…read morehiccup with them finding the second key to my ride. I was at the dealership longer than I needed to be because of a miscommunication.

    To Whom It May Concern,…read more I am writing to file a formal complaint regarding my experience with your salesperson, Jay McCartin. I had been communicating with Jay about a GMC Yukon and was led to believe that the vehicle was available for purchase. Based on those conversations, I drove all the way from Forney to your dealership. Upon arrival, I test-drove the vehicle and reviewed the Carfax report, investing a significant amount of my time in the process. After completing all of that, I was informed by another employee--not Jay--that the vehicle had already been sold. I find it extremely disappointing and unprofessional that I was not informed of this before making the trip or that Jay did not communicate this information to me directly. To make matters worse, after I left the dealership and expressed my frustration about the situation, I discovered that Jay McCartin had blocked me on Facebook. Rather than addressing my concerns professionally, it appears he chose to cut off communication entirely. I found this behavior unprofessional and inappropriate for someone representing your dealership. This entire experience reflects a serious lack of communication, professionalism, and respect for a customer's time. Had I been properly informed that the vehicle was no longer available, I would not have spent my time and money traveling to the dealership. I expected much better customer service from a dealership of your size and reputation. The way this situation was handled left me feeling misled, frustrated, and disappointed. I believe management should be aware of this experience and take appropriate steps to ensure other customers are not treated in the same manner. I would appreciate a response regarding this matter and an explanation of how your dealership intends to address these concerns.

    National Auto Care - autorepair - Updated July 2026

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