We usually go to another scrapyard, but at the start of a long holiday weekend, the other place was…read moreclosed, so we ended up here doing our large yearly scrap run. The location may seem sketchy, but it's just little old Haverhill... nothing to fear here. Honestly. They gave fair, comparable prices to others around the area and they finished our load quickly. The only thing I would say negative is that there was quite a bit of foul language coming from the warehouse, and my son was in the car. I rolled up the window and he couldn't hear it anymore, and honestly foul language is fine with me... My son was little enough that he didn't really get it anyway, but still. I would definitely recommend otherwise. Leave the kids at home though.

Went in to buy some steel today. The prices were reasonable but they only have certain sizes of…read moresteel. For example they don't carry 1 3/4" tubing. You need to choose between 1 1/2 or 2" tubing. Service was friendly and helpful. I'll likely be going back next time I need more steel. Another downside is that they only accept cash or check! No credit cards... so be prepared if you visit!

The only part of my kitchen reno that was a dream experience. Superior customer service from…read moreRebecca; a true talent and kind professional who has spoiled me for the elevated level of customer service she provides. Selection is amazing, enormous, and easy to navigate. Just a first class, top tier company in every way. Dave at the front desk sets the tone for a superior experience beyond the welcome. Tip: Ask for Rebecca-you deserve the best they have in ALL things! Happy hunting!

I worked with Dave, who was incredibly helpful, professional, and personable throughout the entire…read moreprocess. He went above and beyond from a customer service perspective and offered thoughtful, expert opinions on stone options for my kitchen. I really appreciated his guidance and knowledge.

A great neighborhood store with one or a few of everything out there. I have purchased plants,…read morelandscaping stuff, a lawnmower, and a few odds and ends there. The folks who work here are helpful and friendly!

I purchased on 3/15/12 and then returned on 3/20/12 an item at this store with my debit card. I am…read moreSTILL waiting for the money to be returned to my account. I have called this place several times and keep getting a run-around. In several of these calls my credit union was blamed, I was even told "I don't know why your credit union can't find it", my response was they couldn't find something that was never sent! The last time I called the man hung up on me and said he'd have the manager call me tomorrow, I'm still waiting and that was 2 days ago. I WILL NEVER do business here again and I hope this review prevents someone else from having this same problem! They didn't wait to receive my money, but they're making me wait to get MY money back!

Awesome family and family business. So refreshing and personal unlike those big Orange companies…read more Dana and his team are attentive and caring and they want to make your home project the very best. Thank you GBS!

My husband and I purchased our first home together in February and decided we wanted to redo the…read morepatio. The entire Georgetown Building Supply team went above and beyond with making sure our dreams came true. Donna put up with my constant indecisiveness with a smile and gave great design advice when I was clueless. Everything we needed we had right on time. I will definitely be recommending GBS to everyone in the area!

Horrible people skills! Lost my business! I went in on Saturday, it was like I was bothering them…read more No customer service whatsoever. Then going out back to get my products... the gentleman didn't even want to be bothered coming over to get the slip to help us! Place is a joke GO TO EAST COAST LUMBER!

I went in there to order a lLarsen storm door for my home. Where its a special size I was told…read morethat there would be an extra charge or if I wanted to wait until another person ordered a Larson door also He would call me when someone did. Its been 4 months and never heard from then............thanks losers.......went someplace else!

Left two phone messages and an online request for quote. No response back…read more $1500 sale, maybe I'm small fish.

My new Douglas Fir dining room floor is gorgeous. I can find materials here that aren't available…read morein the big box stores or anywhere else. I'll be doing business here for all my ongoing projects.

Wow, what a pleasure to work with. Fantastic work, honest, friendly. Showed up when scheduled and…read moreworked until it was finished, even worked through the rain! Posted a picture of our fence (bottom wasn't finished yet), loved the way he tapered it down To the water.

Tim and Company are always on their game. Excellent Service and they are the go to Fence Company…read morefor me!! Thank you Tim for another great job! Tom Merrill Haverhill Mass

After completing a rental through the website, I received a call informing me that there was…read moreactually a waiting list. I then called to rent a different tool that met my needs, and the transaction went through successfully. Later, I called again to confirm the exact delivery time, only to be told--again--that there was a waiting list. I explained that this was very upsetting, especially since I had spoken with someone by phone and was assured that my reservation was confirmed. In response, the person on the line told me to "watch your language"--even though I had not used inappropriate language, just expressed frustration. I genuinely cannot recall being treated with such disrespect by a reputable company. To make matters worse, I've already been charged, despite being told there's a waiting list. This is unacceptable.

Shout out to Kelly Thomas Operations Supervisor. She is the nicest most knowledgeable person there…read more My husband had issues trying to rent a hydraulic liftgate trailer. Each time he called he was assured the correct trailer would be ready for him. Sadly, each time he thought that he was all set he would find out that the wrong trailer type was reserved for him. They would reserve a tilt deck trailer rather than the hydraulic liftgate that lowers level to the ground for moving heavy large items. He somehow (thank goodness) found Kelly of the Haverhill, MA location who was not only able to get the correct trailer but took extra time confirming that it was in fact the correct one and she apologized for everything he went through. He did have to go to the Braintree location which was a far drive but at least he had the correct trailer. Kelly is A++++ Justina at the Braintree location was very nice and so helpful when he picked it up. He was able to return it to the Haverhill location which was much closer for him.