I underwent cryotherapy body contouring at Healing Waters in January 2026 and developed a large…read morecircular area of hyperpigmentation on my abdomen following treatment. Initially, I was told the discoloration was normal bruising and was advised to use a bruise cream. I was also told it would likely resolve within a few weeks. However, the mark remains visible five months later. What has been most disappointing is not simply that a complication occurred, as I understand every cosmetic procedure carries risks. My concern is that there was no meaningful discussion beforehand about the possibility of post-inflammatory hyperpigmentation (PIH), and when the discoloration persisted, I was not provided with a clear treatment plan, timeline, refund, or other corrective action. I reached out multiple times, provided photographs, and expressed concern about the persistence of the pigmentation. While I received reassurance that the area was healing, I was not given specific recommendations beyond continued observation. The discoloration has improved somewhat but remains noticeable. Had I been fully informed that a visible mark could persist for five months or longer, I would have weighed my decision differently. I hope that by January (a year later) my scar will resolve. I additionally had paid for 6 colonics upfront but have been hesitant about returning. They have not reached out or followed up with me whatsoever. It's a loss and I feel insecure about this. I encourage prospective clients to ask detailed questions about the risks of pigmentation changes, expected recovery timelines, and what support is available if complications occur.

I enjoy having a quick colon cleanse, ridding of waste and bloating. The room is clean, they…read moreexplain how to utilize the toilet bed and when to release, and they play nature sounds if you'd like it during your session. Prices are fair especially if you catch a monthly special.

Try the Sand table that is heated.. It's like a human litter box but with a massage…read more I do absolutely recommend the box If you have arthritis and other joint pains.

Excellent nails from SUNY & Ryan!! They only take appointments and they are the best in the area. I…read morehighly recommend them!!

I have been a patient of this practice for years and it seems like in the past couple of years the…read moreexperience has been on the decline. Initially the frustration came from the long waiting times at appointments. If you are more than 15 minutes late you must reschedule but if you were on time, I have experienced wait times of over 45 minutes before even being called back and an additional 45 minutes to an hour in the waiting room. This has improved but now you must wait extremely long times for lab results, making me think the labs are not going out daily. I had blood drawn on Monday and didn't receive results until Friday for results that other offices provide same day or next day. I have blood that was drawn on Wednesday and Wednesday has come again and still no results, so if it is an urgent matter this would not be the practice to visit. I do enjoy the care I receive from the providers, they are easy to speak with and knowledgeable in their fields. It's just some categories where the practice is missing the mark.

Was there once for an appointment. The staff was rude and condescending. I left without seeing the…read moredoctor. Never went back. I see nothing has changed.

I got a facial with Ella and it was genuinely the best facial of my life!! The products are such…read morehigh quality and the environment was so relaxing. I'll definitely be coming back and will be recommending to all my friends!

Amazing people and fantastic job on me and my wife's nails! Walk right in and they sat us a chair…read moreand with to work on some every sore feet!

All I can say is WOW! I arrived and was feeling awful due to being dehydrated but after I got a bag…read moreof saline with B12 added to it I feel like I could go back and referee all evening at the lacrosse tournament again. Being able to get that done in just under an hour really made my day turn around from crappy to a great day. The staff there was extremely helpful and knowledgeable and I'll be using them again in the future.

The staff are friendly and professional. Top notch customer service. The nurse is excellent at…read moresetting up the IV. I didn't feel it at all. And the room is cozy and relaxing. They even offer you a blanket.

I cannot speak highly enough of this establishment and the team of Healthcare professionals who…read morework here. Everyone from the clerks up front, the PCTs, the RNs, and NPs have been EXCEPTIONAL. Emily especially has made my dermatology journey a great one. She is super sweet, knowledgeable, and always replies (during business hours) to the random emails I send at 2am (which is truly a blessing because I work night shift and I'm currently working out of town). If she doesn't immediately know the answer to a question I've asked, she finds out and let's me know something ASAP. Seriously, this girl deserves a raise. I don't know what you pay her, but it can't possibly be enough. She is an angel. Jamie the NP is also amazing. She is quick and to the point, but also manages to be very thorough and listen to her patients' concerns.

I was able to schedule my daughter an appointment in about a month. The staff was friendly. The PA…read moreJamie was knowledgeable. She explained the diagnosis to my daughter and I. She gave us a clear treatment plan. I was highly satisfied with this practice.

St. Vincent's has an extensive network of highly rated doctors. This was my first time in building…read more3 and things were easy to find as long as I read the signage along the way. Check in was different because you utilized kiosks in this building that gave you a suite number upon completion. You then went through a door that led you to a long hallway of booths/office stations with suite numbers. Find yours, check in again with the individual at your designated suite and await being called for your appointment. I will say that the person I came in contact with to check in at my suite was lackluster. Could have been having a long day. Working with the public can be a drag. Not rude... just had no personality. Although it took a while to be seen - my physician was thorough, knowledgeable and willing to address any questions or concerns I may have had at the time. Pre pay for your parking garage ticket to get out faster on the floor before the main exit.

My pcp has faxed a referral 3 times to the Southview location at the old Medical Center East…read morelocation! I have called 4 or 5 times trying to get an appointment with an endocrinologist! Supposedly 3 at this location. All I ever get is a recorded phone message !!! Never in my life have I been so disgusted with doctors offices or maybe their receptionist or secretaries... who knows?? Guess I'll try a different hospital

I get my Botox here and the MD here is beyond hilarious. I loved the guy -he made me laugh almost…read morethe entire time. I suspect he does that to distract you as he pricks you because I barely felt anything and usually I'm a big baby. But the most important thing is he KNOWS exactly where he's pricking. You and my Botox was done to perfection. I thought I had already reviewed this place but I've been getting Botox the last 20 years or so, and his was almost painless, but more importantly is he did it properly ( I had it done a couple times at a dentist ( that I won't name) until I once I looked like I had a stroke (for three months) because they did it wrong -so I advise you to use it a medical doctor not a dentist ! Everybody that works here is so nice. . The pricing is a little confusing. They have different " tox clubs " I didn't fully understand. I just usually go and get what I need.. The prices are fair and competitive for Birmingham and I won't be going anywhere else after finding this place, because I enjoyed it. It was relatively painless and I really like the people that work here.

I booked a Groupon for one syringe of filler and 60 units of Dysport and drove 45 minutes, taking…read moretime off work to make the appointment. Once I arrived, we discussed treatment options. There were some nuances about using filler in the cheeks, which I completely understood and was flexible about. I was happy to proceed with areas the provider was comfortable treating such as the lips. However after this discussion, a different person came in and informed me that my Groupon was not valid for another two months. This was never communicated ahead of time, despite them having access to my chart and booking details. This could have easily been addressed before confirming my appointment and would have saved me time and frustration. What made this even more frustrating is that they had already redeemed my Groupon voucher. When I asked for the appointment to be canceled after learning the voucher was not valid, I was told I would need to take it up with Groupon rather than the office resolving it directly. Additionally, I've consistently felt a lack of professionalism during my visits and it unfortunately seems tied to the fact that I booked through Groupon. Every patient deserves the same level of respect and care, regardless of how services are paid for. I do not recommend this med spa. There are many other professional and reputable options in Birmingham, and I would strongly suggest choosing one of those instead.