Some how from 90.99 minus a 25.00 coupon I ended up paying 112.99. My car takes 8 quarts which I…read morewasn't told when I called. They quoted me 90.99. We'll add 3 quarts at 8.00 well there goes the coupon. The guy who greeted me appeared to know very little about the process but that's ok. I asked him if he had checked my tires and he said "do you want us to?" I said yes. I asked if wasn't it part of the service he said: "Well, we don't unless they ask us to, it's JUST A HUGE WASTE OF TIME". I was the only car being serviced. Three employees, one on his cell phone. I wouldn't recommend this place.

Extremely rude employee Trace, refused to give me the store number or manager name after I informed…read morehim I was reporting him. He turned to the employee standing by him and stated, tell her I don't know the store number, I have only been here two days. Ironically, the other employee knew the store number (SMH); who looked at the employee with disbelief! I Filed a complaint at corporate due to hostile behavior from employee! NEVER visit this site location unless you desire an unprofessional and hostile environment.

Don't trust them - called me to tell me my wife had a screw the "shoulder" of her tire and needed…read moreit replaced. Wanted $350.00 Told them to put the tire back on. Took it to McDonald tire and they patched the tire for $23.00 because the screw was not on the shoulder.

My husband brought my car in to fix a cap and the tech told him we should flush the hoses so we…read moredid. 2 days later smoke was billowing out of my hood and my car was over heating while we were out of town. We took it to another repair shop where we were told it was 2 blown heater hoses and that this issue happens when there's either water or air left in the hose after the flush is done improperly. The manager claims they can't prove it was them, but no one else has ever worked on this part of my car so clearly it's not just coincidence. The whole problem cost me an extra $1000 out of my own pocket and the store manager Mel won't call me or my husband back to fix it. Don't take your car here - they don't stand by their work and won't make it right if they mess up.

Yall SORRY af! Why i had 6 ppl around my car to JUST LOOK AT MY BATTERY! Said they couodnt do…read morenothing for me since whoever put the battery in didnt put the RIGHT paperwork in!! They gave me my car back with NOTHING PUT BACK TOGTHER. I went somewhere else and couldnt get it look at cuz yall stupid as ppl didnt put screws and shit BACK WHERE THEY GO IT WAS SPARKING! I was sitting there crying as a single mother get f over ! Yall SORRY! Yall dnt anseer the phone and yall JUST STAND THERE DOING NOTHING BUT SENDING CUSTOMERS AWAY!!

Went in for a simple oil change and left with my check engine light on. When I brought it up, staff…read moreinsisted it was already on--which was untrue. I had to pay for a diagnostic elsewhere, only to find out they forgot to reconnect the air filter sensor. After filing a complaint, the manager called and offered a $25 gift card, which doesn't come close to covering the hassle or cost. Disappointing experience and a clear lack of accountability.

While headed west on Interstate 10 from Florida to Texas, my truck overheated about 20 miles west…read moreof Baton Rouge. Not knowing anyone in the area, I called AAA. When the tow truck driver arrived he dropped me off at Simpson's. Not knowing much about cars, or even why mine overheated, I was completely at their mercy. They had every opportunity to rip me off but they didn't. They diagnosed the problem within minutes and were able to replace my broken radiator within a reasonable time, and for a reasonable charge. A sincere "thank you" for the great work and honesty!

Don't you hate it when you're crossing that long bridge across the Atchafalaya Swamp, and your car…read moresuddenly overheats? We had a LOT of trouble with AAA, one error in the comedy being that they offered to tow the car to a place they recommended, Simpson's Service Center (it's now called 360 Automotive Solutions). You clowns want us three to sleep in the car? We limped to the motel in Port Allen, and the following morning, I drove the car to 360 to get it fixed. Most of the Yelp reviews said that this shop just outside downtown Baton Rouge is a good place for car repairs at a fair price. I experienced that too. The neighborhood on old US 190 is a little iffy, but the place itself is well taken care of, both inside and out. Many bays to work on cars. Waiting room with TVs and free wi-fi, the chairs are a little hard after a while. They did not try to sell me more than the car needed, they found the problem and fixed it. It took at least an hour longer to do the job, and we were a little late leaving the motel, but the part went to the wrong wholesaler, not 360's fault. I had a good experience at 360 Automotive Solutions, aka Simpson's Service Center. And I recommend it if you find yourself with car trouble.

This is my second time using Meineke on College Dr. While it may not be the cheapest option I truly…read moretrust them with my vehicle. 10/10 reccomend! The techs definitely know what they are doing and I trust them.

brought my truck in months ago for its first oil change and tire rotation obviously the service…read moredepartment. Didn't tighten the center cap all the way cause after leaving the dealership and getting on I-10 it went flying. After calling for weeks and going back up there the Service manager Thomas lied about ordering a new one fast forward 4 months later he still hasnt called back and I found out from the service department reps that it was never ordered. Definitely won't be getting anymore of my business anymore

I have had several visits to the Firestone Complete Auto Care located at 601 Florida St., Baton…read moreRouge, LA and I have been extremely pleased with the professionalism, the friendliness, the knowledge/expertise of the vehicles they service. My rear brakes and rotors needed replacing and I was given a full explanation of the work needed. The service guy physically showed me the pads so I could see how worn they were. I asked several questions and they again, explained fully. There were pictures taken and included with my invoice when they first did a regular check on my brakes. I was able to apply a coupon for brake services. The job was a little pricey, but so is everything else. I feel very comfortable with the service I have received at this Auto Care Center. I will be relocating this month, but for any major jobs needed, I will drive back to this service center. I highly recommend this auto center for your future car needs.

I had trouble with the app making an appointment so I called and was assisted for the next morning,…read morefirst thing appointment even though I was told it'd still take about two hours for an oil change. Got there before they opened and got my car in a bay immediately. The manager and the other employee there were extremely helpful and nice. I got a coupon on my pool change but Katy of it was a rebate to get in touch with by mail or personal contact. I think I was out of there in like thirty minutes. Ever since I started coming here since the Plank Road location closed, I have been very pleased. The service and the staff are awesome!!

My daughter goes to LSU and needed some repairs on her car. After some research and a couple of…read morephone calls I decided to go with these guys & am really happy with their work, communication, price and most importantly honesty as I am hundreds of miles away. We have now used them twice and received a referral for front end alignment from them and their referral was just as personable and honest. Couldn't be happier! Geaux Tigers! Thanks C & R Tiger Dad

Repairs on Ram Truck This place is under new management,…read morenothing like the previous owners. Poor communication with customers does not answer the phone and interaction between. Customer poor. Extremely expensive, Poor value for your money Don't recommend this place!