While the staff is very pleasant, the office is very poorly run. I have walked out of there 3X's…read moredue to delays in my appointments. This last time I even stopped in to schedule my appointment and stressed how I didn't want to be kept waiting and today again they weren't going to get me in on time. I personally find this to be very inconsiderate of their clients time. I'm still a working woman and taking time out to have an MRI which takes about 45 minutes is difficult for me. Anyway, I will no longer be their customer.

This location is owned by Rose Radiology & had a couple name changes. They are now named Akumin…read more I had this mammogram appointment scheduled for over a month. I had to move mountains to make it work. I was told to show up 15 mins in advance for my 8am appt so when I showed up the doors were locked. The kind lady who works the desk told me they open their doors at 8am and then we joked about the communication break down from one hand to the other. Then the X-ray equipment did not work. What was worse is they knew days prior but did not call me to reschedule. I would not be so upset if I did not have to juggle the calendar of others including my 90 year old mother with Alzheimers. I left and called another radiology organization to schedule my mammogram. Its too high risk to go here when they have old equipment that does not work. The staff was very kind and apologetic.

If you have to get an x-ray or any kind of imaging done, this is the place. The staff is great,…read morefriendly and professional. They go out of their way to make their customers feel welcomed. They even have Candy in the waiting area. Fastest time I've ever received my images or the results from any MRI ever! My orthopedic used to send me somewhere else. I suggested they stop using the other place and start using Tampa Bay imaging. And they have evening appointments here so you don't have to take time out of your busy workday. . Dan made my experience easy, effortless, fun, she's an outstanding part of the team . I have been to several other places for imaging, this is the only place I will go back to. The quality of the service, the professional treatment, the clean, waiting area,, the great staff, how professional, quick and easy their Tex are. How they go out of their way to make sure you have the best experience possible. I'd give this place of 10 if there was that option

Extremely helpful and exceptional customer service, I had never received an X-Ray before so I was…read morequite nervous but both the people at the front and Tech who helped me were so kind and made me feel comfortable! Can't recommend enough, hopefully I won't need another X-ray soon but if I do, I know where I'm going :)

Top-notch service! The staff goes above and beyond with their excellent patient care. They have…read moreopen MRI, ultrasound and CT scan, and x ray machine and the quick turnaround time for results was a huge plus. Highly recommend for anyone needing imaging services

The quality of the report was laughable and the doctor had very negative things to say about that…read morequality

This place doesn't deserve 1 star. They have the absolute worst staff ever. You call and leave…read moremessages in regards to your health and NO ONE EVER returns phones calls. Maybe hire competent people who actually like what they do in the health care world and care about patients!!!

Had an appt with NP Bonnie and her MA Adriana was so kind and understanding I was going through a…read morelot and she listened to me and after talking I felt better. I have had a few appt in the pass month and she has always been so kind to me. We need more people like her in the medical field.

My Dad had a pet scan for a very large tumor. It has been 8 days and it hasn't been read. This…read moreplace is a SS. They are saying two weeks! Go somewhere else! Nothing but excuses here! Pinellas Park location!

The front desk doesn't understand what a fully funded HRA is. After them refusing to speak with…read moreCigna about billing, we left. They wouldnt confirm with their billing department, they still DEMANDED payment. I believe the manger "D", she was absolutely no help! This is the last place we will use for MRI work.

Dr.Sanchez is the best! He has a wonderful bedside manner....and is so smart…read more The front desk was organized, polite and extremely accommodating. 5 stars all around for the Heart Institute.

I have been going to the 49th St heart institute for at least 8 years and credit them for me still…read morebeing alive. I had my first heart attack in the late 90's and modern medical has allowed me to live a fairly normal life compared to my Dad who died at age 37 of his first heart attack. Dr Sanchez is my lead Doc and I grade him an A+, but I needed a double ablation for AFib for that last year and Dr Sheppard did that 8 hour procedure that was successful and I grade him and his team an A+. All of the test for the ablation, showed my bad heart valve finally needed replaced and a TAVR was performed by Dr Jabbars team about a year ago. It was done in a new Operating Room room in Northside hospital and I could have been in the Mayo clinic. It is outfitted with the latest screens, lights etc and a huge staff as they need a complete surgical team to stand by in case of complications. There were over 20 people involved and that was a very easy procedure on me as they use a cath and an overnight stay only. My only gripe and it is huge, is the HCA billing system. I have group insurance and am over 65 so I have medicare part A. HCA refuses to send my Explainations of Benefits statement of what BCBS pays so medicare can consider my inpatient hospital bills. It has cost me huge amounts due to my high deductible and high co pay. Medicare Part A will coordinate for inpatient if only HCA would cooperate. HCA now owns the Heart Institute so if has affected all of my bills to the tune of about $30k out of my pocke over a period of about 4 months. btw- I have often been late (from reviews) as I leave from work and get tied up and never had my appt cancelled. I had to wait longer than normal when late but always have been seen and I have likely had about 50 appts as a patient of 4 different cardiologists there as well as Heather Tate who is also a A+.

Check this place out if you're in need for any sort of lab testing!read more

Fast service, no waiting. Friendly customer service. I had a DNA weight loss test done. While…read morelooking around at the services they also do drug testing and paternity testing here as well.

In and out in 20 minutes for a CT scan with no contrast (That means no dye). Took more time to fill…read moreout the paperwork than to take the scan. The CT operator was pleasant and informative. In fact he answered my questions with more detail than I actually wanted. The instructions on breathing and holding my breath were easy, the most difficult part was the awkward position I had to maintain.

It used to be halfway decent place. I waited on hold for almost 3 hours yesterday to be assured by…read moretheir call center, which they don't communicate with that they do walk-in x-rays. They don't have an x-ray tech at either the downtown MLK location or this one. And the excuse it was given to me when I after I waited on hold for another 33 minutes to call this place directly and they're not full so there's no reason they couldn't answer the phone was that oh we don't have an next week Tech at this location. And their call center doesn't know. If you ran a business when your call center know what was going on at your location? Hope it's not friendly not a good experience. Don't go here..

Staff is friendly and professional also they honor appointment times. Blood draw very good minimal…read morepain if any

Great customer service! I'm scared of needles and they do such a good job caring for me, it does…read morehurt. The type of care they provide is magnificent!

Just started seeing Dr. Ho, she listens and is very thorough. The staff there is excellent, very…read morepersonable. Chrck in is friendly and Dr. Ho's medical assistant, Angela, is wonderful. Very happy with this practice (Starkey location) Nice clean office. Highly recommend.

Horrible doctor and staff! After examining 96 y/o woman they DENIED care to her! 96 y/o ended up in…read morethe ER 1 hour later with pneumonia and had to stay 2 days! AVOID THIS DOCTOR AND ALL OTHERS FROM OPTUM AT ALL COSTS! They are the worst!