My first time coming here and the guy was a rude sarcastic fake "Native American"who just wants to profit off my culture and nothing more of the sort. I asked him to look inside because I was interested in buying some jewelry but he said "museums are for looking". I kept asking which tribe he was from or where did his ancestors come from he kept quivering at the question and replied " I am American Sicilian", I am a Native American come from the tribe Pechanga Band of Luiseño Indians one thing I know about our tribes and communities is we share the knowledge of our heritage and he was only interested in money. Disgusting! read more

I'm a collector of Native American arts and memorabilia and I wanted to check out this trading post. I left two voicemails and sent an email to make an appointment, and the owner emailed back that "we're too busy for casual browsing." I buy, sell, collect, and trade. But he didn't let me make an appointment because I didn't know if I wanted to buy something before I even saw what was inside. This is a poor business practice and I'm bummed to have this experience in such a shrinking industry. Jack will never get my business and I'll never recommend his store to anyone. read more

If it's unique gifts you seek and you value supporting local businesses and people who know their products, this a place you must check out! Jack and Robin have owned the Native American Trading Company for 25 years and have a wonderful collection of jewelry, woven baskets and mats, statues, sculptures, anything Southwest, eclectic and artistic. Today I returned for the third time in as many weeks for a lovely piece of Oaxaca folk art. 'What is that?' you ask - check out the NATC and discover for yourselves! You will find a hidden treasure there (and the perfect gift for the most hard to shop for person on your list). I promise. star 1 - fabulous location, near the DAM, Camera Obscura, DPL, etc... star 2 - knowledgeable, friendly staff! star 3 - sunshiny ambiance star 4 - support local business, y'all... star 5 - kick-ass selection of goods. A place you simply must wander 'round for an hour or so. read more

I tried to repair my Grandmother's squash blossom necklace here. It was difficult to get ahold of the owners. They have hours posted on their website, but they're not accurate. They may or may not be working on Saturdays, you have to call them to check first. They also say on their website that they repair Native American jewelry, but when the husband emailed me back, he said: "We don't like to but we can usually....re-stringing is not our favorite thing to do- it takes time and the right materials to be done properly and I have to see it to know if we will do it." I understand needing to see the item first, but I found his response and their very loose work schedule to be unprofessional, as if they don't need the business. I come from three generations of small business owners and my family would never treat our customers that way. I ended up going to a family-owned jewelry store to have the necklace repaired and had a wonderful experience there. read more

We dropped off 2 pieces of fine Native American bracelets with this business more than three years ago with the promise that they had many collectors who would be interested in purchasing them. We have been trying to reach them by phone email and voice mail and they have refused to respond! Time to go to court! Don't trust these people for an instant!! read more

Went into this shop and the man running the store was very rude and short with us. We are currently looking for vintage pottery and he told us he couldn't show us the "special room" they were in b/c he was alone ?? The stuff we were able to see was very modern and not worth the visit. read more

Took three pieces of art in for consignment or sale, Which they advertise they accept. That was two months ago. Called a month ago and was told he was too busy to find out the value, but would get to it soon. Do not believe a thing he says. When I picked up the items there was no I am sorry or apology, but he blamed the other person that works for him even though I previously talked to him. Do not do business with him as it appears he doesn't want it. read more

In August 2012 I contacted the Native American Trading Company in order to sell my collection of baskets, blankets, pottery, and other Native American artifacts. After speaking with the owner, Jack Lima, I was confident a consignment in his store was a good option for the sale of my collection. I was told consignments were generally for one year but could be adjusted, and that I would have my appraisal in two to three weeks. After weekly email and phone messages from me pressuring him for an update on the appraisal, it was finally completed in December 2012. At the time I set up the consignment, Jack told me I would get quarterly statements and checks for items sold. Not once did I ever receive any statements or checks from them. Throughout the course of the next several months, I called and sent email to Jack to get updates on the status of my consignment and never heard anything. I wasn't too concerned about how long it was taking for the sale of my collection, because I knew where my things were and the store had a solid reputation with the BBB and from many reviews I had read. In March 2013, I let the owner know that in the fall I was moving out of state and needed a status update on the consignment, so I could make arrangements to collect the items not sold or possibly sell them to the store out right. After many more unanswered email and voice mail attempts, in May I was finally contacted by Jack and was told only a couple of small items had been sold but summer was their busy season and things should move quickly. (I never did get a statement from him regarding these sales.) I didn't hear from Jack for several more months, and in August we were preparing for the move. I asked Jack if he would be interested in purchasing the entire collection as I wasn't going to leave it when I left Colorado. The price he offered was less than ¼ of what the collection was worth. I told him that I would pick up my collection and gave him the date. He refused to release my collection to me stating he had a right to hold on to it until the yearly commitment was over. I pointed out that I had dropped off my collection on August 11, 2012, so the date I was proposing was well past the one year mark. We went back and forth via email with it becoming very clear that he had no intentions of giving me my things back and was now saying the consignment was for one year from the date of the completed appraisal (which I had to constantly harangue him to even do) and he would not release the items to me prior to November. This was NOT what he had told me when I took him the collection in August of the previous year. I did not sign anything saying I had to leave him my collection for any period of time, much less a year, whether from the date of appraisal or not. At each turn, Jack would make up "rules" in order to keep from giving me my belongings or accepting responsibility for his poor business practices. The last communication I had with Jack prior to consulting with my attorney was an email where Jack stated that nothing had been sold (contradicting his message in May,) and I could have my things back only after I paid the appraisal fee (which he told me was waived when I put my things on consignment with his shop) and insurance coverage for my items while in his shop (I had asked him about insurance when I set up the consignment was told they covered the insurance while my items were in their shop so there was no need to contact my insurance company about setting up a rider.) Now not only will he not give me my collection, he is holding it for ransom. At this point I consulted with my attorney who wrote a letter to Jack stating he was to release my collection to me immediately and that I was in no way responsible for paying his appraisal fee or insurance coverage; the letter was completely ignored. Three weeks passed after my attorney's letter was delivered to Jack, and I had finally reached my saturation point with dealing with this scam artist. After consultation with my attorney, we decided it would be more cost effective for me to let Jack keep a couple of items to cover his ransom demands than to take him to small claims court, since now I was living out of state and it would have required travel back and forth. I let Jack know he could keep two items but he was to release everything else immediately. I had already left the state and had to make arrangements for a friend pick up the collection. When my friend arrived at the shop, nothing was ready, and my friend was forced to wait a couple of hours for Jack to get it all gathered. I will accept partial responsibility since I did not force him to give me anything in writing regarding his consignment policies. However, at this point, I'm fairly certain even if I had anything in writing, it would have been ignored, or Jack would have made up something about how he had changed his policies. Jack's business practices are unprofessional and unethical. Avoid! read more

Fact: I hired Jack Lima to do an appraisal of a southwester Indian art collection for tax reasons and for resale values. Fact: The collection contained 1159 Items. Fact: He estimated about two weeks to do the work. Fact: He charges $250.00 an hour for his time. Fact: He came to my house and took pictures of each corresponding numbered item and assigned value to them. Fact: He spent between one and two weeks doing this. Fact: About two weeks in to the job he asked for a payment of $11,000 which I paid (a bad Mistake) Fact: Several weeks later I received a bill for almost $20,000 more dollars before he would let me even see the appraisal. MY FEELING: I felt I was being held hostage, I could either pay the money or lose my $11,000 investment paid so far. Fact: I paid an additional $20.000.00 and received the appraisal but could to match up the items with the assigned value because he had not put the corresponding number with the pictures taken. Fact: I called and asked for him to match the number on the bottom of each item with the numbers he had recorded while taking the pictures and he said that would cost additional money. Fact: He spent approximately 60 hours at my home taking pictures and recording information equaling $15.000 dollars @ $250 per hour, Fact: I had no possible way to know why he charged an additional $15.000 for work I did not see him do Fact: I posted a negative review on yelp. Fact: Jack Lima threatened me with legal action if I did not remove the post within 10 days, Fact: I removed the post two days later, Fact: I spoke to an attorney and read the Yelp regulations, and am reposting a review. OPINION: In my opinion this was the worst business transaction I have ever had in my life and the most costly mistake I have ever made. Fact: I would never recommend anyone do business with this man. Opinion: the entire experience was horrible and shady. My father must be turning over in his grave because of his daughter stupidity. REQUEST: Please never make the same stupid mistakes that I did in hiring this man read more

If I could give this place 0 stars I would. Dropped off an item to be fixed and two months later I have yet to hear anything about whether the job is finished or not. No reply to email, no response to several phone calls. Awful customer service. I want my stuff back. read more

I have admired the wonderful work in this company before -- don't miss the marvelous paintings as well as other artifacts. Recently went to buy miniature pottery for a friend and was enormously impressed by the patience and expertise Robin showed me, as I examined innumerable small vases. Generous service all around. read more

I didn't have the great experience that other reviewers had. I was interested in having a necklace repaired (which they advertise on their website), and I called to ask if they could do that. They said yes, so I brought it in, and although the owner seemed fairly unenthusiastic, I left it for repair. They were supposed to get back to me with an estimate. After three weeks, I emailed them to ask when the estimate would be ready (not completed repairs - the estimate), and they said they'd try to get to it within a week or two. After more than six weeks, I was worried they'd lost the necklace, so I went back to the shop and picked it up. Nothing had been done, and they offered no apology or explanation. They clearly were knowledgeable, as other reviewers said, but maybe there's a minimum amount you have to spend to get the great service those reviewers describe.....? I wouldn't go back or refer anyone there. read more

The holiday season is approaching as I write this review, and naturally one of my favorite shops comes to mind - Native American Trading Co. The first time I saw this place I thought it was a museum, but inside I was delighted to discover, not only incredible artwork, but also two of the most warm-hearted people I've ever met. Robin & Jack are the owners and they have an incredible depth of knowledge and are happy to take all the time in the world with you to discuss the range of artwork available at this gallery. They get the pieces directly from the artists, which in turn supports the artists and their families. Pieces range from small Zuni fetishes to larger than life sculptures. Please come check this special place out and show your support for a small, local business that sells incredible, handmade art and artifacts! This gallery isn't just for those with lots of money to spend - there is a range of goods available for every budget - and if you can only afford to window shop it's great to come by here for the monthly First Friday in the Golden Triangle Museum District, which allows you to explore a variety of completely free art gallery openings in the neighborhood complete with wine and appetizers! read more

Avoid this place like the plague. Several years ago, I took an amazing collection of Indian artifacts to the owner for purchase consideration. One month, two months, three months later, "I haven't had time to get to it". I went to retrieve my considerable number of items and the owner offered to buy a couple of books.......wow. Now, years later, I thought I would stop by and take a look. The Saturday opening hours are 11:00-4:30. After waiting until 11:15, I gave up when nobody appeared to open the doors. Upon calling their number, the recorded message said that the mailbox was full. Also, there was no sign posted on the door that said the shop would be closed. Either the owners don't need the business or it is run with a high level of incompetence, arrogance, or both. Go to Prairie Edge in Rapid City if you're looking for great items made by the Oglala Sioux from the Pine Ridge Indian Reservation. This place is a black eye for Denver. Denver-ites deserve better. read more