We've been very happy with our household water system and drinking water tank. Customer service is…read morefantastic- they remind me when it's time to change filters which is a huge help, but if they come out and the water is still testing well, they give me the option of changing them now or rescheduling, instead of just automatically performing the service and charging me earlier than necessary. The reps who have been out have all been very courteous and respectful of our home, more so than I feel is necessary for us but it's appreciated. We'd highly recommend!

We have been working with Scott and SoCal Water Systems for a number years. This was the third…read morecomplete system we have purchased from him for multiple residences. The quality of the work has been excellent and after sales service has been is always as expected. The most recent purchase is pictured below.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

Exactly as advertised and promised. Mike came to the house, gave me a brief water education and…read moreexplained how their system worked. Picked a date and they came out and installed it. Immediate impact and improvement from our softened and filtered water. Price was very fair and less than I expected. I would recommend for sure.

Jay was awesome! He fixed our problem super fast and was so personable and nice the entire time. We…read morecan always rely on Pipeline Plumbing, and Jay was no exception. He did a great job, made the whole experience easy, and was great to work with. Highly recommend Pipeline Plumbing and especially Jay!

Excellent service. I had 3 toilets removed and new ones installed. Trenton show up as scheduled and…read moredid an excellent job. The job ran as smoothly as anyone could hope for. Will definitely be contacting them for any future plumbing jobs. BTW, Home Depot's delivery service (who I purchased the toilets from) was also excellent.

We called Chris and he explained clearly over the phone what the water softening system would cost…read moreand what to expect. Within a week his crew came out and installed our salt system in Palm Springs along with a drinking water purifier. Everything was done very quickly and neatly. The water is fantastic! Don't wait, call Chris now. You deserve soft water. Your appliances and skin will thank you.

Ladies ~ I did a lot of research before choosing a company…read morefor a water softener. I knew I wanted professionalism, great communication, an outstanding warranty, and a company with years of experience. I found all of that with Sparkling Fresh Water. Chris, the owner and licensed professional, came to both of my homes -- one located in the High Desert -- without any hesitation. He explained every detail of the installation process and patiently answered all 100 of my questions. The installer, Mario, was just as impressive. He was professional, knowledgeable, organized, and left everything spotless after the installation. I was so happy with the experience at my first home that I had them install another water softener at my second home in Chino. Ladies, with all the money we spend on clothes, skincare, and hair products, getting a water softener has honestly been one of the best investments I've made since marrying my husband. I spend good money on my hair and skin, and I noticed a difference immediately! My hair feels softer, my skin feels better, and overall it's been amazing. I truly feel like I found the fountain of youth. Five stars to Chris and Mario!

I started looking into water softener companies after some of our appliances were getting damaged…read moreneeding replacing and our youngest having ezcema but kept getting worse. I've reached out to several companies but none of them was as straight forward and reasonably priced as these guys! I spoke with Raymond first then Joseph after when I was ready to proceed. They explained everything easily and to the point. We had our water softener and RO water filtration (under sink) installed last Thursday and what a difference these it has made! I love how soft the water feels and you honestly can feel the difference when washing your hands and showering. I wish we got one sooner. Btw, I had some questions afterwards and they answered everything patiently and friendly! I hope this company continues to grow and expand because their service and quality is great and I hope this review helps more people make their decision with going with these guys for their water softener and drinking system needs!

We have a baby on the way and I couldn't fathom living with our hard water anymore. Husband and I…read morecontacted multiple water filtration companies and we were very happy to come across Supreme Water Filtration. Communication was always prompt, courteous, and they worked with us dealing with our HOA trying to get the water softener installed with some adjustments. Once we got approval, we set a date quickly and we appreciate they were able to come out so soon and install it so fast. The cost for the whole house filtration we got was so reasonable and our pockets are very happy with the competitive pricing. We've had it for a couple months now and the difference is incredible and we are so happy to have worked with this company. My sister is looking to have a water softener installed as well and I have already referred her to them.

Great, professional team that provides a fantastic water softener system installation. Ken is…read morewonderful in answering and explaining all of your questions and makes sure you are ready to go. They are punctual: came even 15 mins early to set up. They provided high quality installation of our soft water system: detailed, clean and thoughtful. The system they installed is super easy to use, refill and making my skin and hair feel great. Definitely recommend for any future home installation especially if you want best water softener at home.

Waterrific was outstanding in every area -- education, options, installation, and communication. I…read moredid a lot of research before choosing a whole-house water softener and filtration system. I spoke with a few other companies -- one at Home Depot that tried using scare tactics about "health risks," and another large national brand (US Water Systems) that seemed fine but offered no local support or installation help. Then I found Ken at Waterrific, and the difference was night and day. From Day 1, he was honest, professional, and incredibly knowledgeable. The installation went perfectly, the system works beautifully, and the water quality in our home is noticeably better. What I appreciate most is that Waterrific is local, responsive, and truly cares about their customers. Any time we have a question, they're there. We couldn't be happier with our decision -- highly recommend Waterrific to anyone looking for a reliable, trustworthy water filtration company!

Easy water filter setup and great quality. Kaleb G. Has been extremely helpful to take care of our…read morewater quality needs.

I was tired of getting water each month. I decided to get water filter, I did months of research…read moreand decided to go with this company in 2022. It's been great so far. Kaleb just did a replacement for us today. He answered all of my questions and concerns. He was kinda and patient. Recommended! Tri

After my old RO system started failing, I called ICON Water. Not only were they patient with all…read morethe questions I had, but their new system is amazing! Ryan was who installed the unit, and is so knowledgeable! My water tastes fabulous! Thank you ICON Water!

We requested an in person service call and boy did he deliver. He came and helped us out with…read moresomething that wasn't even his responsibility. Thanks Spencer! Your service is always top notch! High-quality and a great value. Love this company.

ron review This is a…read moretale of two well companies. Our well opens into a sulphur deposit and what makes our water potable is a filtration unit that pulls out hydrogen sulfide (and iron) as our domestic water runs through it. This is the far less common way to treat that horrible smell, we know, but for now, it's what we've got ...Or had, until it blinked out first thing on a Saturday morning (of course). Fast forward to Monday morning. We tried to contact the company who installed it, but they'd sold off that part of their business. So, we called that company, left a message and didn't hear back from them. On Tuesday, we used their online appointment setting form and someone did come out on Wednesday morning. They readily admitted they didn't know anything about these filtration units which didn't surprise us as none of the well companies we'd previously dealt with did. But they told us they'd research them and figure out how to fix ours, assuring us they understood the critical situation we were in. When we hadn't heard back from them by Friday afternoon--now almost a week without potable water-- my wife suggested I reach out on the Anza Bulletin Board Facebook group, which is undoubtedly the best idea she has ever had because someone in the group suggested Ron Coleman of Artesian Water Well and Filtration Services. I looked at the company's profile page and it, in fact, listed sulphur removal system repair as one of the services they offer. Also, unbelievably, it stated 24/7 service. So, on a Sunday afternoon, on a whim of desperation, I called and left a message fully expecting not to hear back--despite what they advertised--till the next day. Wrong. I got a call back a couple of hours later and after explaining the problem to Ron, he agreed to come out for a look on Monday. On Monday, he came out to inspect the problem, contacted his supplier, tried to get a rebuild kit to save us some money. On Tuesday, the rebuild kit for that model having been discontinued, he drove out to Ontario to pick up the necessary replacement part. On Wednesday, he installed it. On Thursday, he called to make sure everything was ok (which, happily, it was). And that other well company, the one we first contacted? We still haven't heard back from them. Ron and I had a chance to chat for a few minutes and it's clear he knows a few things. He knows how to show up when he says he will. He knows how to go above and beyond to make his clients happy. He knows how to be honest, courteous and respectful and to treat water emergencies like the emergencies they are. And he's also pretty darn good a fixing stuff. Here's the thing. There are some well companies out there that somehow manage to keep themselves in business, (God only knows how). There are some good, reputable companies out there to be sure. And then there is Artesian, which as far as I'm concerned, is in a class all by itself.

We had an irrigation well stop working in the middle of a heat wave. Ron was able to come out…read morediagnose the problem and get new parts ordered immediately. He performed the work as described and we will be using him again.

We really appreciate the quick response we received working with Ashley and Ray. Both very hard…read moreworkers, honest and communicative. We bought this property not having any experience with living off a well system. Turns out our tank was not holding air and had a leak in the piping system to our house. Ashley got a service person out right away and scheduled us to re-pipe the main. Ray was a pleasure to work with and very hard worker considering the Valley Center summer heat! We will for sure keep their contact information on hand if we ever need them. Price was right on our budget (ie: I didn't have to do the work). Thank you Ashley and Ray for a great experience.

After reading these reviews, I felt reassured that Ben Fain was reliable and honest. Unfortunately,…read moreBen's conduct with me bore little resemblance to all his positive reviews. Here is what unfolded recently ... My vacation home is a 150 miles away from my main home and I am hardly ever there. So I had to trust Ben completely when he said that he had replaced the well pump motor and that the well was now in good working order. Ben was not happy when I asked if it was okay to pay him in several days giving me time to verify the wells status. His previous temporary fix a week earlier didn't work at all, so I was a bit reluctant to pay this time without checking it out. Despite my hesitancy, he demanded that I pay him immediately via a credit card. So I paid in full based on what I believed was his honorable reputation. The well did work for a couple of watering cycles, but 2-3 weeks later it failed once again. Ben went out to investigate and stated that it was a minor issue and that he would fix it in couple weeks. About 2.5 weeks later, with temps close to 100 degrees and a lot of dying plants, I called Ashley his assistant to convey some urgency. She assured me that he would be out in a few days to make the repairs. Needless to say, he never showed up, nor were any of my increasingly desperate calls to his office ever returned.