I grabbed a couple of suits and a few shirts for my nephew when he graduated from college. He had…read moresome interviews coming up and looked sharp for graduation. Then he wore the suits to interviews and found internships and eventually full-time employment. The staff at BB's was attentive and helped us succeed. Thanks BB's!

The service fluctuates wildly depending on who's working. Some salespeople in the past have been…read moreeminently helpful while others anything but. Often, I can find what I'm looking for well below the price of a normal brooks brothers location

I have to say Old Navy has been running some amazing sales. I sadly missed out on the dollar socks…read moredeal but I got an amazing pair of animal print leggings for $6.00. Who doesn't love a bargain and they've always been good for that. They also have a pretty cute jewelry line. The one turn off for me as with most other stores like this is the inventory control. Sometimes there is just so much of it that I'm tired just looking at the heaping piles and jammed packed racks much less have the arm power to rifle through it. With Christmas only two weeks away you can best believe things are all over the place. I'll have to take another look around after the dust settles.

Usually it's an okay experience with the right shift of staff at this store, but I hit the wrong…read morepeople the other night, & it was MISERABLE. I sat on this review to have a clear head, but the unprofessional behavior is just a matter of fact, & it really needs to be addressed by corporate. This week I visited to make a return of online items, & shop around afterward. Just before 8:30pm, I approached the counter with a genuine smile, & an apology (though unnecessary), for the fact of my return of part of an online order. The associate I encountered was a young woman (name is not on receipt). The first thing she did was complain that she wanted her 15min break. I smiled, but couldn't really help her with that, so she didn't have more to say. She took her time with the items I was returning, & somehow managed to make a 60-second transaction last for TWELVE MINUTES. The issue? I was returning a 3-pack of baby shirts. She ripped the bag open & proceeded to scan each one. As she did it, I explained to her, "This is a 3-pack, so I don't think you have to scan all three." She insisted that she did. Of course, they didn't all register. She sat staring at them. Minutes ticked by as she looked at the shirts, scanned them a 2nd, & 3rd time. I kept patient, but gently mentioned I had to hit two more stores before the mall closed at 9pm. She ignored me, looked at the packing slip, looked at her computer. I reiterated that it was a 3-PACK, & that normally only one item scans. I said I could see on the computer that it had scanned, so that was all I needed. She ignored me. I tried explaining the phenomenon of a 3-pack to her in another way. I pointed to the title on my return slip "THREE PACK" & reminded her that, before she scanned them, she had had to unseal the package they were all in together, as a set of three. She just stood there with a pissy face, not making eye contact, like I was trying to confuse her, or return the wrong item. I have no idea why this was such a problem. Finally, she rang everything up yet ANOTHER time & said "Ohhhh, it's a three pack." Are you kidding me? So she's at the tail end of this RIDICULOUSLY annoying experience, but still, calls her manager up to "make sure I am doing this right." What is there to "do right"??? The item rang up the first of the fifty times you did it. Just hit "process refund" & let me get the heck out of here. The manager came over, & she decided to take a phone call right when he arrived. He asked me why he was there? I had no idea. I said I was waiting for my refund. The girl did not place her caller on hold to finish her job with my transaction, nor did her manager ask her to hold the call so they could take care of the customer standing right in front of them. It was the most willfully unprofessional series of choices I have witnessed at a register in my life. Who does that? ANY of that? Who does that? So then the manager starts opening up a side register to check the balance of the gift card the woman had been using to refund my purchase (I had paid with Visa & gift card, & they were putting it, annoyingly, on gc). So I sit there while he decides to do this. WHY ARE YOU NOT ASKING YOUR ASSOCIATE, RIGHT HERE, WHAT IS GOING ON? Meanwhile, the phone conversation was this associate telling the caller all the excuses why she was not going to go on the floor to check & see if they have X item in stock, b/c if the online data says there is one, it really means there are none, & on & on. First of all, that is totally unprofessional. Just go & check. Even if you "know" it won't be there, go & check. Second, it is not appropriate to launch into some lengthy who/what/when/where/why of the inaccuracies of the Old Navy inventory system to a customer (which I am sure this woman is not very knowledgeable about anyway, since she can't understand what a 3-pack is). She watched her manager fumble around trying to complete my transaction without having a clue what she had been doing, & she just kept yabbing away, letting me sit there. I honestly felt like they were choosing to be obnoxious & waste my time. I know that retail is stressful, & you absorb a lot of nastiness from customers, but I behaved politely, & exercised a lot of patience, while also letting them know I needed to get to other stores before close, so why they would behave in ANY of the ways they did, is just wrong. The manager then opened yet a third register on the other side of the original. He failed to communicate what on earth he was doing. I asked "Did she put the refund on there?" His answer was yes. Then why the HECK didn't he tell me that? Why keep checking? On top of this, the refund was less than I paid, but I neutrally told him I'd rather call online to fix it b/c I didn't have any more time. He gave me no thanks, & no apology. He did give me a snooty look. So, this is all going on a feedback survey, & hopefully corporate cares. I definitely do NOT want to go back if these folks are on duty.

Update: Had to go back to KOP mall to return the jacket. Canada Goose markets their products as…read moreluxury but their customer service says otherwise. ------------------------------------------ The staff ordered a jacket for me on Dec 20th as they didn't have it in store and it was delivered to me recently but it fits too big on me. I want to return it via mail as I don't live close to any Canada Goose location. I have been trying to reach the KOP location on 610-871-8755 since two days. I must have called like 5-6 times now and even left 2 voicemails but no response. I also sent an email just now. Is there any other number I can reach out to? What kind of customer service is this where no one picks up the call?

Cool coats but I am not in the economic situation to even consider shopping here. Maybe one day!read more

Epic fail trying to return some winter clothes I didn't get to wear because we really haven't had…read moremuch of a winter. The last sale price was 3x below what I paid so I deemed it not worth it. I'll just hold on to them until next year. Hopefully I'll get to wear them. Still love old navy, no shade !!

The time has come where I can no longer buy the NMT clothing based on his age (3T) or his size (M)…read more No, the NMT is now a 16 year old, with his first serious summer job. This job required blue jeans, an article of clothing he previously shunned. I knew we'd need a variety of sizes and cuts for him to figure out what was most comfortable. So off we go to Old Navy, me happily and him looking like he was in the Bataan Death March. He's not a clothes shopper. As expected, they had their Wall Of Jeans, grouped by cut. We got there early, just after opening. What was surprising and disappointing was the disarray on the shelves. Jeans heaped in piles. Sizes all over the place. Sizes plain old missing. If looked like the end of a busy day, not the start. I plowed through, sending Sir Grumpy off to try on different cuts and measurements. Fairly...almost too quickly- he deemed a pair or two "perfect". Fine. I then browsed for some shorts for me, found a few great pairs. Done. This particular location is cavernous, as it was a Penn Fruit grocery store in a previous life. It's decent laid out and well lit. The staff were fine. Where it fell short though was in the disarray- either poor restocks no management, or none. Given that the big is an odd size tight now I likely will be going elsewhere in the future, where the stocking is better and the size availability is complete.

Cute store. Nicely located. This brand always has cute clothes. I'd say 80% of their clothes are…read morenot for anyone over size 18. But, they have cute under garments, socks, shoes ect. Pricing is not bad at this location. They seem to have deals frequently. The staff was not too helpful. I walked in and no one greeted me. That was bit of a bummer. It kinda discouraged me from wanting to make a purchase or be in the store for a long period of time.

Great shopping experience here at the JCrew merchantile Plymouth meeting. Seeing as though the…read moreholidays are here, I was expecting a horrible outing. J crew just blew my mind with great customer service and easy to navigate store.

The ratings for this Ross are incorrect!!! Ross is such a great place to shop, but what really…read moremakes it stand out is the people. The store is always well organized, easy to browse, and full of great finds at amazing prices. Whether you're looking for clothing, home goods, or a last-minute gift, there's always something worth picking up. The team is consistently helpful and hardworking, keeping everything running smoothly even during busy times. It's clear that strong management plays a huge role in creating such a positive, efficient environment. I also have a unique appreciation for this store because I had the opportunity to work here, and I can say the management and team are some of the best. I was in between moving states and, as a therapist, it wouldn't have been ethical to take on new clients during that transition, so working in retail helped hold me over--and I'm so grateful it was at Ross. It turned out to be such a positive and meaningful experience, and I truly appreciated the support and camaraderie from the team. Thank you for making that time in my life such a great one! Big shout out to DESTINY SHAMILA BECCA and KAT - they set the tone for the work day and it has always been a positive experience. It was so nice to come into a workplace with nice coworkers and management. Thank you!

Compared to other Ross dress for less stores in Pennsylvania, this store is organized and clean. I…read morewas able to easily find items in the correct size areas and hung nicely. This is an average size for a Ross store. They all seem to be the same dimensions, or at least set up in a way it appears the same. The difference is they had multiple of the same items available in each size unlike other stores they are generally a one off. Although I was unable to get a raincoat, which was my mission, I purchased several items that I'm quite pleased with. Would I return? YES.

I hate shopping with a passion! Trying to put together a seasonal wardrobe gives me hives. The…read moreantidote? A visit to Eileen Fisher King of Prussia, PA location. The product is top notch with sustainable fabrics and handsome styling. Gorgeous colors and luxe details. But what really sets this beautiful, spotlessly clean store apart is its outstanding sales staff. The manager, Clique, set the professional and efficient tone with a heartfelt greeting and the sense that this shopping visit was going to soar. My sales associate, Meryl, curated a special collection of clothing perfect for the upcoming season and a special trip.

Shopping with my wife. Let's just say that the service was lacking. Bart Simpson said it just…read moreright: "Meh".

They have brand names at reduced pricing I'd gone looking for a certain item knowing that the store…read morehad a variety coming in and out quickly. As we were disappointed that the item a was out of stock, we realized this is what's so great about this store. With new things coming daily it keeps us returning g. Megan was at checkout and gave us a survey code. We admire the ambition and are attempting to leave positive feedback anywhere we can for this employee Loyalty is the only trait that tops ambition in any business We believe they possess both Thank you for the opportunity to give our feedback

I wish I could give this place zero stars. The store was a mess & the cashier who waited on me…read morenamed Hope was extremely rude. No wonder they had a help wanted sign out front. Who would want to work there? She obviously doesn't value her job.