This is a traditional Chinese herb medicines store . It is very organized, clean and located in a…read morequiet street of the city . The owner and lady are very knowledgeable and would give you recommendations about your problems . She may advise you to seek further medical treatment instead of just sell you the product on the shelf . There are posters for some Chinese medicines doctors and tea tasting events on display . Interesting shop

Owner was very patient and knowledgeable about the herbs. She gave very helpful advices. The…read moreproducts were high quality. We worry about fake products. The store was very clean and neat. Definitely will go back when I'm in the Bay Area. This place came highly recommended from a relative who shops there and she is very picky!

I am a long-time customer, but I can no longer recommend this store. Not only are the markups…read moreexcessive (nearly 50% higher than other local shops on standard medications), but the physical quality of the herbs is unacceptable. My recent purchases contained stale herbs with visible mold. Selling compromised medicinal products is a safety hazard. Save your money and go elsewhere for fresh supplies.

So far just rating by its expensive price. I got these two pieces of poria cocos for $2.20 and the…read moreowner told me $21.99 for a pound which is way expensive compare with other stores. I ended up just purchase something as return the favor for the owner gave me a mask to enter the store (She is super scared on whom without a mask on and even use a plank to block the door incase some customers just enter without a mask on)

I made initial consultation appointments for two family members, both in their 60s, and paid $300…read moreto $400 each upfront. As part of the intake process we were instructed to complete fasting bloodwork at Quest Diagnostics before the consultations. The first attempt failed because Quest had no order on file from the doctor's office. After a lengthy phone call with the front desk, we located the Quest fax number ourselves and provided it to the office to make the process easier. We were told the order would be sent within 10 minutes. An hour later, with both patients still fasted and developing headaches, nothing had arrived. They had to leave without completing the bloodwork. The office offered a $100 discount and a second attempt. We accepted and gave them another chance. The second appointment was 30 minutes away in downtown San Jose. Both patients fasted again, made the drive, and were told by Quest that once again there was no order on file. Two failed attempts. Multiple hours on the phone. Two elderly fasting patients made to drive 30 minutes each way twice for nothing. The administrative failures here are significant and preventable. A medical office charging several hundred dollars per consultation should be able to reliably coordinate basic bloodwork orders. I cannot recommend this practice based on our experience.

This place changed my life, just set up an appointment and go see them. These people care about…read moreyour well-being. Not one time have I thought twice when I paid them. Best money I've ever spent. Thank you Dr. Bob and your staff for your amazing care.

This is our go-to Chinese herbal medicine place. We come mostly for raw ingredients or to fill…read moreprescriptions. The boss was friendly and knowledgeable. We consider his general advices the reason for the rating. There appears to be Chinese doctors on-site. We have never use that services. They also sell pre-packaged standard prescriptions for various common ailments. We tried only the ones for new mothers.

I was admittedly nervous about procuring TCM outside of Hong Kong, but after stopping by here I'm a…read morelot more comfortable with sourcing them in the South Bay. From the pristine state of the shop to the warm hospitality I received from the moment I entered, this place is definitely a shop I'll be returning to often. The staff are remarkably friendly and genuinely helpful, playing a huge role in making the experience smooth as silk. I came in with a prescription from abroad and with their help we managed to figure out a dosage to start me off with. I do appreciate that they gave me a small supply to trial things (just to see if it works) rather than trying to sell me up on a larger batch. Staff were focused on what I needed and thoroughly explained things rather than trying to make a quick buck; we discussed symptoms to verify medication appropriateness, double checked on whether the pricing made sense for my prescription dosage, and even reminded me to drink hot water for my headaches. It also helps that they know both Mandarin and Cantonese to boot, so between all these factors I certainly feel like I can trust them to know their stuff and treat folks with respect. Even on the financial front, a week's supply of medication for $40 is competitive with prices back in Hong Kong, so pretty much everything seems top notch. We'll see whether the dosage is about right, but Willie promptly gave his card to me just in case I had questions or if anything didn't make sense. Their customer service is worth praising and I plan on being a regular here.

My wife and I met Usha at a fair in Hayes valley and bought the saffron facial serum. I loved it…read moreand later ordered one more online. The tracking took a day or so long to get and they were very generous to compensate with an extra facial serum for the delay; which was really kind and the serum is very nice. The products last a long time as well and I'd recommend!

I had such a wonderful experience with Dr. Usha. She took her time to really listen and understand…read moreeverything that was going on -- not just the symptoms, but my lifestyle, stress, and daily habits. After our session, she sent me a very detailed list of personalized recommendations -- from small lifestyle changes to stress management practices and Ayurvedic herbs. Everything felt thoughtful, realistic, and truly tailored to me. I also really appreciated how caring and present she was throughout our conversation. It didn't feel rushed at all; she created a space where I felt seen and supported. If you're looking for an Ayurvedic practitioner who combines deep knowledge with genuine compassion, I highly recommend Dr. Usha .

I'm desperate to treat loss voice due to severe coughing which western medicine didn't do much…read more Initially just plan to buy over the counter Chinese medication. They told me I can see the doctor for only $10 if taking the herbs from them. However, I was shocked for over one hundred bill for 8 days portion. Be aware the women is not nice to someone who prefer paying card ( including HSA money).

Located inside Cupertino Village (next to the jerky store which is next to the Jade Tea Garden),…read moreparking can be hit or miss as this plaza has a lot of popular destinations. Essentially cash only and no returns. Very limited English so communication maybe hard if you don't speak Chinese. Not really friendly but the get-stuff-done-and-go type of place and not a place to learn about traditional medicine if you want to start exploring. Had most of the essentials I was looking for that Lion Market and 99 Ranch didn't have so can't complain too much. Anytime I have a lingering cough, I turn to Chinese medicine now. I once had a cough for 6 months and Western medicine wasn't helping and caused my urine to have a chemical smell. I use a combination of products: Sanshedan Chuanbeiye Herbal Extract Fritillary Bulb Extract Wuyang Brand 浓缩三蛇胆川贝液 - ($4.95) for cough, resolve phlegm, clear heat, and detoxify Nin Jiom Pei Pa Koa Herbal Dietary Supplement with Honey and Loquat 京都念慈菴 蜜煉川貝枇杷膏 - ($9.95) for cough and sore throat Luo Han Guo Granules 罗汉果冲剂 - Monk fruit tea for cough or sore throat. Also high in vitamin C, protein and has 18 basic amino acids. Due to its antioxidant and anti-inflammatory properties, Luo Han Guo extract has been used to blend with other herbal extracts to enhance the immune system Juhong Tan Ke Ke Li 香雪 橘红咳痰颗粒 - ($8.95) for cough and colds Wang Lao Ji Lozenge Cough Herbal Candy 王老吉润喉糖 - ($3.75) cough drops to soothe the throat Some other helpful items: Po Chai Pills / Bao Ji Wan 李衆勝堂 保濟丸 - used as a remedy for the relief of indigestion, heartburn, vomiting, diarrhea, and bloating. Also used as a hangover prevention remedy. Cheezheng Pain Relieving Plaster ($23.95) - For temporary relief of minor pains associated with athletic injuries, arthritis, bruises & sprains, backache, muscular fatigues, stiff necks & shoulders

I won't be coming back. My first time experience was frustrating and unprofessional…read more Came here for a consult with the doctor, which was $15 cash, but the herbs they gave me for just one week cost $130. That's a total of $145 for the first visit, which is about $20 a day. Other places I've been to charge around $30 for five days or at most $70 a week, so this pricing feels unreasonable and not sustainable. I asked the woman at the counter (wearing glasses with strings attached) about the cost, and she brushed it off, saying, "Well, the consult fee is $15, we have to make a living somehow." When we asked her for instructions on how to prepare and take the herbs, she was impatient and dismissive. I asked how many times a day to drink the medicine, and she said "two" while pointing at a paper on the counter, telling me to "just take a picture and follow the instructions." But when I looked at the paper, it didn't include that information. I told her this, and instead of clarifying, she replied in an annoyed tone, "Well, I just told you, no?" I then had to ask her other info that were missing such as how much water to use, or whether to take them before or after meals. Between the high cost, lack of clear guidance, and poor attitude, I felt like I was scammed and left very disappointed. 我不会再来了。第一次来这里的体验既让人沮丧，又感觉很不专业。 我来这里看中医，医生的咨询费是15美元现金，但他们给我的一周药材就要130美元，加起来第一次就花了145美元，平均一天差不多20美元。其他我去过的地方，五天大概只要30美元，最贵一周也就70美元，所以这里的价格真的非常不合理，也根本不可能长期负担。 我问了前台一位戴着挂绳眼镜的女士为什么这么贵，她只轻描淡写地说："咨询费是15美元嘛，我们也得生活啊。"完全没有任何解释。 我们问她药怎么煎、怎么喝，她的态度非常不耐烦。我问一天要喝几次，她说"两次"，然后指着柜台上的一张纸，说"拍照照着这个做就行"。但我看了那张纸，根本没有写这些信息。我告诉她说明不完整，她却不耐烦地说："我不是刚跟你说了吗？"之后我还得一个个追问，比如需要放多少水，饭前还是饭后喝，她才勉强回答。 价格高得离谱，说明不清楚，态度又不好，让人觉得被坑了，真的非常失望。

A younger lady who spoke great English helped me out big time with my insomnia. She asked a few…read moresmart questions to narrow it down from four different products and picked the perfect one for me. Super appreciative of her taking the time--she really knew her stuff!

Dr Izadi is always knowledgeable about the latest skin enhancing techniques and does such a good…read morejob administering them. She is not only great at what she does, she really cares that her clients get the best possible results and are satisfied. So glad to be one of her clients!

Dr. Izadi is super sweet and highly skilled! She was was awesome in helping to treat my scars…read more She's super honest and always looking out for her patients, and scheduling is super easy. Pricing is also very fair. I highly recommend Dr. Izadi for any natural skin treatments.