Extremely poor experience here at National Lumber. Wanted to give them a chance in hopes of a better service experience and higher quality materials than big box. They delivered soaking wet interior bead board and trim soaking not once but twice. I helped the driver reload the first delivery. Our salesperson did not inform when delivery times would be - the first came at 6 AM. We were not awake and the driver is texting to us. Unpleasant. The salesperson did not proactively notify of when successive deliveries would be made nor did they apologize for our many inconveniences over a week's time. This includes holding up the start of the job by our contractor. No apologies, no offer of a credit - a very rough ordeal for trying to patronize a local merchant. Maybe contractors are served better than retail residents? read more