Assisted living in San Diego, California…read more.. My father's cousin is going to be 93 years old in a few months. She's quite independent and is still mentally sharp. However, the body needs some physical help - like taking a bath, cooking meals, doing laundry, etc For piece of mind, my aunt lives at Brookdale. The staff are very nice and check on her to make sure that she remembers daily tasks such as coming to the dining room, taking her medication, and more. She has a private room and bathroom. The big screen TV that my cousin installed is great! She enjoys her puzzle books, letter writing, and chatting with her family. I'm so glad that Aunty is staying at a nice, safe place! It's makes me want to visit her more because there's no foul odors, temperature checks are done upon entry, and aunty's room feels like her old home!

Unlike all of my other reviews, this is the first time I've ever given a 5-star to an place BEFORE…read moreactually experiencing someone move into the facility. I'm writing this as I've visited numerous senior care places both as part of my job and just recently, on behalf of a friend of ours. I love to acknowledge good service and kindness and it was easy as baking a cake. I was impressed with the flexibility of the administrative staff; as our friend needed to cancel an appointment, then he rescheduled twice for a tour. The receptionist, Stacey, went above and beyond the call to find and deliver some delicious food without a reservation. Ashley was both direct yet gentle when doing a health assessment, and the chef also was most accommodating. Last, not least, both Marisa and Audrey S. were the icing on the cake as they made us feel welcome and look forward to coming back!

Sydney at Time to Move Care Placement was recommended by neighbors at nextdoor. I called her on a…read moreSaturday morning, a little panic in my voice, hoping to find an assisted living facility for my MIL before Monday. She returned my call immediately and from the outset demonstrated a level of dedication and enthusiasm that made our experience exceptional. She listened attentively to our concerns and needs, providing insightful recommendations tailored to our situation. Sydney's proactive communication and transparency throughout the process instilled confidence in the decisions we were making. We are immensely grateful for her guidance and would highly recommend her services to anyone seeking a compassionate and knowledgeable care placement specialist.

A true professional with years of experience. If you are searching for eldercare advise and…read moreplacement Time to Move is an excellent source. Thank you for all your help and guidance.

Where do I begin to describe the best experience possible transitioning my very independent 89 year…read moreold mom (in-law) to assisted living. First, a huge shout out to Cody, Marketing Sales Coordinator, a very special and compassionate young man, that treated us with respect, professionalism and especially support. Secondly, Ileen, Executive Nursing Coordinator, that assessed mom, educated us, and reassured our family and mom's decision for assisted living care. Third, Vonda, CEO, administrator, facilitated a smooth transition, was very professional and very informative. She is truly perfect for her role. Mom's room is lovely and the grounds are well maintained. She believes the food is delicious and the staff helpful, kind and competent. Thank you is not quite adequate, grateful is understated because knowing our precious mom is well cared for means the world to us.

My 80 something Mom has been living at Canyon Villas for over a year now. She rents a 1 bedroom…read more(independent living) apartment. It took a while for her to adjust to moving from her home to an apartment and I'm happy to say that she's really enjoying the amenities, activities and all the friends she's made there. The food selections are top quality and varied and delicious. The staff are very helpful, caring and kind; the majority of the staff are long timers and are very dedicated. Recently she invited us to their Primavera Dinner celebration. I'm sharing some pictures of the event. The food served at this event was excellent.

Such a beautiful & peaceful community with so many activities to do. Shannel the events coordinator…read moreis absolutely amazing and so her assistant Ann.

Retirees and those of us just looking for a laidback place to chill.. Read on. We have only been…read morehere a short time. So far, this is a complete 180° from our previous place. It's quiet- it's clean, well maintained. Resort level landscaping. We enjoy walking this oasis and because it's 55+ there are benches you can stop and take a break if needed. Maybe you like to zip around this place like your pants are on fire ? You can do that too! I'll watch you zing by from my stop by the Bocci Ball, Horseshoes, Putting holes, and BBQs. Don't forget the 60' pool to swim and cabanas! This is an INDEPENDENT village (not a skilled care facility) with so many amenities! Salt water HEATED pool ? Check. Hot tubs always set on the right temp? Check. Movies? Art classes? Zumba? Water aerobics? Check. Check. Check. Check. Do you like holiday gatherings? Yep! Those too are included. So do as much, or as little interacting to your choosing. Randee (leasing) and Shanelle (activities director) and David (maintenance manager) are so welcoming and really take care of you. They work hard to make your new home a place you will want to stay. After all that said, we are on the young side of the 55+ age. We are realistic- and no place is absolutely perfect, but our little roomy casita is home; Not just a stop along the way. We looked for close to a year, almost bought a house twice, and explored ample beach communities, inland areas and desert towns. Casa Aldea is close to everything we wanted. And a 10-15 minute drive to LaJolla Cove ?? Sunset Cliffs, Mission Beach?? Sea World, Belmont Park, Fiesta Island?? Torrey Pines, Scripps Aquarium, The Gliderport? How about medical care? UCSD campus, offices and hospitals. One of the best places in San Diego ! It's hidden gem.

The care our relative got was excellent. Very warm and caring nursing team. They accommodated his…read moredietary needs, meals on time, facilities clean. We used their services for one year.

Our father's last few months and holidays were filled with attention, care and love. My sister and…read moreI realized that our 96 year old father would need senior, residential care last August. We discovered The Gardens By The Sea, toured and soon moved our father into a comfortable room. It was an adjustment for him, but he was well cared for, still welcomed many visiting friends and family, enjoyed the weekly entertainment groups, the delicious food as well as the Turner Classic Movie channel on their cable. Elsa and staff were friendly, detailed and professional. Owner, David Cooper, was often present to say "Hello" and ask if all was good. We definitely made a wise decision for the benefit of everyone in our family. Thanks to everyone at The Gardens by the Sea! J&J

I can't say enough positive things about the kindness and attentiveness of the staff. Facility is…read moreclean and inviting and the food smells delicious during dining hours. Lots of onsite amenities including 24 hr nursing care, rehab facilities and the fun stuff like a movie theater, heated pool, and game room. Units are clean, modern and give an open feeling. I

I toured the property for my Grandmother, and the customer service is so phony and condescending…read more James acts like a diva and the nurse Kathy is unfriendly. The parking is just horrible, and there is absolutely no curb appeal whatsoever.

Office experience, the gym, pool, movie theater, library, staff is very helpful and very nice…read moreremembered my name, services are great. No other building in La Jolla like the Pacific Regent. Thank you, Magnolia & John Veblen

After working here for 6 months, the management team became verbally abusive, ignored labor law…read moreviolations, ignored EO violation, abused power and targeted employees for termination that had showed any comments or spoke up against the the above matters. Favored family and friend employees and temp hires above permeant staff, to the point where temp hires and family employees were not reprimanded for tardiness, unexcused absences, physical/verbal altercations of profanity, breaking dishes and throwing trays in front of patrons and residents. Many residents have made complaints, but the management team continues to place blame elsewhere, stating "That's not happening here". Do not work here, worst mangers I've ever worked for.

My father lived here until his passing, about 3 years, and while i went to visit him I was amazed…read moreat how terrible the conditions were, the carpet in the hallways was stained and smell of urine was lasting in the halls. I mentioned it to the staff there but they have yet to clean the carpets, I was also surprised by nursing staff at the facility, some people are not cut out to helping the elderly, they need to have patience, and treat the people that live there with some time of respect. I would not recommend this place. I also called to speak with the manager about the experience, but neither EJ Lewis, nor Andre still have time to contact me. I left my email and phone number for follow up. About some of the issues I mentioned, but recently attempted to have my lawyer call them about some of the concerns, again doesn't appear that anyone wants to talk to me about it. So I just decided to start leaving this review online in several different places. Maybe someone in upper management will return my calls.

My dad first moved into Novellus in April of 2022 when it was still Brookdale, and was a resident…read moreuntil June of 2025 when he passed... The entire length of his stay, the nurses and staff always took really good care of him, and made his last few years as comfortable as possible, even when they were short staffed... When dad first moved in, everything was top notch... but after about 18 months, I started to notice that things were going down hill... The staff, who were always amazing, were way under staffed, and Emily, the gal who was in charge of everything, was really doing a number on the place... None of the staff were happy, and when many of them moved on to work at other facilities, it was a huge loss to Novellus.... I was at the point where I was looking for a new place for pops... Luckily, Emily was let go several months ago, and replaced by EJ ... Since then, EJ , Shayla and Elizabeth have really turned the place around, and into the place that my dad moved into in the first place!!! My dad had a rough last 4 months, but the love and care from all of the nurses like Michelle, Sylvia, Perla, Elka, Minerva, Antonia, Sam, Cristina and several others, really made a difference, as they all had a way of getting my pops to smile!!! I was there every night to see my dad, and I got to know all of the staff well... The ones that have been there for a while, combined with the ones that were recently hired with the new management, are all amazing!!! And while there was a decline for a minute, I would highly recommend Novellus for your loved one!