BEWARE! These people are not professional and think they aren't capable of making a mistake. Chris…read morecame to my house last week to clean my carpet and couch. He was very nice as I was to him as well. I was so excited and grateful to get my carpet cleaned by a professional. They said the job would take approx 3 hours to do. It took him 2 hours to clean a full couch and 3 rooms. He was in a hurry to leave my house after dark to get to a call backs house. He told me it would dry in 1.5 days. On the 4th day my son and I put white socks on to walk on the carpet and it turned our socks dark brown and wet. I said this carpet is not clean. In my bedroom the carpet feels weird. It feels very chalky. I looked it up. Chalkiness after cleaning means there's too much cleaning solution still on the carpet that will eat the fibers and ruin your carpet. I took pictures and called the office saying there are still some stains left and the carpet is chalky, not including the paint stain he said he couldn't get rid of, other stains I believe we're not sprayed. She said I'm not trying to brush you off but the manger is in a meeting he will call you back. Great. I turned my phone off silent and answered every spam call (approx 40 a day) in hopes it was him. NOTHING. I called later in the day, the manager had gone home for the day. I called the next day, the admin said I'm sorry the manger is in a meeting he will call you back in 30 mins. PERFECT! . Waiting for his call he NEVER called. As the day goes by still answering every spam call while I'm at work, I'm getting several text messages from the admin saying sorry for your frustration call the office to solve your issue urgently. But I would call the office and she wouldn't answer the phone. It becomes night time and still no call from the manger. The admin text me a picture of the paint in my carpet that I know won't come out and says "the manager is aware of your frustration and your issue but some carpet is beyond repair. " I said OK so he is ignoring me and refusing to give me a call and what about the chalkiness? She said he will call you tomorrow. I said okay I will believe it when I see it. She said "OK he won't call" WOW. how unprofessional! I told her I was in the process of writing a negative review on Facebook. She said OK and we will respond with the pictures of how utterly filthy your carpet was when we got there. We have 14 years of 5k satisfied customers. I wrote the review and then was blocked from Facebook. I still have not received a call from the manager and this is the third day of me waiting. I'm not asking for a miracle here and I'm not asking for my carpet to be restored to look brand new. I'm asking for professionalism, which would be a callback from the manager in a timely manner. The chalkiness removed from my carpet in some areas. And the stains that aren't paint to be sprayed because I believe Chris didn't spray all the stains and what stains are left are the ones he didn't spray. But these responses and not getting a call back to explain to the manager myself what I'm asking for is completely unprofessional and not " top-tier Rated #1 Service". Her telling me that in 14 years y'all have 5000 satisfied customers tells me I should be contempt with what I got and that you don't make any mistakes.

The guy showed us before and after of carpet that looked like it was outside so I knew he would…read morehave no issues with cleaning our carpet because it looked nothing like that but I was absolutely wrong. it looked like he was never there. When i told him that i was disappointed in the results, he kept talking about lighting and photons. He said to give it 24 hrs but there was no change so I ended up having to clean my own carpet and it looked better than what he did. Our carpet was not bad, I just wanted to freshen it up but they literally just played in my face. Do Not waste your time or money!

Thanks Burt! Our 30 year old carpet looks so much better than I expected. It was nice to have such…read morefriendly service along with now having the opportunity to try the jam you left. Thank you! I would highly recommend Burt!

Great job! Such an easy process! Very professional. Highly recommend! Plus the cherry jam is…read morethe best!!!!!

Magic Carpet is very responsive and always does a fantastic job! He was even able to get rid of a…read morerecurring stain in my carpet! I highly recommend!

We had an excellent experience with Magic Carpet cleaning. They are very responsive; they were on…read moretime and were in and out in no time. I was thrilled that there was no smell to their cleaning products so there was no chemical or fake smell after they were completed, and our carpets look great! I absolutely recommend Magic Carpet Cleaning!

I recommend The Cleaning Ladies to anyone who values the cleanliness of their home! We are…read morerelocating to the area and bought a home that needed a professional move in clean. They are incredibly easy to work with, accept PayPal and their rates are beyond competitive. The Cleaning Ladies kept us updated during every part of the process and even sent me before and after pics. Our home looks brand new! I'm so happy with our experience and will definitely use again.

The Cleaning Ladies always do a detailed job and are flexible to my schedule. Ive had them come…read moreand clean my house for several months and they are professional.

I just had several pieces of upholstery cleaned for the first time along with a mattress and a very…read moredirty area rug. This company was fantastic! They were courteous, on time, quick, and professional. Everything looks brand new. I would highly recommend!

We had a small inlayed carpeted area in the master suite cleaned and these gentlemen did a…read morewonderful job. From scheduling the appointment to confirming date and time to showing up on time and finally the service provided were all excellent. We will definitely be using them again in the future - I can't recommend them highly enough!

Awesome!!! The tech was very polite and got all my stains out. Would definitely recommendread more

Professional and friendly staff! Very knowledgable about carpet & upholstery care, and very…read morereasonably priced for the quality of work!

Our Niece purchased a townhouse and once the previous owners furniture was out and we saw the place…read moreempty...well, lets just say first thing that needed doing was to have the carpets cleaned. There is not a big presence on YELP for carpet cleaners so I turned to the realtor for assistance with who they use. My one request was that the company use a "truck mounted" unit. It is the ONLY way that carpets will get clean...and, not take days to dry. Answer: Professional Carpet Systems. Our Niece made an appointment, Joshua, Master Technician, showed up within the window of time set aside and got to it. The edges of the carpet needed attention as there was that usual dark line where it never gets clean...not a problem for Joshua! Two bedrooms and a living area cleaned in 40 minutes...PERFECTLY! Now be assured that Joshua is not Merlin, the magician...there were a couple of stains that did not come out all the way (near 2 light sockets). Joshua explained that it usually occurs from the plug in room fresheners with the oil in them. Noted!! My Niece could not be happier with the results and she loves how soft the carpets are...steam cleaning, the only way to go...truck mounted unit. Give them a call, I have already run out of the business cards Joshua gave me as friends wanted their number.

Showed up on time. Sent reminders before. Responded well to service requests. Did a good job…read more Priced very reasonably. I have used this company for 10 years and have never been disappointed.

The branch manager, a very pleasant and professional gent, called me to arrange for another service…read morecall to make things right. His crew is to clean and apply deodorizer to all of the previously-cleaned rugs at no additional charge. I am pleased with the branch manager's prompt attention to this matter. I'll update this review with the results.