Came in for an oil change and inspection. honest company said you can wait on the oil, still have good miles left. Way to give excellent customer service. read more

Always quick honest and easy to work with on all car issues. We have gone here a long time.

I came in needing a quick oil change for my Nissan Rogue. Yusuf provided expedient service and was helpful to let me know what additional services he could help me with. I was there for about 30 minutes and it was pretty busy. Thankful for the quick and helpful service from the staff, if I'd taken my car to the dealership I know it would have been more expensive. read more

Ceasar was friendly, knowledgeable and professional. Quick response and installation. I will definitely be back.

Just want to give a shout out to Jimmy and staff for taking care of me today with my son's new car. Came in to take care of some items that were on the maintenance list from the dealership. Transmission flush, power steering flush, brake fluid flush, in addition to oil change and tire rotation. Jimmy also checked the brakes (without me requesting). A few days prior my son noticed to rattling up under the hood, and Jimmy and team diagnosed the issue as the alternator. Definitely was not looking to pay the large amount that it came out to in the beginning. We were looking at almost $1,100 for everything. Jimmy had a conversation with the service manager and they were able to reduce the cost of some of the items. That way we could get more things fixed than we could afford at the initial diagnosis. Because of that we will be back at this location to have More repairs that need to be done on this vehicle. Great customer service. Kept us in the loop of everything that was going on. Very friendly. Clean establishment. Service with a smile. Thank you Jimmy and team for keeping my son safe on the road! read more

These guys are great. This is my second time here and now I won't go anywhere else. They are friendly, efficient and know what they are doing. There is a coupon on their website for first time customers. The waiting area is very clean with cold a/c and they will take you home and pick you up when your vehicle is finished. Overall great value. Quality service. read more

Kwik Kar Lube & Tune - clean spacious waiting area with cold a/c, wifi and tv - Oil Change Stations Near Me - Plano, Texas

Today was my first time stopping by this location and I needed my car inspected. I was nicely greeted before I even made it to the counter. Very clean, air conditioned waiting area, and it has an L-shaped tabletop counter with barstools underneath it. So, as they inspected my vehicle, I chilled at the table and watched 2 YouTube videos, each about 5 min a piece. Then, before I knew it, they were done!! I was out of there in less than 15 min!! Thank you JIMMY and TOM for the FRIENDLY FAST SERVICE! You guys are on top of y'alls business!I Oh yeah, and I only paid around $20 for my vehicle inspection!! Can't beat that!I Overall, I had a great experience and I will definitely be coming back! I highly recommend coming by this Kwik Kar on 2200 W Parker and let the professionals JIMMY and TOM take care of your vehicle's needs! Keep up the good work team!! read more

- They don't take responsibility of their mistakes- I came to the shop with low tire! Ahmad takes my truck and said he will plug the tire! He got the key set on the truck and start playing with his phone! After that he drove the truck around the Back shop twice!! Then I went out side and saw him driving the truck on a flat tire and still on his phone! I asked him why you doing this ?! His response was - I didn't know where is the tools + he said it didn't matter because he is doing that for 15 years @ Firestone!! Obviously he made the tire bad and we can see the black marks in his track !! I asked for his manager the manager! He agreed about his mistake and he said that he will call the owner and see what he can do !! After 30 minutes he said that I can buy a tire and they will install it for free !! All the employees were laughing @ Ahmad behavior in the situation and they knew inside of them that Ahmad screwed the tire! This is bad experience with this shop the owner and The crew. read more

Performed inspection on two cars. Very professional, did job quickly and very friendly

My brake light alert popped up on my Mercedes. I avoid the Mercedes dealership for my life. I dropped in. Jeff let me know I only needed rear brakes not front. Jon the manager said he could have the parts in 20 and me got in an hour and a half. Great customer service. I have been coming to this location since college 15 years ago because I feel as a female everybody wants to take advantage of me and bill me out for things I don't need and don't know I don't need. If you're looking for an honest neighborhood service center, this is it!!! Thanks for y'all's help read more

Scam artist's that will lie to upsell you and break your car if you decline. Would leave 0 if I could. Told them I just wanted an oil change ahead of a road trip. The shady mechanic tried upselling me on 3 different services and I declined. Within 3 days my check engine light came on and it cost me over $2,000 to fix. This could be coincidence, but this is the 2nd time I've gotten an oil change at this establishment and the 2nd time my truck has needed serious repairs within a week. read more

2 stars for service since last year. Though debating between 1 and 2 star. Ever since the best mechanic there (in my opinion) left or was let go (don't know the story), service here has really gone down. It used to be my 'go to' but not anymore. The last time I went, one of the employees (big guy, bouncer lookin) was a total ass. I parked the car, was handing him the key and saying that I need inspection. He didn't move a muscle and kept arms crossed. Practically barked at me - have insurance? I showed him the card. Him- what's the date? Looked at him like (can you not read??). Told the date. Him- pull the car in and we'll look at it. Continued to stare me down like waiting for me to do that and leave. I stopped going there and found some other places that give better service. I DON'T recommend this place, especially not for females or even males who are timid. read more

My wife and I have taken our vehicles to this shop for various repairs and inspections since moving to Plano in 2020. From oil changes to large repairs (valve cover gaskets on Ford Super Duty), John and his team have always treated us with respect and honesty. We are currently in the process of relocating from the area, but will make every attempt to have any future service work done here, when in the area. We are very grateful to find a shop that values good work and Integrity. read more

Well let me say I should listen to my own advice!! Don't ever trust a oil change place, and now I can say this location, to give you a fair price on filters or wipers or anything else they try to push on you other than the oil change. A cabin filter that is online for $14.73, they priced at $49! Then acted as if he was doing me a favor by discounting it to $39. I've exclusively taken three cars to this location for all oil change services. Not any longer!! read more

Kwik Kar Lube & Tune - Oil Change Stations Near Me - Plano, Texas

My van was broken and all I had to do was call Robert he had it towed, repaired, and we were on our way. You want our story. Hum. This was not our first time. When we first came here our shocks were clanking. I asked how much to have them repaired. I was so happy we came here. Josh showed me the transmission leak. Our van had and I was very grateful. read more

Went this morning around 8 A.M. without an appointment. When I arrived there were no cars being serviced. I asked a young Caucasian man (employee) if they did tire repairs? He responded, I'll ask my manager. The manager (older Caucasian man wearing glasses) comes out and asks the young employee (with me standing there), "what does he want?" The young employee says, "he wants to know if we do tire repairs?" The manager looks at the young employee (with me standing there) and says, "we don't do tire repairs. To confirm, I said to the manager, "so you do not do tire repairs?" He never established eye contact with me but responded, "no we don't do tire repairs." As I was leaving, another employee (Hispanic man) was arriving for work so I stopped him and asked, "do you work here, and if so, how long and does this place repair tires?" He responded, "yes I've been working here almost 3 years and unless the tire isn't repairable, we repair tires all the time." So I asked, "why would the older gentleman tell me you don't repair tires here?" His response, "I have no idea Sir...tire repair is a service I personally do myself so its odd he would tell you that." Not sure how many would label this experience; lazy, tired, disrespectful, misrepresentation, or dishonesty but as a black man, I felt 1000% discriminated against. Unfortunately for the Kwik Kar Lube Corporation, I will never do business with this company again and will be sure to let all my Caucasian, Hispanic, Asian, Indian, LGBTQ, Black friends, and social media know about my experience. read more

My experience with John and the crew at Kwik Kar Lube & Tire on Parker Road was a great one. They specialize in inspections and oil changes, but they also run a brisk diagnostic and repair business as well. Aside from the auto repair, the folks at this Kwik Kar location are first-class human beings. Their dealings with me were honest, and straight-forward, and I will be bringing by business back to John and his crew in the future, and I would 10/10 recommend their business to my friends/family. read more

Great service. John and the team did an excellent job working with me to diagnose and fix a 4WD issue on my truck. Repairs done and working well at a good price! read more

Lot of good things for a Friday. Appointment: Abe was able to confirm appmt late Thursday evening ,thanks to yelp messaging. Jacob was ontime 08:00 AM shart receive me and Abe already updated my case.Quick in and out as promised, i was able to request additional svcs and Jacob did all of it. Used Yelp coupon 20 for 35$. Awesome experience overall, place is clean with multiple tv, charging pods,clean water,coffe booth,wifi..wt else.. Appy Friday guys..thanks Abe Jacobs. read more

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Bad service, they used wrong oil and damaged my car. Never go here. Employees here should be fired. They didn't even do my oil filter. But still charged me for it. What a rip off this place is. And nothing is kwik (quick) about it. Do not trust this place. read more

Brought my wife's car in for a full synthetic oil change toward the end of the day (30 minutes til close). They had me in and out in about 10 minutes and also cleaned the windshield, vacuumed both front floorboards, and topped off the tire pressure on all four tires. Solid service, would recommend and will probably be back. read more

Easy place to get in and out of. Pizza next door or a gas station to grab a snack while you wait but hurry cause the wait won't be long. They knocked my truck out in 11 mins. Can't beat that. Great place read more

I usually bring all our cars to this location to do our oil changes and inspections. Well on Sunday that will change. Brought one of our cars to have it inspected. Went into the waiting room and I see them raise the hood to check under the hood. Went outside to ask what they were looking for or what is needed to look in the engine to do a State inspection? I guess the manager at that time says that he has to check the fluids, belts and other stuff in the engine to pass inspection. WOW! never heard of that before? I have our cars done inspections and never had them look under the hood for those to be inspected. The manager says if he doesn't he will loose his job! Come on guys, you guys are acting like the other oil change places to find stuff to extra charge, suggest needing to do this or do that! I just came in to get an inspection done, not to blow smoke up my a%&! Just another Kwik Kar place I will not go back to get our oil change and inspections done! Oh just to let your guys know and other people know, this is what is required for Texas Car Inspections to pass: Headlights, stop lights, indicator lights, and hazard lights. Braking system: foot and parking brakes. Wheel components including tire tread depth. All mirrors (side and rearview). Window tint and coating. Horn. Seatbelts and airbag system. Exhaust system. Gas caps (for vehicles 2-24 model years old). I don't see anything about the belts, fluids and anything in the Engine to pass Texas required Inspection! read more

Austin and his crew are amazing. Always do great work and one of the best auto care places in the area. Please considering coming here first for your auto care needs. read more

In the Auto repair world there are so many dishonest people out there. I came here reluctantly because the check engine light was on in my Toyota Prius, and the scope of work was wide open from diagnostics to who knows what. The dealership quoted me $160 for a diagnostic test and then they would apply that towards whatever repair they would find if I had them work on it. I first went to O'Reilly Parts and they did a complimentary Check engine light check and gave me a diagnostic code. The nice guy at O'Reilly Auto parts highly recommended this Kwik Kar location, and said that this location works on a whole fleet of Prius's. So I chose to give them a try and when I arrived I was surprisingly greeted by a young guy who then introduced me to Jacob. Now I am going to cut to the chase otherwise this review will be too long and boring. Bottom line is Jacob is a 1st quality dude! He is honest and straightforward. He took the car in and had his shop work on it and got the whole job done for under $200. You can fully trust him as he will not take advantage of you and will do the right thing. I will definitely be coming back here again and I have bookmarked them in my favorites. read more

I came into kwik kar today to have my back break pads replaced due to Valvoline Express telling me it was something that needed to be done. To my surprise today Nick, informed me that my pads were in good condition. That no work needed to be done. I had already paid Valvoline for the an oil change,front pads and a break flush and was coming to kwik kar to have the back ones replaced. I was so happy to come into an honest staff that wasn't trying to sell me something that I didn't need replaced. Nick and Jacob took great care of me and it was so greatly appreciated! I wish I would have come here first! Friendly, efficient, and honest! read more

They are friendly, and will make sure that your auto issues are solved without any unnecessary up-charging. Depending on how many customers are already there, it may take a while for them to get to you at the counter, so you may need to wave someone down if you see them outside. The waiting area is a little small, but it is nice, quiet, and cool. Regarding my auto issue, there were some weird scraping noises that happened when backing out of the driveway and turning the wheel. At first, they couldn't find anything wrong, but further explaining the issue led to them finding something loose, so they tightened up the part. I am glad that they were able to fix the issue so quickly! read more

If I could give a negative star, I would. This place is extremely shady. I would never come back here again. The technician was very aggressive in upselling a product after I insisted that I was not interested. Furthermore, they charged me for full synthetic oil that I didn't ask for. Go to a more reputable and honest oil change place, because this is not it. read more

I had to get my front brake pads changed on my beater car. Called these guys and they told me to come in anytime. Was able to get in and out in about an hour- I appreciated that they didn't try to upsell me on anything I didn't need, making it a smooth transaction. Thanks to Austin and Hunter! read more

Great service, awesome people. Not long to wait. Checked in on Yelp for a discount on my oil change. Thank you! read more

I've been taking my car to Kwik Kar Lube & Tune for the past several years and have had mostly good experiences. Pros: - The service center is clean and well staffed. There is plenty of seating, magazines, TV, a clean restroom and free coffee (& donuts on the weekends). - For usual oil changes and tune ups they work pretty quickly; if they see anything unusual they will call you into the bay to show you what they've found. - They will print you out an estimate where it clearly explains any work that needs to be done and how much it will cost. - Their master mechanic B.C. Collins is extremely knowledgeable about vehicles and will not hesitate to explain what needs to be done and why. Cons: - I have received conflicting info depending on which mechanic looks at the car (e.g. wheel bearings needed replacing but when I brought it in I was informed hub assembly should also be replaced which doubles the cost) - The master mechanic doesn't work weekends - for major auto repairs you'll need to bring the car during the week. - If they order parts for your car they will get them from the dealer which means you will pay 2 or 3 times more than what you could find online. - This is essentially an oil change shop; if they are experiencing a rush there might be a handful of guys working on your car. This gets things done faster - but it also means that not all of the mechanics are good. When one of them accidentally breaks something no one takes responsibility. I'm sure this is common problem for shops that deal with older cars. Summary: I rate Kwik Kar 3-stars because they can probably do most of what you'll need without a problem. And I imagine if you do have a problem they'll at least try to help you. Car repair is not easy if you're not technically inclined. You have to find someone who is trustworthy but also good at communicating technical info to non-technical people. Kwik Kar does this pretty well on the simple stuff, but on the more difficult repairs they could probably stand to improve. read more

Kwik Kar Lube & Tune - Oil Change Stations Near Me - Plano, Texas

SCAM!!!! Avoid at all costs. Especially if you're a woman. Long story short, they tried to tell me I needed FOUR new tires for my vehicle in order to pass my state inspection. My car is less than two years old, has been gently driven, and tires have been rotated with oil changes. That didn't sound right to me, so I walked. I went to a different inspection place later that week (without telling them what Kwik Kar said), and they PASSED my inspection without hesitation. After the fact, I told the mechanic what had happened at Kwik Kar, and he responded, "Unfortunately I think they were just trying to sell you things. I would estimate you have 8-10 months of life left on these tires". There's more to this story (when I balked at replacing the tires, they tried to FORCE me into proceeding, additional dishonesty from the technician and also store manager during our exchange, etc.)- too long to type, but trust me. It was totally scummy and exactly the kind of extortion-like tactics that give these places a bad name. In the end, I had to pay for two inspections, but I'm relieved I didn't needlessly fork over $500 to replace perfectly adequate tires. read more

Wow, haw often do you have a great auto repair experience? Well ,this is it! Actually I just got a State Inspection today; but it's a Sunday afternoon, service was in and out, everybody was really pleasant, and I even got a $1 slice of great pizza next door! read more

I have gone to Kwik Kar (Frisco and Willow Bend Area locations) and I have always received a good transparent service. Today, I visited this location and requested an oil change, Motor craft specifically, the attendant completely fails to disclose that brand of oil is only carried in bottles and not pump. They proceed to change my oil with bottles instead of pump which that already was uncomfortable as it feels unreliable, then one other attendant checks my tires and leaves all my tire caps loose, thankfully I checked or else he was going to make me lose my nice caps. The same attendant Tallen who "forgot" to mention about the bottle vs pump oil proceeds to attempt to charge me over $100, I was horrified as I never pay more than $70-75 for the same service at the other kwik kars. He said well we did "bottle service". I did not ask for bottle service as if it was something special or better, in fact, leaving it up to an attendant to do the oil manually like that is dangerous. ....I said well I didnt ask you for bottle service I asked for a normal oil change, if you dont have a pump that is not my problem, you needed to disclose that as soon as I asked for motorcraft.... "Oh yeah im sorry I didnt say it.....he was not sorry he knew exactly what he was doing. He went to speak with the "invisible" manager who gave a discount to compensate for the "we didnt tell you error".....I still overpaid for the service by a lot...needless to say, will never return to this location .....If you go, be sure to ask what they are doing ahead of time so they dont surprise you and act like it was an innocent act. 2 words, RIP OFF. read more

Oil change and 19 point inspection was performed and check battery at request for free. Louis took care of me. Will be back.

Service is decent, but we don't really have a relationship with the manager there anymore since they left. Prices for labor also seem to have gotten steeper. I'm thinking about going to another mechanic to compare prices. read more

Honest, humble and caring car shop!! I have been bringing my Mercedes Benz at this location since 2016. I am so glad that I finally found this place. Ali, Mo and John are highly skilled mechanics. I always get greeted with a smile. They always suggest what I need and nothing that I don't. They do a wonderful job and they are so much cheaper than other places. I highly recommend this place. read more

This store is full of incompetent idiots! On 2/11/20, my wife arrived and was told by Louis the technician that she needed full synthetic oil, which was a complete lie! Either that or he doesn't know what he's doing. She asked them to wait while she verified with me, but they started the work anyway! When I explained the issue to the manager Robert, he defended Louisa. This after I offered that they speak to Ford directly regarding the oil requirements. To top it off, when I asked Robert for the owner's name he said: "he didn't know..." Hmmm... Robert is either lying or is clueless. read more

I came in today and received the kindest most honest service for my car that I e EVER received. I thought I just needed an oil change, but Luis and Joshua discovered that I went over my miles and needed and engine flush. They were so honest it was refreshing. I was more than happy to let them provide this needed service for me. Because of this, I will always drive out of my way to come here and let them take care of my car. I was treated like family. Their honesty goes a long way with me. Keep up the great service guys. read more

This place sucks!! I came in today to get an oil change and inspection. I waited several minutes without even being acknowledged. I seen worker on there cell phones texting. I needed up leaving hell they didn't even see me leave which was sad. I could have stolen things and they were to dumb to even notice. read more