I love the experience I get from the friendly staff, the welcoming and clean office space, and the…read moredental services provided here. I actually enjoy getting my routine teeth cleaning now. I can say I can finally stop my search of the best dentist in the area! Dr. Rhee and staff are so kind and eager to answer my questions. They definitely care about my health and I trust them so much. Parking is available in the office building lot, but I love that it's close enough to my house that I can walk over. Customer service is amazing. I always call if I have questions or need to change my appointment and they are always readily available. They have a good appointment reminder system via text so I appreciate that. I always walk out with goodies! Not necessary, but I do appreciate the travel side toothpaste and toothbrush.

5 stars all the way!!…read more I am sooo glad that I finally found a great dentist in the area. Living in San Francisco, I had tried a few 4+ star dentists in SF who were recommended by my PPO insurance and Dr. Rhee takes the cake! He's very professional, friendly and approachable. I've gotten a few services (cleaning, procedures, etc) and he was extremely thorough. Also, his office staff was really helpful and responsive with my requests. I highly highly recommend Dr. Rhee! Dr. Rhee is also my parents' dentist and they highly highly recommend him too!

Dr. Zoulas is the BEST dentist I have ever been to! She is so caring and super knowledgeable about…read moreall things pertaining to teeth. You can tell that she is passionate about her profession and in helping her clients make sure they have the best teeth possible. The office and equipment are always very clean. All of the staff is also very friendly. I will never go anywhere else or trust anyone else with my teeth.

The atmosphere was comfortable & relaxing. Dr. G was great!…read moreGreat sense of humor, caring and answered all of my questions. Her assistant was very nice as well. The receptionist desk was amiable & professional. I came here after a bad experience elsewhere. I wish I had chosen this place first.

I highly recommend Dr. George Ambus and his team…read more I recently had an urgent dental issue right before an international trip, and Dr. Ambus took exceptional care of me from the very beginning. He was professional, compassionate, responsive, and made me feel that my situation truly mattered. During my treatment, he repaired one tooth where an old filling had come out, and on another tooth he performed a root canal and crown procedure with great care and attention to detail. The entire process moved much faster than I expected, and everything was completed beautifully before my trip. What impressed me most was the level of dedication and personal attention I received throughout the entire experience. Dr. Ambus and his staff made a stressful situation feel manageable and comfortable. Excellent work, excellent communication, and truly outstanding patient care. I am extremely grateful and would highly recommend this office to anyone looking for a skilled and caring dentist.

Great treatment and the staff was very helpful in every way…read more Thanks for as good of an experience one could have at a dentist

Dr Ng and Krista are a dynamic team! I feel they're so honest. I have been coming here for 15…read moreyears. When I first started going to the dentist, I was so scared. I rarely went, but was in pain and couldn't put it off any longer. I used to cry. Krista held my hand and walked me through every step. I was so kind. She helped me heal from a 30 year dental trauma. I now walked in for my regular scheduked cleanings with ease. That must be why they're called Dental Ease.

I have been a patient of Dental Ease for several years and can provide a fair assessment…read more Initially, I appreciated Dental Ease taking my dental HMO insurance and they are open on Saturdays, so I signed up. 1 star off: During my first visit with Dr. Jabr, she told me that she does not do cleanings on the first visit. This is really weird, because every other dental office I have been to does. She told me that I must re-schedule an appointment for the cleaning part, and the first availability would be couple months away. I pleaded with her because I work full-time and it is already inconvenient to miss a half day of work to go to a 45-minute initial dental appointment. She agreed to it that time, but made sure that I appreciated the "exception" she did for me. I guess I should be thankful for that? 1 star off: For my next visit, knowing that their appointments schedule couple months out, I booked an appointment way in advance. During my next visit, a new dentist came on board named Dr. Shieh. He was kind of incompetent when it comes to dental cleaning. He sprayed water all over my face and even left instruments in my mouth while seeing another patient. 1 star off: For my next visit, again, I scheduled my appointment way in advance. I was reassured that Dr. Shieh is no longer with the group and Dr. Ng has came on board -- great! A day or two before the appointment, I called for a completely different reason, but mentioned that I have an upcoming appointment. It turned out that they had canceled my appointment without telling me! Carolina, the receptionist, told me the next appointment is in couple months. At that time, I was very pregnant and wanted to get my dental cleaning done before the baby came, hence I planned the appointment way in advance. Besides, it was their mishap to cancel my appointment anyway. They ended up squeezing me in, but after much arm wrestling. 1 star off: Couple months ago, I called again for a routine cleaning appointment. Carolina told me that they don't have anything until next year, and it was on a random weekday that is very inconvenient for me. She suggested I take the appointment anyway, because it would be a full year out from my last cleaning if she gives me an appointment during a day that is actually convenient for me. Okay... I inquired about Saturday appointments, but Carolina said they do not have cleaning appointments on Saturdays; the office designates only a few spots during the week for cleanings. This has been such a frustrating experience. My dental needs are pretty basic, just 2 cleanings per year, and Dental Ease cannot provide this. Since I cannot get a cleaining appointment until a year after my last one, I am looking to find a different group. 1 star extra: Krista, the office manager, is wonderful and holds the office together. She explains things clearly, especially when it comes to insurance issues, and is very helpful to minimize a patient's out-of-pocket expense. Without her, I probably would have switched much earlier. Krista, you should be a dentist! :)

Serramonte Ridge Dental is the best experience I've EVER had at any dentist office. I've had…read moreextensive work done over the last 8 months by both Dr. Lam & Dr. Conley. I always feel like I'm in good hands. Both Doctors are the perfect combination of expertise & compassion. I have had decades of bad experiences with prior dentists. I was reluctant to make an appointment but both Dr. Lam & Dr. Conley completely quelled my fears & calmed by phobia of dentists. I've had just about every procedure done, starting with exam & x-rays, then deep cleaning, multiple extractions, fillings (both repair of failing old silver fillings & new ones for cavities), crowns & fluoride treatment. I've been so fearful of going to the dentist for so long that I never would have imagined having the courage to get this desperately needed work done. It is only because of Dr. Lam's compassion & amazing expertise & Dr. Conley's patience, reassuring confidence & attention to detail, that I was able to face the challenge of getting this important work done. I'm currently being fitted for partials & I'm excited to be able to visit with old friends, meet new ones & eat in public again. I'll leave a follow up review when my current dental journey ends in a few weeks. For anyone out there who is afraid to visit the dentist. For those who may need complicated multiple procedures to have a healthy pain free mouth again, or maybe just feel like you can't afford it right now. Serramonte Ridge Dental is the place for you. They are kind & caring, always. As I stated, I'm covered by insurance, but their rates are very reasonable. Their expertise, knowledge, compassion, are the absolute best I've ever known. It shows when healthcare professionals really care. Dr. Lam, Dr. Conley & the entire staff really care!

I've been a customer here for a few years now and they do a pretty good job. I do feel like the…read moredentist are very knowledgeable and friendly. The reason it's not getting five stars is because sometimes the front desk is a little disorganized, and standoff ish. They have a couple people that answer the phone that are not very pleasant to speak with.

I've had a great experience here and can't recommend them enough. The staff is incredibly friendly,…read morefrom Carol at the front desk to Christina the dental hygienist and Dr. Chen. Everyone is welcoming and makes you feel comfortable from the moment you walk in. There is a small private parking lot, which makes visits much easier and stress-free. The cleanings are gentle but still very thorough and efficient, which I really appreciate. One thing that really stands out compared to other dental clinics is that my appointments almost always start on time. I never feel rushed, but I also don't feel like I'm sitting around waiting. Scheduling future appointments is also very easy. Overall, this is a well-run, professional, and friendly office that makes going to the dentist a much better experience.

Today I had a cleaning and overall assessment from Christina and Dr Chen. As usual the cleaning was…read moreexcellent by Christina. She was great. More information that is always helpful. Same with Dr Chen. The best. Nothing more to say... Chris is always there... makes you feel totally comfortable and really listens! How refreshing... everybody is relaxed... they stand out in many ways over and above. Thank you!

I don't usually leave reviews, but this experience absolutely deserved one…read more While traveling through the Pacifica area, I unexpectedly needed dental work and was fortunate enough to be referred to Dr. John Acosta. He was able to get me in on extremely short notice, which alone was impressive. What really stood out was the level of professionalism, care, and attention to detail throughout the entire process. Dr. Acosta performed my wisdom tooth extraction and is also helping me with cosmetic dental work. From the initial consultation to the treatment itself, he took the time to explain everything clearly, answer my questions, and make sure I was comfortable every step of the way. The procedure was far smoother than I expected, and the recovery process has been excellent. What separates Dr. Acosta from many healthcare professionals is that he genuinely cares about his patients. You never feel rushed, pressured, or treated like just another appointment on the schedule. His staff is welcoming, the office is professional, and the quality of care is exceptional. If you're looking for a dentist in Pacifica, San Francisco, or the surrounding Bay Area, I would highly recommend Dr. Acosta and Pacific Coast Dental for wisdom tooth extractions, cosmetic dentistry, and general dental care. Finding a dentist you can trust is difficult, and I can confidently say that Dr. Acosta has earned my trust and future business. Five stars without hesitation.

I sent the following email two weeks ago and never received any sort of response:…read more I am writing to file a formal complaint regarding my new‑patient appointment today. I want to note at the outset that I do not know the names of either technician involved, so I am relying on your internal records to identify who assisted during my visit. I came in for a dental cleaning and understood that X‑rays are standard for new patients. What I did not expect was the volume and pace of imaging performed: panoramic images, multiple sets of X‑rays, and then intraoral photos using metal devices that were splitting my lips and causing significant discomfort. The appointment began well. The front office staff was kind, and the technician who was taking the photos was polite and professional. The issue arose when she called in another technician to assist with holding the metal devices in place. This second technician was dismissive from the moment she entered. During the third set of images, she told me to open my mouth wider. I explained that I physically could not because the metal pieces were already splitting my lips. Her response was, "Afterwards I'll get some petroleum." This did nothing to address the discomfort I was actively experiencing. I stated that I was stressed and did not want to continue with the imaging. The primary photo technician responded appropriately and said she could see what could be done to move forward without the last set of photos. At that point, I was willing to continue with the cleaning and exam. However, the second technician then asked, "Can I ask you what's so stressful about all this?" Her tone made it clear she had already decided I was being unreasonable. I explained that from the moment I arrived, I had been taken from machine to machine, X‑rays to photos, nonstop, and it was overwhelming. She continued to look at me as though my explanation was not legitimate. I asked her, "Does that make sense?" and she responded, "No, that doesn't make sense." Her dismissiveness and refusal to acknowledge my discomfort made it impossible for me to stay. If she had not behaved that way, I likely would have completed the appointment. The first technician was professional and willing to work with me. The second technician was rude, dismissive, and made me feel interrogated rather than cared for. I also noticed that the television screen in the room displayed a message stating that patients who feel stressed may request a sedative. I have never needed sedation for a dental exam, and I did not expect to need it today. However, I found it notable that the practice encourages patients to communicate stress, yet when I did so, the technician responded dismissively and stated that my explanation "did not make sense." This contradiction contributed to my decision to leave the appointment. I also noticed on your website that multiple family members appear to work at the practice. I do not know whether the technician in question is a family member, but I am including this observation because, in my experience, family‑run businesses sometimes have less internal oversight. Whether she is family or not, her behavior was unacceptable. I left the appointment because of her conduct. You may have a large and stable patient base, and my experience may not affect your operations in any significant way. However, I am documenting this incident because it reflects a lapse in professionalism and patient care. I am giving you the opportunity to review what occurred and address it internally so that future patients are not placed in the same position.

We love Dr. Vafi! All three of my kids are less than excited to go to the dentist...one complained…read moreconstantly, one hated the flavors and wouldn't let his previous dentist ever finish the cleaning, and the littlest one would bite or refuse to open his mouth! But that all changed when we started going to Doctor Vafi. She is some type of magic. All three of my kids don't fuss when we go. Her staff is amazing. They are super clear with costs upfront so I am never surprised. **another thing I love about this office is all the pics of community teams the office has sponsors. Great dentists, fantastic staff and community supporters! 10/10

A year since my last review, and I just wanted to confirm that this is still a 5-star place. The…read morecare and technology are top notch. It's always such a good feeling when you love a healthcare provider.