$223 for a CT scan is pretty reasonable. 4 hours on the phone with them to get a receipt is…read morehorrible. I still can't get a receipt. billing says to call the labs. Labs say to call billing. I've gotten multiple copes of what i don't need. Customer experience hasn't called me back. I'm so very frustrated, Baycare.

Baycare I find always helpful and courteous. Results are usually quick. Kept to my appointment time…read moreand well pleased.

Dr.Sanchez is the best! He has a wonderful bedside manner....and is so smart…read more The front desk was organized, polite and extremely accommodating. 5 stars all around for the Heart Institute.

I have been going to the 49th St heart institute for at least 8 years and credit them for me still…read morebeing alive. I had my first heart attack in the late 90's and modern medical has allowed me to live a fairly normal life compared to my Dad who died at age 37 of his first heart attack. Dr Sanchez is my lead Doc and I grade him an A+, but I needed a double ablation for AFib for that last year and Dr Sheppard did that 8 hour procedure that was successful and I grade him and his team an A+. All of the test for the ablation, showed my bad heart valve finally needed replaced and a TAVR was performed by Dr Jabbars team about a year ago. It was done in a new Operating Room room in Northside hospital and I could have been in the Mayo clinic. It is outfitted with the latest screens, lights etc and a huge staff as they need a complete surgical team to stand by in case of complications. There were over 20 people involved and that was a very easy procedure on me as they use a cath and an overnight stay only. My only gripe and it is huge, is the HCA billing system. I have group insurance and am over 65 so I have medicare part A. HCA refuses to send my Explainations of Benefits statement of what BCBS pays so medicare can consider my inpatient hospital bills. It has cost me huge amounts due to my high deductible and high co pay. Medicare Part A will coordinate for inpatient if only HCA would cooperate. HCA now owns the Heart Institute so if has affected all of my bills to the tune of about $30k out of my pocke over a period of about 4 months. btw- I have often been late (from reviews) as I leave from work and get tied up and never had my appt cancelled. I had to wait longer than normal when late but always have been seen and I have likely had about 50 appts as a patient of 4 different cardiologists there as well as Heather Tate who is also a A+.

Tim at the St Petersbug office was exceptional at his job. He put me at ease and was very…read moreproficient in conducting a pet scan. He was encouraging and attentive.

I had an MRI and x-rays done at this location today. Anna (best name EVAH) at the front desk was…read morevery friendly and a delight to deal with. My registration process went smoothly and quickly. My MRI/X-Ray tech, Jason was also very friendly and a pleasure to deal with. MRIs can be a pain due to the closed space you are in, but Jason made me feel comfortable. The facility was very clean and there was lots of parking, which is always a bonus! Thanks Anna and Jason for making an otherwise uncomfortable experience a great one for me!

Absolutely impossible to get a live person on the phone. I tried every combination that their…read morelittle AI voice offered and none of them got me a person. I tried saying operator, I tried saying agent, I tried saying Help! As a last resort I even said that I wanted to pay a bill and that didn't work either. My PCD wanted some X-rays. He gave me Saint Pete MRI as one of the options. The AI told me X-rays were walk-in only, but I wanted to know if they accepted my insurance and could not get an answer from the AI and live people don't answer their phone. A month goes by and my wing man Gary needed an MRI. His doctor faxed an order, and Saint Pete MRI called Gary with an appointment. Apparently, this is the only way to get service. When I dropped him off I went inside and asked if they accepted my insurance for future reference. The answer: NO. Just as well that they don't accept my insurance, because I would not like to give them my business.

I have nothing but good things to say about St. Pete MRI. I have gone there for several different…read morethings and always been treated great. Last week I called, sent them a copy of the order and was told they needed authorization and would call me once they had secured it. 3 days later they called me, set up my appointment at a time that worked for me. I was in and out in under 30 minutes. Would recommend to anyone.

Top-notch service! The staff goes above and beyond with their excellent patient care. They have…read moreopen MRI, ultrasound and CT scan, and x ray machine and the quick turnaround time for results was a huge plus. Highly recommend for anyone needing imaging services

The quality of the report was laughable and the doctor had very negative things to say about that…read morequality

If you have to get an x-ray or any kind of imaging done, this is the place. The staff is great,…read morefriendly and professional. They go out of their way to make their customers feel welcomed. They even have Candy in the waiting area. Fastest time I've ever received my images or the results from any MRI ever! My orthopedic used to send me somewhere else. I suggested they stop using the other place and start using Tampa Bay imaging. And they have evening appointments here so you don't have to take time out of your busy workday. . Dan made my experience easy, effortless, fun, she's an outstanding part of the team . I have been to several other places for imaging, this is the only place I will go back to. The quality of the service, the professional treatment, the clean, waiting area,, the great staff, how professional, quick and easy their Tex are. How they go out of their way to make sure you have the best experience possible. I'd give this place of 10 if there was that option

Extremely helpful and exceptional customer service, I had never received an X-Ray before so I was…read morequite nervous but both the people at the front and Tech who helped me were so kind and made me feel comfortable! Can't recommend enough, hopefully I won't need another X-ray soon but if I do, I know where I'm going :)

I did reach someone in medical records who sent the disc I needed just in time for my appointment…read more Had I been in town, it would not have been an issue as I have picked up discs before without a problem. But they came through!

Great facility and technicians. Everything went smoothly I was impressed and appreciate the serviceread more

Definitely the best urgent care I've been to in my life--x-rays, meds, treatment ‍...all in a…read morebeautiful facility , all in one hour , very impressive . Moreover front end staff was sooo friendly, appreciate that! Everyone was nice!

They have everything on site for diagnosis. Blood lab, CAT scan and the people to run them. Very…read moreefficient and caring team. Truly top notch.

SOLID 5 STARS!!!…read more What an amazing experience I had at BayCare imaging. I had a 1:15 PM appointment to get my foot x-rayed. I was told to be there at least 20 minutes before my appointment. Since I am always early I got there at 12:40. I usually park myself but because I have a wonky foot I used the valet parking. I waited one minute for the attendant to come by and take my phone number and Text me my parking ticket. I went inside and checked in at the imaging desk and they took my phone number to send me a text message when they were ready to register me. I was told to take a seat in the lobby. I had just settled in when I got the text message that Rebecca was waiting to check me in! Rebecca scanned my drivers license, insurance card, & the palm of my hand. Then she had me sign some legal mumbo-jumbo and told me to go back and wait to be called for my x-ray. I had barely gotten settled again in my seat when I received the text message to see Amber to go get my foot x-rayed! Amber escorted me to the x-ray room took three quick x-rays of my foot and then gave me a free bottle of water and showed me to the door. The valet had just gotten done parking my car. I didn't even have to show him my ticket number. He went and got it. I waited one minute and then I was back on the road! Entire time spent in the Lansky Pavillion 15 minutes! I was back on the road before 1pm!

If only the was an option because this cesspool doesn't even deserve one star let alone half of…read moreone. The manager is totally out of touch with day-to-day operations, letting staff do as they please and acting completely unprofessional. I was canceled twice the first time they said they didn't get the appropriate documentation or authorization and then this time they the day before saying the appointment has been canceled due to staff shortage.

While the staff is very pleasant, the office is very poorly run. I have walked out of there 3X's…read moredue to delays in my appointments. This last time I even stopped in to schedule my appointment and stressed how I didn't want to be kept waiting and today again they weren't going to get me in on time. I personally find this to be very inconsiderate of their clients time. I'm still a working woman and taking time out to have an MRI which takes about 45 minutes is difficult for me. Anyway, I will no longer be their customer.

This location is owned by Rose Radiology & had a couple name changes. They are now named Akumin…read more I had this mammogram appointment scheduled for over a month. I had to move mountains to make it work. I was told to show up 15 mins in advance for my 8am appt so when I showed up the doors were locked. The kind lady who works the desk told me they open their doors at 8am and then we joked about the communication break down from one hand to the other. Then the X-ray equipment did not work. What was worse is they knew days prior but did not call me to reschedule. I would not be so upset if I did not have to juggle the calendar of others including my 90 year old mother with Alzheimers. I left and called another radiology organization to schedule my mammogram. Its too high risk to go here when they have old equipment that does not work. The staff was very kind and apologetic.