Starts off great with an engaging and welcoming "sales" associate and manager…read more Overpromising. Spend over $30k+ and think they would actually care and attempt to make it right. Difficult to get responses and answers and still waiting. Beware.

It's a Monday morning 8 o'clock. And I was running to home depot to pick up a couple supplies for a…read moreproject today. Entering the plaza from route 18 there's a 2 lane road. There was a floorz truck next to me on the left side. As we get close to the stop sign he speeds up and pulls in front of me so that he could be in the Straight lane instead of the left turn lane. Absolutely no reason to cut me off. Turns out where both pulling into home depot. And on the corner of the plaza there is the floor material company with the same name as what's on this truck. I will never shop there. There was no one around, no 1 else on the road, absolutely no reason to speed up and cut me off. Other than hes a jerk. Don't buy from this company. People show their true colours when they think no one is watching.

Started months late and took 7 months to finish. Both sinks, toilet and bathtub have leaked. A lot…read moreof broken promises and awful communication. The over all experience was just bad and I should have done more research before hiring this company.

I hired RumCreek to tear out all of my tile flooring which was over 1000 square feet. I was so…read moreafraid of what a mess it would be and if it would be done correctly. I can only say that I am so very pleased with how they taped off everything to keep the dust to a minimum. Cleaning up every night, showing up on time daily and working long hours to get the job done. All the men were such a pleasure to have work in my home. I would recommend them to anyone looking to have work done in there home. I am a very picky person and i would recommend them to anyone you won't be disappointed. Thank you RumCreek you are amazing.

Interesting spot in Akron, an old warehouse full of building materials - mostly wood - doors,…read moreflooring, trims, etc. My partner has been finding quality hard woods for making cutting boards. The building itself is an old structure from Akron's industrial past, and it's great to see a business thriving there. It's open to the elements, so you definitely need your coat, gloves and hat when shopping in the winter. There's ample off street parking and you get an impressive view of the Route 8/77 highway construction from the front entrance.

Not a source of quality materials. The materials are cheap but highly priced. The staff is…read morefriendly but do not know what customer service is. Shopping in the summer is fine but during the fall, winter and spring is not worth the trip. The roof leaks on materials and there is always water on the floor. We saw 4 large critters running around the clutter. They probably had better service with one location but they cannot manage two stores. Your phone calls will not get returned and you have to physically go to the store to ask a question. All the positive reviews are by friends and family and not actual customers.

Cleaned our living area and did a great job of deep cleaning! Took the time to address all stains…read moreand stairs.

We hired Ryan and his team to do a post move cleaning prior to putting our home on the market. to…read moresay that I was impressed is an understatement. The guys were thorough and professional. The carpets looked brand new when they were done. HIGHLY RECOMMEND!!

Mr.Countertops did an amazing job on our new corian breakfast bar and solid wood floating shelves…read more I would highly recommend them. They also installed a seamless sink and did ALL OF THE PLUMBING. Very impressed. Shannon and David were amazing to work with, and I will be calling them when I am ready to have my new basement bar built.

Mr.Countertops made a custom white oak island and solid surface Countertops for my Kitchen remodel…read more Along with a gorgeous tile backslash, tile flooring, plumbing and a custom barn door to separate my kitchen and dining room. They went above and beyond to answer all of my questions and helped with picking samples and supplies. I highly recommend them!

They were really knowledgeable and helped me out a lot. They recently inspected a home I'm moving…read moreinto soon and it all went very fast. So thankful for their help

This company is professional and mindful of the issues at hand. I did not have to wait for them to…read morecome out and start the process. We were very stressed and worried about the home buying process during this time but, they put our minds at ease with their understanding and compassion. They walked us through the entire inspection process and answered any and all questions we had. Even when we called them after the inspection about a question they had no problem taking their time to not only answer my question, but, also throughly explained it to me in ways I understood.

On a whim I thought I'd check out a local furniture store before trekking an hour away. I was…read moreconcerned I'd run into a pushy salesperson and I was met with Kevin the assistant manager. He was very helpful and up front about anything I asked. I was so pleased with this refreshing take on sales, that I was glad to spend money there. I don't know him or the owners. I'm just pleased that my interaction there was pleasant. I would recommend them to friends and family.

I am not usually a person who will leave a bad review, but this is definitely an exception. We…read morebought an *expensive* sofa from Jerry's after considering much cheaper options online. We wanted this to be a piece of furniture that would last through a home with young children and pets, so we paid a high price for that. We were told that this fabric would be stain resistant and durable, and that if it were stained it could be easily cleaned, so that's what we went with. EVERYTHING stains this couch, including water. Any attempt to clean it makes the stains worse and at this point (6 months into owning it), parts of the couch look like they are ten years old, while we have been very careful with it. This isn't necessarily Jerry's' fault, but the way they have handled this situation leaves a lot to be desired. We reached out the first time something stained the couch and the cleaner made it worse, and we were told we were probably cleaning it wrong. Okay. We changed product and method. No product works on this couch. I finally reached back out to them, and have been given nothing but the runaround. I am told that since "no one else" has had this issue there is nothing they can do. Seriously? They have reached out to the factory and since no one else has complained, they basically told me I was making it up. Yikes. Most recently (weeks ago) I was told they would test the fabric. Since then I have not been contacted to bring in a cushion or fabric sample. Next time I want to buy a couch, I will go somewhere else where I won't be told what I want to hear just so they can get a sale. We made the decision to shop small and support a local business in hopes of receiving exceptional customer service, and ever since we handed over our money it's been terrible.

As the home owner of a Century Home, We can't say enough about the work AJ, Daniel and Kevin…read moreaccomplished on our bathroom. AJ came out and listened to what we wanted, he took plenty of pictures and made notes. A few days later he got back to us with his quote. I tell ya, he was only $250.00 off of the other quotes we received. So, we were impressed with his pricing ability to be so close to our other quotes. Luckily for us, we went on vacation the day AJ & his team started the project. AJ kept us updated on how it was going throughout the project. We always knew what was going on and where we stood on scheduling. With our Century Home, the bathroom water lines & drains were corroded and clogged, the floor under the toilet was rotted, the bathtub walls, drains and mold was a major headache. Jackson remodeling fixed all of that. Now, I have NO issues with drinking tap water from the bathroom sink and the mold is gone due to the ceiling fan installation. We couldn't be happier with our new bathroom. We can't wait to have AJ and his team to come back and remodel our kitchen. I highly recommend these guys. UPDATE: The new shower head sprung a leak. AJ came out the very next day, figured out the problem, ordered the defective part and got it fixed ASAP. Luckily, it was a manufacturer defect and was under warranty. Please see my facebook review for before & after pictures https://www.facebook.com/jacksonremodelinganddesign

We have used Jackson Remodeling & Design for several projects (EV charger install, pot filler,…read morebathroom remodel, French doors, recessed lighting) and every time they have been communicative, efficient, and professional. Pricing is reasonable considering the quality of the work and we are continuing to plan additional projects with them as we're so pleased! Highly recommended.