I want to thank you for having a seamless rental experience. The delivery person went out of his…read moreway to leave the scooter as I was delayed arriving. The scooter was excellent, was comfortable, reliable and a joy to use. Thank you for making my Las Vegas experience a success!

Taylor, Nico and Gino were very helpful and made my first experience renting a scooter very smooth…read more They arranged for the scooter to be dropped off at my hotel and picked up before I left for the airport. The scooter was easy to use and charge. Price was very reasonable. I would definitely use them again!

These guys know the business. Sold me a pride scooter, great deal!!!! 5 STAR !!!! I was visiting…read moreLas Vegas my old scooter died on me. They gave a a good deal on a Pride Scooter. Nice people.

Worst service ever. Owners do not stand behind Pride products and provide zero customer service…read more We paid $3300 for a new scooter and had issues from day 1. Color ordered was not available for 7-8 weeks, so we changed the color. This was a different scooter than my previous one: owner spent less than 5 minutes explaining new scooter, because "we've had one before for 10 years ". Of course we had assembly issues at home. Brought it back and they accused us of forcing it together and bending a pin. I never even sat on it. Owner then told me to stop swearing - I'm 70 years old! I wasn't swearing AT him, but the situation. Lol The owner's wife called my daughter a bitch. We're the CUSTOMERS! It was only after all of that, he looked at the scooter issue and found it was not bent and it's ok now. Before, telling me that part always breaks and Pride needs to address it. Touting costs of $1000 to repair and saying it was a common problems for Pride. Again, I had the new scooter for a week - never used it. I reported the store to PRIDE, who were wonderful and stated that they have had no issues with that scooter. They will be escalating an investigation. They also gave a new dealer to go to. Another point, this store has limited hours and no emergency number. Open till 4 Mon-Fri, Sat till 2, closed Sunday. So, if you have issues and tickets to an evening event, you're out of luck. They stated they needed a day off. Business owners? Ha! BUYER BEWARE - LOTS OF MOBILTY STORES IN VEGAS. THIS ONE IS HORRIBLE.

My mom is getting older, and she has bad back problems. She's almost 24/7 in a scooter now, and we…read morestopped into Mobility City to see if they had a very lightweight one she could take when she travels via airplane. We went into the store about 20 minutes before it closed, and the lone salesman couldn't have been nicer. He did not rush us at all, and he took so much time and care to help us try out all sorts of options. He had excellent recommendations, listened to what we wanted and needed, and gave us plenty of options. Unfortunately, the exact item we need doesn't exist, but we found a few things that would. It seems like the prices here are reasonable and fair, and the salespeople are very honest. He told us the brands we'd be better off avoiding, for example. Buying a mobility device can be difficult, but we were delighted and impressed with the excellent service we received. I highly recommend Mobility City!

I needed a hospital bed for my mom over the thanksgiving holiday weekend. I made a reservation with…read moreanother company who canceled my order the day of. Naturally I contacted every company I saw on yelp, who provided hospital bed rentals, and who had same day deliveries. I called 19 companies before I came across mobility city, and I'm glad I found them. Great customer service they had a bed available for rent and delivered the same day! We scheduled a time for pick up and they called me about an hour from pick up time to give me a reminder. Great company, great communication, and great products!

I called the store because I had questions about the website, and a nice man (who I believe is the…read morebusiness owner) helped me to reserve a wheelchair online. The business called me when they delivered the wheelchair to my hotel which I appreciated. They then told me that they lent me a lighter weight wheelchair. This is a very convenient service for people with mobility issues. Highly recommended.

Staying in kas vegas my husband and I have problems getting around because of our legs my husband…read morefound this place under the yelp reviews and since the other place we rented from wasnt giving us a good service I called here. And boy what a amazing service from the person named Sasha who took my reservations to the person who dropped off the scooters to me name Josh. So friendly both of them knew everything about the scooters I rented. The prices are reasonable for me I thought. If you looking for renting a scooter to get around in vegas give them a call. I'll surely will rent from them again. Thank you Sasha and Josh.

This business takes Aetna insurance. Oftentimes, the insurance will just pay monthly for a rental…read morehere. But if you need medical equipment, it could be a 4-5 year rental. I saw all sorts of leg trikes, motorized equipment, as well as medical supplies. Krystal looked up our transport chair up & saw that it is a purchase with a $14 copay. She informed us that it's a $500ish buy!! [NB : sina qua non* medical equipment is pricy] So I'm here because my dad's wheelchair aka transport chair is defective. Every time you pushed it, the top part of the frame buckled. And it's heavy. I could hardly lethargically lift it to the trunk of their Prius, & definitely not into my trunk that has a lip. But we were able to borrow a different, lighter version until the new transport chair comes in a week. A week later, I was informed by text to pick up the new, summery blue transport chair. As you can see below, it has rests for your feet so no dragging. Thank goodness it is lighter as it took all my torque & mighty heft to hoist the previous one into the trunk. This has a 30 day warranty so the clock is ticking!! So far, it's been excellent & a main stay to push dad to doctor's appointments, grocery stores, musical affairs, & his favorite las vegas buffets!! *indispensable, much needed

I have been waiting approximately three to four months for medical equipment ordered through the…read moreVA. Universal Mobility received most of the items but said they would not schedule delivery until the final item arrived. The biggest problem has been the complete lack of communication. I have called repeatedly, left multiple messages, and almost never receive an answer or a return call. Last month, I finally reached someone who blamed the issue on problems with their phone system and said it was being fixed. A month later, nothing has improved. The VA has now confirmed that Universal Mobility has all of my items and is supposed to contact me to arrange delivery. Interestingly, the VA can reach them at the same phone number without difficulty, but my calls continue to go unanswered and my messages are ignored. This equipment was ordered because it is medically necessary. Making a disabled veteran wait months while refusing to communicate is unacceptable. I would not recommend this company based on the delays, poor customer service, and lack of accountability.

Thomas was extremely knowledgeable and helpful! I came by to get a nebulizer for my son and he knew…read morehow to care for it and how often to replace parts. I am very appreciative of his expertise and 100% recommend.

Thomas at Tropicana Medical Supply was so friendly and helpful in choosing the right boot over the…read morephone for my ankle fracture. My daughter was able to pick it up the same day, so I did not have to go to the store on crutches. I had some questions the next day and Thomas patiently addressed all my concerns over the phone. Thank you Thomas for the great customer service !!

I bought a stairlift several years ago from a company that has since gone out of business. The…read more"trigger" mechanism on the front of the right arm that you use to raise and lower the chair needed to be replaced. Since 101 Mobility sells that brand of stairlift I called them for help. They refused. It's a simple enough repair; all it takes is replacing the trigger, which is in an easily accessible location. But they would not do it because I hadn't purchased the stairlift from them. At first they said it was for "liability" reasons. When pressed, they admitted that they had had so many instances of botched repairs, even including damage to the stairlift causing it have to be replaced, that they stopped doing it except in the cases when they had to - for their own customers. Let's translate that. Their own estimation of the competence of their maintenance staff is so low that they don't want to even take a chance on letting them touch a machine that they don't have to by contract. Even for a simple, low-risk repair such as I needed. Well, I take them at their word. If they don't believe in their own competence, neither do I. Buyer beware.

Jack B. I had…read morethree ramps installed by 101 Mobility, a 12 foot wheelchair ramp, an additional 5 foot ramp from the house into the garage and also a five foot ramp from the family room outside into the backyard. The owner, Ed and his crew were great. High quality products, installed and reasonably price. A really great experience with quality ramps installed perfectly. The ramps were custom ordered and arrived in about 5 business days. Each ramp took about 45 minutes to install. Give 101 Mobility a call, Ed and his crew will not let you down.

I work as a Mechanic and I'm on my feet all day only using a few major muscle groups for work. My…read moreposture was off and my smaller muscle weren't being utilized. Kristen worked with my posture and brought balance back to everything! Her targeted therapy stretched and loosened me up so I could get back to work and improve my productivity without further pain or tightness. She worked a few miracles on me! If you're in pain or just need some more flexibility in your body, she is the one to go to!!

Kristen helped me be pain free and live healthier! She's incredible and I wish I had her knowledge…read moreand expertise sooner. I had pregnancy sciatica, plantar fasciitis, unexplained pain in my legs, fingers, arms, back and shoulders and she resolved it all. No doctor or medicine could get at the root of the issue and she attacked the issue from the start. Most importantly she educated me about my body, nutrition, external factors, etc. so that I had an understanding of my pain and how to keep the pain at bay for good. Her passion for health is evident and I'm so thankful to have her expertise.