Friendly, courteous and informative. A family business that works towards long term relationships. read more

What horrible people. My family went in to purchase a watch. They were looking at the case for about ten minutes while the sales people looked at them and thought it was more important to continue their conversation than to offer to help or to even acknowledge they were in the building with a hello or a smile. Just a bunch of stuck up ass holes. Have no idea how they are still in business or why they have sales people if they won't even acknowledge customers. Wound up with a very nice watch from another company. read more

I had my engagement diamond reset and it only lasted a couple months. My fault for waiting 2 more months to get it back to them, but I was not given any credit toward having it fixed again. Their prices are incredibly high, so I recommend you get other repair estimates for comparison. The staff are friendly. They will encourage you buy the jewelry insurance they sell. It might be a good insurance policy, but I don't know how to judge that. read more

I finally have to leave those review. Don't go here. The rudeness. The pretentiousness and just plain not being friendly is at an all time high here. I come in looking for Submariners when im Downtown Cherry Creek. I have NEVER been welcomed with a smile. A "hey how's your day" I get greeted with "what do you want?" How do you run a a business here?? Oh and there prices are the highest in the state. Don't go here go somewhere else to pay less and have a better experience. read more

I worked with Kay to buy my engagement ring. She was so helpful in the decision process and helping me explore all of my options! Going back to get my wedding band and my fiancé's wedding ring. Would 100% recommend! read more

Williams Jewelers - My ring! - Jewelry Near Me - Denver, Colorado

I went in to get my prongs fixed on my diamond ring after an appraiser recommended Williams. Three months later, my main diamond fell out and was lost. When I went in to report the incident the following week, the woman at the front desk was rude and unapologetic - all she said was "bummer" - Don't repair your ring here if you value your diamonds. read more

Make very sure you have a photograph of your stones in your ring with a precise description. I do not recommend that you leave your jewelry overnight with this store. read more

Awful! The commercials are a joke, the William Brothers and daughter Shana are a fraud. I had a wedding ring resized and they completely messed up a great ring, only to expect full payment for release of the ring. Never use! read more

Here is my fiancé's ring after getting her engagement ring resized at williams jeweler. We asked for them to make things right and they blamed this on being platinum. Terrible customer service and obviously don't know what they are doing. read more

Williams Jewelers - Jewelry Near Me - Denver, Colorado

I certainly had to do a lot of work for the amount of money Williams Jewelers charged. One expects a certain level of service that was definitely lacking at the prices charged for the service received. The repair took painfully long, wasn't done properly and had to be returned so it could be completed. The appraisal was inaccurate (I had to correct the language on it). Is it really too much to expect attention to detail? There is far too much competition in this business for me to have to work this hard to give someone MY business. Go elsewhere. read more

I love this place! My now husband went here on a recommendation from a friend and had a wonderful experience! He was very nervous about picking out my engagement ring but Kay and the Williams team helped him design the perfect one! They were up front about prices, listened to what he asked for and didn't try to up-sell him something else, and were wonderful to work with! Since receiving my engagement ring, I bought wedding bands there and was able to custom-order matching bands to match my engagement ring. +Williams has a parking lot in the back of the building which helps with awful Cherry Creek North parking +They perform complimentary ring cleaning and always leave my ring SPARKLING +They have nice displays with a small but lovely selection +Their security guard is really nice and always welcomes you in +They have a Shar Pei puppy who spends a lot of time in the shop +They do custom designs and will create a setting if you have a stone you want to bring in +The staff is really friendly My husband and I had a great experience here and would absolutely recommend Williams over a big-box jewelry store. read more

Williams Jewelers - Two custom wedding bands made to hug my engagement ring. - Jewelry Near Me - Denver, Colorado

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Huge thanks to Carolee and the crew! I lost my wedding ring on December 21st and just received my new one today December 27th. I run a snowboard shop in Steamboat Springs so I know how crazy Christmas is and especially a special order during this time of year. I am blown away by how fast I received my ring and also how helpful and nice she was. Carolee even send me a hand written card. I highly recommend this place. I hope you and the staff have a happy New Years! read more

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Crappy selection. Over priced used Rolex's and recut diamonds. This place is just terrible. I wouldn't spend my money here after knowing how cheap they buy and recut used diamonds. read more

I worked with Kay who was exceptional! She was professional, responsive, and knowledgeable. She listened to what I was looking for and was extremely helpful in getting the perfect engagement ring. I highly recommend Williams Jewelers along with Kay. read more

Williams Jewelers - Jewelry Near Me - Denver, Colorado

Carolee is absolutely incredible when it comes to service! The products here are gorgeous and a great value for the price! I'd highly recommend Williams Jewelers in Cherry Creek read more

This is the only jewelers I will do business with. They are experts, they provide exceptional customer service, and they are incredibly responsive to any concerns along the way. They want you to be happy. We bought my engagement ring and our wedding bands from them and they made the process so enjoyable and inspired our trust and confidence when any unforeseen tweaks were needed along the way. They always delivered on time. All of the staff are exceptional. If you are just getting started go see Carol Lee and let the journey begin the right way! read more

I went to Williams as part of shopping for a new watch. Bruce took over an hour explaining the benefits and details of each kind of watch. He didn't push me one way or another, rather, he gave me the information to make the best decision for me. The watch had to be ordered, but came in per expectation. Since he had the foresight to measure my wrist, he had the right number of links taken out, and I was good-to-go. Pricing looked high initially - so make an offer, everything is negotiable. I negotiated about 8% off the originally quoted price. read more

I had such a lovely experience at Williams Jewelers today (a family run business) and feel the need to share, especially during a time where local businesses are struggling just to stay afloat. I went to Williams Jewelers hoping to get several pieces of jewelry cleaned. I had my wedding ring, but also a large bag of random pieces that I had been given by my grandma who passed away. I had no clue the value of those pieces (or if they were even real vs. costume), but was interested in getting an expert eye to assess the collection before cleaning. I was greeted by Carrie who was very friendly and more than happy to help me (even though clearly I wasn't making a jewelry purchase at the time). I absolutely expected to pay service fee for this (especially since I had so many pieces) and she insisted that there was no charge. Such a nice gesture that really made my day! When the time comes to get a new piece of jewelry (anniversary, milestone birthday, etc) I will definitely be going back to Williams Jewelers for both the amazing customer service and their gorgeous sparkly jewelry that literally had me drooling! read more

Great store. Went in there to buy a watch after extensive online research (they only carry TAG and Rolex, but have a great selection of these brands). Kerry was great. They did not have the watch i wanted, but were able to get it from TAG in 2 days, and even discounted it 5%. Everyone was very friendly and helpful. The watch came in as predicted. They took my payment, filled out the warranty for me and I was set. No sales pitches for extended warranties or financing, just a good upstanding business that if you have the money they will sell you what you want with no pressure. PS-If you're a dog lover say hi to Buster, the Shar-Pei store mascot! read more

We had a less than ideal experience with Williams. I had a family stone that I wanted to use in my fiancé's engagement ring and they didn't take the necessary precaution to ensure inclusions didn't rise to the surface during resizing. They resized the band without taking the center stone out and brought an inclusion to the surface, which diminished the value of the stone. When I asked them, two weeks after dropping off the ring for the resizing, when the ring would be ready, they said they texted my fiancé to let her know the ring was ready. My fiancé never received a text and, had I not called, we probably would not have received the ring when her friends came into town. If you want a jeweler to be honest with you, I'd go to Shane Co. or any other jeweler in town. Williams is just not an honest establishment. read more

Williams Jewelers is amazing and Stephanie is its gold star. We went to probably about 20 jewelers in our attempt to find wedding rings, and none even came close to this place. At Williams, Stephanie took amazing care of us, really listened to what we were looking for, and didn't try to "upsell" us. She explained all of our options in a really clear way, as well as the benefits and drawbacks of all the different kinds of metals. What's more, Stephanie really went the extra mile for us. We were a little late with our shopping, but were (mistakenly) under the impression that we'd get our rings on time. When I found out they would take a few extra days, I was a little disappointed but was resigned to waiting. Stephanie heard the disappointment in my voice, and even when I said it was okay, did everything in her power to make sure we got our rings on time. And we did! In addition to Stephanie, any interaction I had with other members of the staff was also great. I can't fully express how happy I was with this jeweler and how much of a relief it was to come across people who are so honest, so caring, and so welcoming after a string of jewelers who were anything but. Please, do yourself a favor and come straight here. Also note that there is parking out back for use while you are in their store. read more

This is my first negative Yelp, and I'm bummed to put a business down... but I'd like to help people avoid a bad experience. I brought my great grandmother's wedding ring in to have a lose diamond tightened. The girl who helped me said it would be a quick fix, yet it took weeks and a couple unreturned phone calls. That was enough for me to not go back there, but here's what has me writing a negative review: When I was able to pick it up, the girl told me that they'd tightened the lose stone and that the ring would need re-enforcing in 3 months. Okay, it's old, that makes sense. I asked if it was safe to wear it and she said yes. I wore it twice and ended up losing a diamond - total bummer, but again, it's old. Not wanting to go back I yelped and went to Gusterman's where they told me the ring was missing 12(!) prongs that are meant to hold the stones in; EEP! The girl who helped me at Williams was young, and perhaps not the most experienced, but I can't understand why she wouldn't have noticed and told me just how fragile a condition the ring was in. It would have saved me the heartache and money :(. I do hope that my experience was a total fluke and that everyone has great success there! read more

Awful experience. My family had gone to Williams jewelers for decades. I inherited an emerald from a family member. The personnel in the store commented on how unusual and beautiful the natural emerald was. I left it there to be cleaned. I was driving home after I picked it up and could see a crack in the emerald. I took it to another jeweler and they said it was scratched. I went back to Williams and they said the emerald had a flaw. I told them they'd said it was perfect but they denied it. They didn't offer any recourse or even apologize. None of my family will use Willians jewelers again. read more

My fiancé and I have had an amazing experience at Williams designing and purchasing our wedding rings and my engagement ring. Stephanie has helped us through this whole process, and has been so kind and patient with us since the day we met her. She helped us explore all of our options, called to update us on our orders regularly, and never made us feel pressured to make any purchases. We have a friend and jeweler for life with her! We couldn't be more thrilled with our purchases and our experience. read more

Where do I begin writing this review? First of all, I want to thank Bruce, Kay and the entire staff at Williams Jewelers. I met you all for the first time in the video John prepared for my proposal.John told me everything about the process of building my engagement ring. (You guys had your hands full with this one) It is absolutely perfect!! What makes it a true treasure is the energy, excitement and love it has behind it. My ring tells a story before it was even placed on my finger. When people ask where he got it, he proudly says "I designed it with Kay and Bruce at Williams Jewelers" When I met you in person for the first time, I walked in and Kay had her hands wide opened with the biggest smile on her face and was so excited to see that I said "YES" We hugged like we have been friends for years! How unique is that? We are so happy to be apart of the Williams Jewelers family and cannot wait to come in and see you all again!! Below is a link of our proposal video! https://www.youtube.com/watch?v=l5YechTm0M4&sns=fb read more

Williams Jewelers - Absolutely Perfect!! - Jewelry Near Me - Denver, Colorado

Great and easy to work with. I went into an engagement completely blind and knew next to nothing about diamonds or rings. Enter Stephanie - she was a pleasure! She made me feel at ease by cracking jokes and didn't mind if I asked completely basic questions. She never tried to up-sell me, and was very comfortable working with my budget. I will definitely come back! read more

Kay was awesome, she was very patient and accommodating with us to spite the fact that we changed our minds, chose slowly and even moved out of state. Great experience, great people! The ring was perfect, all as advertised and promised! We will certainly be back in the future! read more

Williams Jewelers - Jewelry Near Me - Denver, Colorado

I recently received an absolutely stunning pink tourmaline and diamond ring for my birthday. When I asked my husband where he found this treasure, he proceeded to tell me about the amazing experience he had when he reached out and contacted Williams Jewelers. Initially, my husband, John, did some research by looking up different engagement ring settings on line. The beauty and craftsmanship of the setting he chose lead him to the friendly and incredibly helpful people at this store. He worked with Kay, who spent hours over the phone and via email, to ensure that he ended up with exactly what he wanted. Did I mention that we live in New Jersey? Yes, New Jersey, approx. 1,500 miles away! That was of little importance to Kay, who didn't stop searching until my husband had the setting and the center stone that met his standards of excellence. John received my beautifully crafted ring in the mail, and couldn't wait to give it to me. This is where the story ends, right? Wrong! Even though Kay had done her job (and boy did she do it well), she reached out to John, and asked if she could speak to me, to ensure I was happy with the ring! So, in addition to my beautiful new ring, we also found a new jewelry store with friendly, informative, and helpful people that we know we can trust. Thank you, Kay! read more

I recently was looking for a pendant for my wife's birthday. I worked with Samantha through e-mails to custom order a special design. She made it effortless and made sure that I got exactly the perfect design, made sure to give me status on how it was coming, and even arranged to have it delivered to my office to avoid me having to drive to the store to pick it up. Very satisfied and happy to recommend to anyone looking for that special piece of jewelry read more

My finance and I had an excellent experience purchasing our rings from Williams! Tamara was fun and knowledgeable to work with and always took time for us every time we came in (which was 4-5 times before the final purchase) If we were just rating Tamara, this review would be 5-stars! However, this store has a ways to go when it comes to being a business that caters to both opposite AND same sex couples! Tamara made a point to do everything she could to accommodate but some of their forms and systems are stuck on the 90s. Other than that, highly recommended to go here; just ask for Tamara! read more

Today April 11, presented my 1968 gold date Rolex (working) for a simple cleaning and any needed adjustment..quoted a high price of over $ 1000.00 to complete project...it is now 3 months into the seemingly simple task...numerous inquiries has produced now another month to complete the order...I would hesitate to have any watch repaired, cleaned, or otherwise serviced at Williams as it appears a major problem with their warranty and repair services of Rolex watches, strange as they avoid mentioning this at the time of a quite expensive purchase...AVOID WILLIAMS JEWELERS!!! read more

We used Williams Jewelers for both my engagement ring and our wedding bands and we couldn't be happier with our choice! They were kind and accommodating. After we bought my fiancee's wedding band, they called to let us know that the price of gold had actually dropped and refunded me the price difference! I was amazed at their incredible customer service and beautiful products. I would highly recommend! read more

Good store that taught me about jewelry and the fine art of diamonds. Friendly staff with competitive pricing. They also have a good watchmaker on staff and can do solid repairs on rings. read more

Initially, I was very pleased with the helpful staff. I purchased an engagement ring there. The diamond was valued at 6.2k. The setting brought the ring up to close to 10k. Well, the engagement didn't work out. So, I went back today, the 3rd of October, to return the ring. I expected to lose the value in the setting, of course. But, I was shocked that they valued the actual diamond at 50% of what I purchased it for. Bruce told me that's what he'd pay for the diamond himself. So, either I was mislead about the value of the diamond when I purchased it, or Williams Jewelers marks up their diamonds 100%. Either way, I will never give this store my business again. Very disappointed in their deception. read more

I worked with Kay to get a wedding band made to match my engagement ring and she was great to work with. I had to part with my engagement ring for a little while they made the band but it was worth it and the width matched perfectly. They did a great job and the set looks perfect together! read more

I love Williams Jewelers. They are the kindest and most knowledgable people in the business. They have a great amount of variety and will help to get you whatever you need. They also stand behind their products which shows their amazing customer service. This team works well together. Not to mention the amazing 4 legged team members that are always there to greet you with an amazing "hello". I would highly recommend going into William's Jewelers to check out what they have. read more

I love this store! My husband and I have been "frequent fliers" here since May 2014, when we picked my engagement ring. Kay is the best - funny, courteous and helpful; we selected my wedding band and designed my husband's band with her assistance. The staff never hesitated to make the process easy, even as we had sizing changes and engraving. Highly recommended. read more

Willliams Jewelers is the best in the business when it comes to both quality of the product and customer service. I am always impressed that they remember my husband and I when we walk into the store, 4 years after the purchase of our wedding rings. They also never forget to remind us to come in for our complimentary cleaning of the ring, and to check in to see how the rings are holding up. Their staff is incredible and always make you feel right at home when you walk in. When we purchase jewelry in the future, we will only use Williams. read more

I was in the market for a watch and had been doing quite a bit of research. I was looking at possibly buying a used watch. I stopped in at Williams to try the watch I wanted on and after talking to the sales person, I realized buying a watch at an authorized dealership was the way to go. Not only did I get the watch I wanted, but I felt like the service and product knowledge were top notch at Williams. I highly recommend this place! read more

This store is awesome and so is the staff. We went in with our puppy and they let her play with some of the toys that their dog had at the store. The pricing is a little high, but you pay for quality. I will be making more purchases there in the future. read more