I was here on Thursday and was helped by a young man named, Larry. Wow, I have hope for the next…read moregeneration! he found the battery my car key fob needed on the first try and went the extra step to step over to the front door and test it before checking me out. He got calls while I was there, helped customers on the phone while getting my key fob set right and handled the chaos with grace and amazing customer service. This "kid" is going places. Also, Thank you Larry for caring that I was having a cruddy day, you made my day and made me feel so much better!!! If it was appropriate for a middle aged random customer to give you a big hug, I would have given you one!

I was asked to contact Frank which I tried with no response. My problem has been open since mid…read moreDecember with no response from the Schaumburg store. Especially since they still have my battery. I have spoken to the corporate office a number of times, and the last conversation was providing with an email. I sent an email providing my contact information and still no one from Batteries Plus has contacted me. I still have a case opened with the BBB updating them on lack of response from Batteries Plus. Maybe, something will happen with their assistance. I have NEVER had a experience as this with retailer not responding or standing behind their product.

The worst experience I have ever had in my life. Will never be providing business to this store…read moreagain.

The guy locked the door 5 minutes early Evan though we called and had the ordered pulled. Totally…read moreunprofessional. Will never go back. He's on the clock untill 10 and locks buissness out early. Scum bag. Old 60 year old dude said yes on the phone

I took the train this winter and did not run my car, parked on the street, nearly enough. Sure…read moreenough, the battery died, and I was fearing the dreaded street-sweep ticket. In one call yesterday, they offered to meet me at my car parked in the neighborhood that same afternoon. Cory (sp?) was direct and honest about wait times and services costs. He troubleshooted with me to ensure a new battery was needed, and not just a jump. Communication about wait times was superb, along w/ cost & payment options. The work was done street-side, and very efficiently. Car started up perfectly fine!

Mobile Battery Man Roadside Assistance was absolutely clutch. Super responsive, showed up quickly,…read moreand made the whole process painless. They diagnosed the issue on the spot, replaced my battery, and had me back on the road in no time. Professional, honest, and efficient -- exactly what you want when you're stuck dealing with car trouble. If you need a battery replacement or roadside help, don't waste time calling around. These guys are the real deal. Highly recommend.

Terrible place to do business don't hold true on any warrantees, rude blond staff lady in the front…read morewith a sarcastic attitude makes fun of clients and talks crap about her own job. I'll Never return or recommend to anyone that I know, including the tow truck drivers

Great price on a reconditioned battery! Worked perfectly and was very convenient. Staff was also…read morevery helpful

Overall here is my experience. I would rate this location…read morewith 5 stars but customer service is questionable. My battery for my 2016 Prius was showing signs of being at the end of its life. The process was pretty seamless, however despite telling everyone my car hadn't thrown codes, but the battery was not lasting much. When I bought my car in and had already paid the invoice they wanted to check again. Car was done really fast, at first I noticed the new battery was lasting a lot longer but within a week the fan started kicking on a lot for cooling. With every trip it's not lasting as much and the fan is getting louder. I notified the shop, and agreed to give it another week or so. When I finally got in touch with customer service and eventually the warranty department they informed me that even though the battery was less then a month old unless the system is throwing codes, there's nothing they can do. So hopefully it holds on, but if it does die quick, I am going to say "told you so!" Debating if I would go back after this, I do have another hybrid and I'm sure this battery won't last forever regardless. Oh well

We weren't sure if the issue was just the battery or something more. The dealership wanted us to…read morecome in (and give them $165) for a diagnosis. Greentec said that if we could come to them, they could diagnose the issue for free and if they couldn't fix it, it would be not cost us anything. Turned out it was just the battery and they fixed it in about 20 minutes. We are so appreciative of how clear and easy they made the whole process. Would recommend highly to anyone needing help with their hybrid or electric vehicle!

Very good prices and good customer service They always…read morematch prices Always help with returns Been coming here for years now.

Mitch was very helpful. Good attitude, friendly, knew his craft. Highly recommend this store and…read morestaff.

On 3/14/25, I went to the O'Reilly Auto Parts, Glendale Hts, IL location to have my "check engine"…read morewarning light scanned. Julian assisted me and he couldn't have been nicer and more informative! He saved me quite a few $$$ and for that I'm very grateful. Thank you, Julian! I will be a repeat customer!

My battery was past its time and we were sitting in the car--freezing--trying to decide what to do…read more I went to several auto shops and no one could tell me what the problem was. Aden looked out for us and told me I needed a new battery. Since it was a last minute expense, I wasn't entirely prepared to spend $200+ on a new battery. Aden was extremely helpful and made sure that I did not leave without a new battery. He kept saying, "I really want to help you out." He gave me the deal of a lifetime and saved my car. Thank you, Aden, you deserve a raise!

Huge shoutout to Marcelino! He was super helpful, quick, and made the whole process easy. He…read moreexplained everything in a way I could understand and didn't try to upsell me on anything I didn't need. Super respectful and friendly. Definitely the kind of person you want helping you out. Thank you, Marcelino!

Amazing service! Shout out to Marcelino for helping me with the battery for my key fob.read more

Straight forward Honest Electric Contracting Company. Had them out to updated Breaker boxes when…read morefist moved in My House in Elk Grove Village in 2023 and had them out twice since after to help relocate some lights and outlets in my Kitchen/ dining room and Garage as I update the house slowly but surely Highly recommend.

Eric from Roselle Electric came out to replace an old ceiling fan with a new bedroom light fixture…read more We also had him cap some old electric wires and fix our dining light fixture, which was flickering. His expertise and professionalism were much appreciated.