Ordered 8 candles online. As soon as I picked up the box off my porch, I heard the broken glass…read morerattling in the box. Opened the too large box to see candles broke and not individually wrapped. I had to drive 20 minutes to replace on a holiday weekend! Not happy at all!

Right now the store as a lot of fall decorations on display and the scented aroma of cinnamon and…read morepumpkin spice through out the store. Found a beautiful rug $299 at 30% off sale . The rug is more beautiful opened and in my house with all my furniture . The colors are not too bright , more soft and light . Colors of Navy , pale blue , creme a hint of mustard and copper . Goes perfect with my entire living color scheme .

Small furniture store on Sierra with the best customer service. I have always dealt with Arlene,…read moreshe is the best. I've shopped around for furniture before and they always had the lowest prices, best service and the most friendly. This is my 3rd purchase from them and will keep returning. I've never had an issue with this store. If I can give above 5 stars I would.

Kaza Unique has a wide variety of furniture and mattress choices. Arlene is very patient and never…read morepushy. She really helped me make my experience with them very confortable. They also offer Acima.

SAVE Your time and money and avoid this store at all. Lady running this store is unprofessional and…read morewon't issue us a refund or replace our broken furniture. She has had us waiting since last month to replace broken drawer and now she's saying that we have to wait till November.

Had a wonderful experience with Esther she gave us a great deal on some beautiful couches and we've…read morealso bought a dinning table from her as well she has great customer service they're very welcoming and they help you decide on what to do and she cares about your credit! The couches will last us a long time they're comfortable relaxing and leather with charging ports and reading light. The value was amazing. I going next for my vanity she also said she would give me a great deal on. Thank you Esther you're the best

I bought a dining table & chairs here about 6 weeks ago. Love the whole set! Unfortunately, I'm not…read morereal sure what's going on with the dining chairs.... I got 6 which were put together by the Ramirez staff but the legs keep coming loose. It looks like 2 of the chairs had screws overtightened when they were being put together and the screw holes wound up getting stripped. 3 of the other chairs just have legs which keep coming loose. After over a month of constantly having to re-tighten the screws holding those legs together I decided to contact the store. The person I spoke with was very receptive to my concerns & said he wanted to stop by so he could see what exactly was going on. He came that sane day, apologized, took stock of the condition of the chairs & offered to replace them right away. It's 2 days later & my dining chairs got replaced today. So far so good. I'll update this should something go wrong but so far I'm a happy camper. Everyone here has been real easy to talk with & they've been very accommodating.

This is amazing I love the bed and the customer survive they were very attentive to my wants. They…read moreshowed me different sizes and quality when I didn't know what size I wanted yet. Very patient and even helped load the bed after I purchased it! Wish I could give more stars they went above and beyond!!!

Nice selections of living room, bedroom, dining furniture and accent pieces. Great deals to be…read morefound some 'as is' items at a discounted price. Restroom facilities were clean. Refreshment area was a nice touch for guests to keep hydrated and kids busy while you shop. Service was perfect! Luvd that we weren't followed or hounded at every turn. Staff gave us space to shop making our visit pleasant. Plenty of parking right in front.

This place is absolute garbage when it comes to customer service. My wife and I walked in and there…read morewas no one else (customers) inside and the one salesman didn't even acknowledge us. I'd rather pay more elsewhere where I can actually get some decent customer service.

Excellent experience working with my salesman, Al. He worked with me to give me the most discounts…read moreavailable on my chosen living room set. He also ensured the prompt refund on one chair due to spacing issues in my home. Al made himself available, even on his day off, to assist me with my order. I highly recommend Al and Ashely Furniture for your home furniture needs. 5

A 5-star review is for Alvin, who helped me and provided excellent service. However, I could not…read moreignore the manager's behavior during a correction that needed to be made to my order. The mistake was entirely mine, and I made that clear to the manager. Despite that, her attitude and visible frustration created a very uncomfortable experience while I was there. Customer service is not only about handling smooth transactions, but also about how issues are managed when mistakes happen. I believe the manager would benefit from additional training on professionalism and customer interaction, especially when addressing situations in front of customers. Alvin was great, but the interaction with the manager unfortunately took away from the overall experience.