The owner Paul, very sketchy guy…read more they wont quote pricing they will show up with one goal, maximizing and insurance claim they do really shoddy paperwork, which leads to their claim being rejected at which point Paul Messa will email you the bill, threaten to lien your property and become a debt collector the other reciews are fake this company is predatory you've been warned - all scare tactics 0 professionalism or actual moisture repair services

Be cautions. This company came with a high scare tactic. Everything had to be removed: floor to…read moreceiling. A 'clean chamber' needed to be installed. Two contracts ready for me to sign and they would have a crew the next day to rip everything out. The line was "your insurance company will pay for everything". Not true. Insurance will cover 'approved expenses'. Take your time in signing any contract. We did not hire this company because of the over-the-top sales pressure.

OMG. Mike and his remarkable team jumped in to deal with a burst water line on my street that…read moreflooded my basement and those of my neighbors. They responded immediately to deal with the ruined rugs, wet drywall, and everything else when I was completely overwhelmed. They came back every day to check the fans and dehumidifiers and were so pleasant and understanding while they did so. Their fast response ensured that my path to a dry basement was a smooth one. AND, they came in under the initial quote. I simply cannot recommend them enough. THANK YOU!

My family needed help getting our grandmom's room sanitized after she had a pretty serious fall. It…read morewas a small job, but we didn't have any able bodied family members available to help at the time. And we wanted to call a professional because the job involved bodily fluids. Pro Action Restoration were very understanding and helpful on the phone. Their response time was incredibly quick and they got the job done right. They went above and beyond. It gave our family peace of mind knowing grandmom has a clean room to come back to when she's discharged from the hospital. I highly recommend this company.

Used this company to help with a hot water pipe that had burst in crawlspace. We had extensive…read morewater damage. Three guys came all entered the home without any protection on their feet. Rainy day tracked all kinds of debris as they were in and out. Needed several fans in attic to dry it out. After several days one guy came back to get the fans but needed help. Should have had help. Dirty walls and attic stairs. Just overall unprofessional.

I had a major plumbing issue that ended up taking three months to resolve so the damage was…read moreextensive. My insurance company set me up with Sure Kleen but then ended up paying me out so I could hire anyone I wanted. They came out in October to give me an estimate and I had to keep rescheduling them for months until the plumbing was resolved. I got two other quotes that were both over double what Sure Kleen quoted. Every time I called to reschedule they got me in within 48 hours. They were finally able to complete the job in January. I was expecting to pay more because there was more water coming in every day and there was definitely more damage than when they originally came in. From Mandy in the office to Vince in scheduling to AJ doing the actual job and Elijah picking up the equipment and doing the final readings, I have had the most exceptional service. The job ended up taking two days and they were just perfect in every way. I will use them again when I'm ready to get my drywall and floors replaced without a thought. This whole plumbing issue has been such a nightmare but Sure Kleen was the only bright spot. Cannot recommend enough!

You lost my Keys?!…read more Strike 1: Day of initial cleaning I get a call at work from the crew--my appt was at 1pm when I could meet them to give them instructions. I was told that they finished another job early and if I couldn't meet them 3 hrs earlier, I'd have to reschedule--what?! Worked that out with the office, but shouldnt have bothered. Strike 2: Now, we find out that the reason they haven't called to confirm the service and schedule a new cleaning is that they LOST OUR KEYS including a security key FOB. Strike 3: Jodie claims she has been looking for our key for 2 weeks, but noone took notes on our visit so noone knows where the keys or FOB are. Perhaps this is an excuse for ignoring our email and telling us she will call us back then not doing so? Don't waste your time and money on this company, they are liars who have no accountability.

Not Worth The Headache…read more We hired UMA because we were looking for a licensed, bonded, and insured cleaning service that we could trust with our apartment while we are at work. At first things seemed good. Jodie responded to my first email right away and we chose UMA over some other cleaners in the area because of her availability. However, we soon found out that we must have caught Jodie on a good day, because every other time we tried to communicate with the home office it was like talking to a brick wall. My follow-up emails were never answered. My phone calls were not returned. And when you do get Jodie on the phone you can tell she is overwhelmed. She keeps no records of who was in your house and her scheduling is poor. The cleaners who came to our place showed up 2 hours BEFORE the 2 hour window Jodie instructed me to give them. When my girlfriend explained that we were not there to let them in, they were very rude to her. She could even hear one of them complaining about her in the background. I realize that it was 1pm on a Friday, but why should we feel bad that you want to skip out early and start your weekend? The cleaners who came did a great job on our apartment. That's why I gave UMA two stars. But everything else that comes with UMA is too much to make up for a good cleaning job.

Don't go with this company. they were referred to us by our insurance company after having a flood…read morein our place. The owner of armor restoration rushed us to pay him the full cost of the project up front. They only care about the money and not helping people during times of disaster.They don't have anyone managing their employees or the work that is done. They don't have anyone doing walk through or audits to make sure the work is being done correctly, yet they charge you for management onsite fee. They did bad drywall patching. Also, My walls ended up with two different beige tones because they only painted over some spots instead of painting the whole wall. They sprayed painted our closet instead of replacing the floors with new wooden blanks. They left trash in one of our closets from previous take out lunches they had. They were very unprofessional and lazy.

Tommy and the team at Armor Restoration and Building were great at being attentive to our fire and…read morewater issue. They came on site and stayed all day when the other companies left. They were very professional, and their team worked very hard for many hours. They boarded up our property and secured the doors so that we could regroup and have our property be safe and secure. They answered all of our questions 100%. Would recommend!