excellent doctors and a very caring staff . I was very…read moreimpressed with the organization and cleanliness of this animal hospital. My dog did not get a good diagnosis but I know that he will get the best medical care that is possible to keep him comfortable.

If I negative I would. i called for a new patient…read moreappointment and surgery and was told the complete opposite when I arrived than what I was told over the phone. Rude staff. Do not recommended!

Great experience. Had a feral cat with a small litter that needed attention. They saw me right…read moreaway. Staff was great. The vet was great. I was new to their office, away from home. I could not have been more pleased with how everyone handled me from my first call that morning until the time I left. Highly recommend!

I've been bringing my dog here for several years and have always been impressed with the staff and…read morethe vets. They are most thorough and will explain what they're doing and why.

So I took my dog to the vet yesterday for an exam. They gave me the invoice. There was a charge for…read more"Disposal of the Needle". It was $10.00! They charged me ten dollars to throw the needle in the sharps container. The practice is Animal Clinic Downtown 2223 E 23rd St, Chattanooga. They have turned waste disposal into a profit center. Example: Ten (probably on the low side) disposed needles a day times a 5 day work week, times 4 weeks in a month comes to... 200 approx needles in a month @ $10 equals $2000 a month!!! Has anyone else ever been charged for this? Disposal companies such as Stericycle charge WAY under this amount.

Customer service is so good such a clean establishment. Very thoughtful of the animals.read more

We very much appreciate SMVC!!!…read more Our 18 year old feline has been dealing with Hyperthyroidism for 4-5 years. Recently, all of a sudden, his symptoms got much worse. He was losing weight (not that he has much to lose) and his hair was falling out. He was taking his maximum dose of medication orally without much affectivness. SMVC suggested a cream that is applied to the bare skin of his ear vs a pill. It made a huge difference and while he's still super skinny, he gained a lb or so. Thank you!

They are so patient and kind with our fur babies! Wouldn't trust anyone else with them! I wish I…read morecould give more than 5 stars.

Over the summer, I took my dogs for spay and neutering. They sent an email and text reminder before…read morethe appointment. My dogs were brought in within 10-15 of my arrival. I really like the dogs could walk the grass in the back, where the staff come out to you to get the dogs, causing little stress to me and my pet. I find walking my dogs into the vets office waiting area, give my dogs such stress and anxiety. It was a relief being called after the procedures to update me on their recovery and let me know the pickup window. The fee included a rabies shot, which was excellent and convenient. Both my pups came home in good spirits; My dog did not appear to experience any pain or suffering. Thhe pain-calming medication was affordable. My pups incision sites healed perfectly. Chatty-Neuter even offered flea meds available for the year following surgery, which was also very reasonably priced. I would recommend Chatt-neuter to anyone who needs to spay or neuter a cat or dog. An all around very positive experience.

Adopted a small dog from Trooper's Treasures and Chattaneuter is where they scheduled us to get her…read morespayed and microchipped. Everyone there was so nice and our dog is doing great post op. Highly recommend.

My little dog was sick I called and they worked me in he had wor.s she gave me meds was very gentle…read morewith him. Called e backed that day to check on him very pleased with my new veterinarian.didnt over charge me either.

I hate that I'm writing a poor review because I genuinely have had a great experience with…read moreApplebrook, but we took our puppy to get neutered and left frustrated with the experience. We called to schedule weeks ago and asked for an estimated price, we were told $300 and decided to move forward because we really enjoy the vet overall and have had a good experience thus far. Once we got there (he had taken the medication necessary too) we asked again how much they thought it would cost and said $425ish. We were confused and said oh, we called previously and were quoted $300, they asked if we had a written statement and of course no, we just called. At this point, our dog was already at the vet and had medication to prepare for the surgery, so we felt like we had to move forward. Well, when we picked him up, we were charged $530 for the procedure. Once we asked why it raised, they knocked off $40 for a shot they didn't even give him. If we hadn't asked, we would've paid for something that he didn't even receive. Again, I'm not posting this to be ridiculous or rude, I genuinely have enjoyed our experience with Applebrook. But this instance left us super frustrated and disappointed. I'm only posting a review because we had told them multiple times we were initially quoted $300, and left paying over $500. Just do better about transparent pricing please! On the plus side, the vet techs are very kind and love our dog. Their puppy package has been great for his first year, and I generally would recommend them! I hope this review is more helpful than harmful to Applebrook and their transparency for pricing & educating their staff on handling conversations like this to provide clarity.

Dr Higdon and his office are always so sympathetic and helpful. Always took as much time as I…read moreneeded to answer questions. No upselling. When my dog was sick, he called me to check on him after the visit. In June, we had to help the dog pass on and they were very compassionate. I wouldn't go anywhere else.

Friendly and knowledgeable!! They also treated me and my pets wonderfully. Dr . Is very good an…read moreexplaining their treatment .

I've been to a few vets before, but this is the first Clinic whose Dr. actually listens and takes…read morecare of pets. My dog is getting the help he needs, thanks to this pet clinic!

HHorrible experience. My ex and I co-parent our dog, and she and I are on wonderful terms. I set up…read morean appointment and requested pain evaluation and anxiety evaluation as the dog is 10 years old and has worsening hip dysplasia and recent housing changes have caused her anxiety that's causing her to lash out at other dogs in the household. I have a behaviorist that is coming to the house to evaluate the situation between the dogs and make recommendations, and she asked that I have a pain and anxiety evaluation before her visit to the home. I made it clear that I could not make it to the appointment due to work and that I'd be having my ex bring our dog in, and to reach out if they have questions. They weren't allowed in the building due to construction, even though other dogs were coming in and out. They waited 45 minutes on the sidewalk for a tech to come out. Didn't even see the doctor. The tech did not evaluate for pain or for anxiety. The tech did not call me with questions that my ex couldn't answer. No evaluation at all, just wrote prescription for heartworm and flea & tick meds and sent them away. I called this morning to ask about the situation and spoke to the very tech that visited them on the sidewalk. He ignored the fact that I set up the appointment and made very clear what I needed at the appointment. Instead he kept reiterating that my ex didn't have all the information to questions that he had. He ignored that I had made specific examination requests. He ignored that I had already mentioned that I have a behaviorist. Regardless of what I said, he kept falling back on his own assumptions. Rather than listen he chose to be rude. We will no longer be visiting Zutilla clinic, which is a shame because previous visits have been great. This place has gone down hill significantly. Customer service be damned.