First and foremost, you cannot beat the service at any Take 5 location. They are top notch and…read morealways so quick and friendly! I also love how you can stay in your car while they do your services. They always offer you something to drink and ask how you're doing. They're super fast and very affordable. They run great specials and they do a great job letting you use coupons. They did not have the air filter I needed and they were able to order it for me and I went the next day and got it done! Fast and efficient! I would highly recommend anyone to use them for any general car services

I went got a oil change the first time. Great customer service however when I went the second time…read morerates were higher and I was a returning customer. No incentive like car wash and with coupon it was higher than usual.

They were amazing! Fast and friendly! I definitely recommend them to anyone that is need of a…read morereliable business.

It did not take 5. They only had one hub open, they were short handed, the system kept going down…read moreon them but the young men working kept it cool and together nonetheless

My brake light went out and I wanted to quickly replace it. I called Firestone and they said I…read moreshould just stop by and they'd check to see if they had my light in stock. They did have the light, which they quickly changed, but they also noticed that something wasn't right with the upholstery and housing around the light. They fixed that! These guys were professional, personable, and finished on time. And, they charged me FAR less than the dealership! Highly recommend these guys!

If you were not satisfied with the staff at the Plank Rd location in Baton Rouge, please don't go…read moreto Cortana it the same LAZY staff and did you have to wonder why it closed? The level of service was PURE GARBAGE on Plank Rd and it has rolled over to Cortana location. What good is it to make an appointment when walk-ins come and you have to wait, make it make sense. They make you feel like ok you've paid us for that lifetime alignment so you have to wait, we'll take care of the paying customers today. I would NEVER EVER do businesses with a Firestone unless it's for the lifetime alignment that I previously paid for. He had the nerves to ask me to buy tires, I had a few choice words that I wanted to tell him put I kept my peace. I only gave the one star because it was the minimum, I'd rather give no stars.

I dropped in for a car wash on a Friday morning. There were several people doing the same, but the…read moreline was quick and I was in and out in 30 minutes or less. I chose the interior and exterior cleaning. Since Covid, you now get to sit in your car for the cleaning and exit to have the interior done. It was remarkable. They even worked to get a food stain out the seat that a friend made when (poorly) carrying a casserole in his lap. Sure, there were a couple of spots from a dirt stain I had to brush off the outside, but it was great for the value. They will try to push you to sign up for a monthly subscription, but were respectful when i declined after a couple of times.

Brought in truck to get oil change, filter change and air filter change. Staff were very friendly…read moreand professional. They checked everything and recommended a few things like an oil additive snd a fuel additive. I selected only the oil additive for about $18. They also did a clean out of the old oil. When all was done my bill was around $184. A bit more than I expected. Could have gotten most of this done for free at the dealership where I purchased my GMC Canyon, but did not want to get up early and wait for work to be done. Benny's was more convenient for me time wise. Plus I got a free car wash. Throughout the whole work they showed me the old filters before they installed new ones. Used high grade synthetic oil. Will use Benny's again, I also use their other location on Coursey for yearly car inspection.

Great customer service and great prices. They give you a water and even air in car while serving…read moreyour vehicle. They explain everything thourghly. Free car wash with complete oil change. Got to love that! Check tires and refill fluids in your vehicle while you stay in your vehicle.

I went for inspection sticker and pulled up where marked. I didn't see any hours listed. I waited…read morebut not too long and was swiftly help with a spanking new inspection sticker. It was fast and I appreciated being able to get it done in morning.

This was my first time at Grease Monkey. Amazing service! It was quick too! Thank you Team. I will…read morebe back. I had a nightmare of 4 days with my tire pressure dropping. FOUR nails in my two passenger side tires. They were so helpful in patching one and the other one was just hopeless.

I went to grease monkey on Drusilla in Baton Rouge right when they opened in the morning for a tire…read morerotation and full synthetic oil change, and saw the maintenance code for the coolant was on. i knew it wasn't time to change, but asked them to take a look and let me know what they suggest. I also told him I was recommended for a brake job 4 months prior from his technicians on the rear axle and we can schedule that for next time. 25 minutes later, he comes to tell me the coolant is fine, but he's worried about my wipers (which I just got changed 5 months prior) and my air filter. He also told me all of my brakes are fine, but he was worried about my front rotors and he could do a full front brake job right now. I said well I have to be to work in 20 minutes so I don't have time for the brake job right now. How much longer? he said well we have to do the oil change and put your tires back on. I was confused why it's been 25 minutes, I was the second car there and the oil change hasn't been done. So, I said ok to the air filter too, and thanked him for checking the brakes and coolant. Anyway, about 20 minutes later I'm paying for new wipers along with the oil change, tire rotation, and air filter. I didn't need wipers but I didnt have time to argue or say anything. so I paid and left. Fast forward a month later - my car is overheating. I open the hood and there's coolant all over my engine. So I bring it to Richard's Honda because I have a warranty thinking there is a leaky hose or busted radiator. NOPE! there's no radiator cap. WHAT?!??? so whoever checked the coolant at Grease Monkey didn't put the cap on correctly. And of course warranty doesn't cover things that are human error so it was $441 for them to fill the system with water, check for leaks, empty the water, refill with coolant, and replace the radiator cap. So, I call Grease Monkey and the store manager, Shelby is what he said his name is after 5 times calling, still hasn't called me back, emailed me back, or tried to do anything to reconcile the situation. I also found out from the dealership all of my brakes and rotors are perfectly fine. 1. They lied to me TWICE about needing brakes 2. replaced my wipers without my consent 3. took almost an hour to do an oil change and tire rotation 4. unprofessional and terrible customer service 5. Can't admit when something is their fault 6. Don't deserve anyone's money

Timely, intelligent and professional! 10/10. Diagnosed everything needed to get done and executed.read more

Horrible experience. Misdiagnosed my car to be a timing issue when it was a fuel pump and valve…read morecover issue. He needs more time to learn and actually do some book learning on cars. Just a very inexperienced guy at the moment.