My company uses this place to for all of our office furnishings. So.....with that said, I have a…read morechair that had started to break. My company would not replace it, instead, asked that I look for a used one. Well, that will never work! I contacted Jacobs and asked him about repairs. They informed to turn the chair over and read them the serial number. Now what company actually keeps serial numbers, that is usually for the consumer to keep track of. So I read off the number and bingo, guess what? The chair was still under warranty after 10 long hard years of service. Now this is no ordinary chair, this is a high back luxury office char with more reclining options than my vehicle has. I drove the chair to Jacobs and dropped it off. About a week later I get a call from Jacobs. They informed me the chair was not fixed. When I arrived to pick it up, not only did they fix the problem, they basically rebuilt the entire chairs. Cheers to Jacobs for a job well done !!!!!!

I went to the Staples in Vacaville yesterday to have a passport photo taken. Unfortunately, I was…read moretold they didn't have any USB drives available and that there was no way for me to get a digital copy. The cashier suggested that I take a photo of the printed passport photo and upload that to the passport website, but unfortunately, that didn't work. Today, I stopped by the Staples in Auburn and was greeted by Wesley. I explained what had happened in Vacaville, and he immediately let me know that I had been given incorrect information. Wesley went above and beyond--he took the time to call the Vacaville store, arrange a refund for me, and make sure I received the proper digital passport photo I needed. The level of customer service Wesley provided is rare these days. He was knowledgeable, patient, and genuinely interested in making sure the problem was resolved. What had been a frustrating experience turned into a great one because of him. Wesley truly saved the day. Staples is lucky to have him. Thank you, Wesley!

I was in there to buy back to school supplies and saw Staples lined index cards. Cost $.85 for…read more100. Next to it is a pack of five individually wrapped 100 packs of lined index cards Cost $4.99. Let's do the math folks $.85 times 5 =$4.25. Why would I pay you $4.99 if I buy them individually it's only $4.25. I mentioned it to the representative as I was paying for my items and his response was oh well wow... Wow, sorry I don't make the pricing around here. What I was expecting was something more like, let me notify my manager, and we can get that fixed. But I guess you'll get what you pay for with respect to employees as well. Watch out people Staples is inter ripping you off.

Our technician Matthew single handedly saved our firm from disaster! While traveling from out of…read morestate for a trial, our firm ordered a C554(e) printer from Milkman Toner Company in the Sacramento area. From day one the printer had issues; from receiving a signal to print wirelessly, not scanning/printing documents in a collated manner, not being able to three hole punch or staple, disappearing features, locking us out from basic features and not even being able to scan to an external drive, Matthew knew exactly what to do. Over the course of two days we had 4 other technicians come out to troubleshoot our errors and either leave stumped or with a quick fix* - After he had only spent a half hour alone with our C554(e) printer, was he able to not only identify the issue (initial permissions had not been enabled before the printer shipped/was set up) but fix it and walk our team through the problems and provide solutions. If you have the option to ask for Matthew as your technical, I would strongly suggest you do! Thank you Matthew.

From the owner: Milk Man Company is your one stop, convenient, hometown type of printer leasing, rental company,…read moreservicing Sacramento, the Bay Area and California.

I have been a Happy Customer for more than a few decades.! I've shopped at all their stores over…read morethe years. Personal help, and always a smile. More knowledgeable than the big box store staff as well.l.! PLUS the money I spend STAYS in my town.! Reminds me it's time for printer paper, and Ink for my Canon printer.

Stuart help me pick out a desk. I was able to buy one off the floor for a 30% discount. I…read moreappreciated that because I didn't have to put it together. Friendly service quality product and good price what more can you ask? I bought a desk and a bookshelf. I'm going back to get an office chair. They had a good selection

Extremely courteous, professional, helpful and knowledgeable. Went above and beyond anything I…read morecould've asked for and helped me find exactly the replacement for my chair I was looking for. Next time I need a bigger purchase I'm definitely coming here. I'll be recommending my family and co-workers go here as well.

we bought office furniture from the roseville store for our home. they were great to work with…read more good prices. i ran into an issue and they went out of the way to resolve it. highly recommend them.

What an absolute joke, customers waiting in long lines while one guy is at the front juggling…read moreAmazon returns and customers. While people are stocking the shelves around the store ignoring all the customers.

Not the first time going to the Grass Valley STAPLES store. Unless you look like a professional,…read morethe associate at the register will probably ignore you until it's your turn. The total lack of personal at this store is the result of poor management! I have gone the at different times on different days only to be treated poorly. Maybe it's time to replace the managers at this store? I would leave a no star review but you have to give at least one!

Stopped in to grab a desk as I am working from home and just moved to the area. Was told there were…read moreno sales people and that I could still look around in the showroom. Found a desk I liked and asked to buy it. They told me they couldn't sell it without a salesperson but I could leave my number and someone would call me around noon. 3 days later and still no help. I guess they don't need the sales. Ended up buying a desk at Big Lots. Phhhh

My experience at Affordable Office Furniture was absolutely outstanding. Stuart and his staff went…read moreout of their way to assist me in selecting a chair. He was even kind enough to loan me a chair until the one I selected arrived. My new chair was delivered at a time I selected and the loaner chair was picked up then. I know where I will be going for excellent quality office furniture at affordable prices from now on.

Amazing. Dropped off non functioning printer at 10:20am. Picked up functioning printer at 12:45…read more Would give 100 stars if I could. Thank you so much!

Great service. Got my sublimation printer to work perfectly and turn around was great as well.read more