Had an awesome experience at window #3 I wish I got her name She was so sweet! Scheduled an 8:15 appointment and was in and out in 10 minutes All staff was kind and competent read more

In a world where DMV dates are harder to find than anything else lately- this is a great walk-in location! I was told to wait for a text on my phone outside in the parking lot. Never happened and I missed my turn as a result. They recognized that and provided me with another opportunity 60 mins later. Staff works hard and is great- just keep a close eye on the counter screen even if they tell you to wait outside for a text because the electronic system is not always functional. read more

Renewed tags in less than 30 minutes at 12 noon on Friday 02/20/26. Knowledgeable and friendly staff people. The best DMV facility I have seen in my 20 years in NC. read more

The older lady with the big glasses and the red hair is very unprofessional...she def needs another profession bc her attitude is horrible ..I would rate my experience with this dmv the absolute worst..the supervisor there was very professional...I will not be going back to this dmv read more

Friendly folks and wait time is not bad. They have extra seating if you don't have an appointment and need to hang out a bit.

Woman at the front desk is so rude to certain people I noticed shes pretty nice to the blacks though which makes sense as shes black too she was just yelling at Hispanic ladies like yelling at them is gonna get them to understand what she's saying?!? So disrespectful and loud for no reason....if you hate your job just say it...its absolutely ridiculous the level of rudeness shes spewing out at this facility she does NOT need to work here.....yall need to find people to work here that arent yelling at people,being obnoxiously loud and just flat out RUDE AS HELL... read more

Nc Dmv - The building the woman works at - Departments of Motor Vehicles Near Me - Raleigh, North Carolina

Andrews office was quick and easy with an appointment. there were two ladies working and the one that gave me a replacement license was awesome. read more

Great experience for my new teen driver doing a road test. The lady immediatly smiled and said take a deep breath, you'll do great.

I can't believe it, a 5 star rating for a DMV, the world is ending. I came here to get a couple of placards for my car. I will say that it only took me a minute to check in, then I waited less than 10 minutes to be seen. The staff was really nice and friendly. The lady behind the desk stated that they are also government owned, while the rest are privately owned. I will definitely be going back to this one for my DMV needs in the future. #505 read more

Nc Dmv - Departments of Motor Vehicles Near Me - Raleigh, North Carolina

Fast moving and curtious, agents our fami of six we in and out without any issues, we had 7:00am appointments and we were admitted right at 7:00 am and we all received our new NC drivers licenses in less than a week. The key is to bring all required documentation. read more

A really easy process and the folks working here are professional and keep the process moving. As a warning though, if you are a resident of another state getting a NC liscense, the creditials online are completely outdated and wrong. To get a NC liscense, you need your SSN card (and it cannot be on another government document like a tax return), your car insurance, proof of residency, drivers liscence from the state you are moving, and valid passport if you are missing your ssn card. Also, they have no appointments online right now at any location in North Carolina. So it is walk-in only and they serve walk-ins from 12-5 PM on weekday afternoons. Be sure to get there before 12 because the line gets long quickly and it will be impossible to do a walk-in later in the afternoon. Overall, the NC system is awful. Its outdated and clearly needs a revamp. NC needs to look to states such as CO to see how to make their system more efficient. The people that work here clearly work their tails off and deserve the recognition of working diligently while burdened by a god-awful system. read more

I'd give them 6 stars if I could. I don't usually do reviews and more often than not, people only leave negative ones. This place was a Godsend for getting new tags for my car. Took less than 30 minutes. Anita was a great help. read more

moved to NC and needed to transfer my license. i arrived at 7am and was done by 8:30. reviews said the people are rude but honestly they are just doing their jobs. they won't let you inside to check in without the proper paperwork. i don't see the problem with that. the lady came out multiple times telling people to have their papers out and ready and if they didn't have all information you wouldn't been seen. i read online what documents were needed to swap my license and came prepared. i appreciate them not wasting time with unprepared people. read more

They treat you like you're a piece of garbage! Applying for a driver's license for the first time is the worst. At 7 a.m., I was outside waiting in a long line. I finally got in at 11 a.m. and then waited inside for three hours. When I passed my computer test, the agent who helped me told me I had to come back another day because it was too late to take my driver's test. read more

The whole state of NC is a joke and needs to open up the DMV by 5 a.m. 7 days a week until this mess is caught up. I arrived at 5 a.m. to get in line and was 35th in line. By the time they opened there was 250 people in line stretched all the way down the shopping center parking lot. The lady checking paper work with short pink hair was probably the meanest person i've ever met in my life. I'd give 0 stars if I could. After all that I didn't get my real i.d. because they wouldn't accept my car insurance proof bc it didnt have state farm written on it. I will try again somewhere else this week. read more

me and my mom came here for a license change over and the lady with PINK HAIR SHORT was very nasty to the both of us and had no patience would not recommend it. read more

I simply have to leave a review and beg you not to come here. I am new to NC and had to get an NC license. I looked for weeks for an online apptment and there are none in the state so I decide to walk in. I waited (not kidding) 3.5 hours (i timed it) just to get in. Bless the woman who helped me get the actual license, she was nice, all other staff were so. SO. rude. They wouldn't let me in the door without the right paperwork, I tell the guy i have it but need a second to find it in my folder, and he tells me you either have it ready or get in the back of the line!!! The line is like 60 people long, and I had my docs, HEXK NO i'm not going to the back. They were combative with multiple other people, at one point making an announcement no more tickets would be given till they worked thru the ones they had. Someone came in AFTER the announcement asking for a ticket, and the woman catches a major attitude even though they weren't inside the building to hear the announcement and yells at them that she's announced it loudly numerous times and will NOT give them a ticket!!!! Go somewhere else I beg you!!!! read more

Really rude staff. Lady employee caught attitude with me for no reason. I was just sitting down cause other lady told me to go to station 1 and sit/wait, while we wait for an insurance issue to be resolved. Then this lady comes and tries pulling the seat from under me and says get up I need this seat. Was like no, I was told to sit here. Then she goes back to her front check in desk and says something under her breath so I yelled out what did you say? Mind you I never spoke to or dealt with this lady beforehand. I also recently had back surgery so I cannot stand for long periods of time. read more

WORST DMV in NC i came in for my instant title as soon as she heard me speaking a different language with my Arab friends she looked at me in a racist way and she started making up thing like i need to do a new paper because there's a a number was missing on the mileage and i could do it in front of her but she refused to finish it for me So i went back and did a new paper but still didn't wanna give me the title I feel like this dmv doesn't respect people because all the do is making up thing excuses so they don't do what we need and they keep playing on the phone and watching facebook and youtube videos This is disgusting Station Number 8 and number 14 are the worst read more

Nc Dmv - Departments of Motor Vehicles Near Me - Raleigh, North Carolina

Slowwwwwww. Slow slow. This place is not ok. How can you run a place like this. Be prepared.

Not sure why there are so many reviews but I had an awesome experience. I found the staff I dealt with to be very friendly and accommodating. I would recommend this DMV location. read more

I got there 20 minutes before it opened and I was 10th in line by the time I got to the front counter to get my number was less than four minutes and as I was walking to my chair, my number was called in and out in less than 12 minutes read more

This is the worst impress for a new driver! The staff is rude, not helpful what so ever, and seems to hate their job. NC makes it impossible for citizens to do the right thing! They make everything more difficult than it needs to be! Our youth should not have to have this as their first experience in the driving process! The young people are already nervous. We need to do better as a state for our citizens! read more

The lady on #20 had a very very poor attitude before I even was able to speak. She got smart when I simply told her I needed a new plate. She interrupted me and she said I had to get a "better bill of sale" in which i provided legal documents. She shouldn't be at her job bc she has very very poor customer service skills and she doesn't know how to talk to people. I'm filing a complaint against her and I'm requesting to speak to her supervisor. She doesn't have respect at all and just bc my family and I are white, she made a racial comment saying I was pale bc my skin and face is very flushed ,I cannot help the color of my skin and I'm not racist but she made me feel very uncomfortable and I'm gonna leave her supervisor a message.*now we came back and the last lady on 20 is refusing to give us service bc she said we were rude, and from the very start she was cocky and smart to my mother. They said we needed a "better bill of sale" and we went back to the moped dealer and he wrote up a new bill of sale where the incompetent lady could read it. So now they refused our service and they're taking care of me now. This time a white lady named Rebecca is doing our transfer w no issues. The original lady was very disrespectful and racist. I'm calling her supervisor now and I'm filing a complaint against the lady at 20. She has some issues but she's gonna have more issues when she loses her job. There is no need for the way she treated me and my mom and family. read more

Time it right and you'll be in and out. I went on a Tuesday morning . The line was a little confusing due to signs. But they're all overhead so look up for information on line and where it leads to. read more

I give 4 stars because the wait was short (wait times will very for anyone) and the lady I had was nice. I take away the last star because of the claims of having Apple Pay or contactless payments. They DO NOT. You must have your physical card, cash, or check. read more

The staff here is VERY RUDE with a attitude from HELL. No one in there had a welcoming attitude. I took my written test and passed. Next went to take my drivers test. My instructor who was a lady (lightskin, heavy set lady with red braids, and glasses) had a mean attitude! As we got in my car start driving 5 minute down the road she makes me pull over. Tells me I didn't passed or fail because she got a whiff of a very strong smoke smell. We both got a whiff of smoke while passing a bus stop because all my windows are down. She instantly assumed it was coming from me or my father who is 77 years old. Told me it could have been somebody we passed but she instantly told me I had to retake my drivers test because she got a whiff of smoke. She didn't smell anything when she first got in my car but as soon as we start driving down the road passing a BUS STOP she smelled it. Don't know her name but I'm reporting her for sure! If you don't have patience or customer service please stop applying for these types of jobs because all of there staff is unprofessional. read more

worse DMV be careful with your money I went to get a title and I had to pay I gave cash to one of the employees and I had to pay the rest with a card but they didn't have Apple Pay I canceled and he didn't give me the money I told him He gave it to me but he said that the money was going to be left there and I just had to pay the rest and I went the next day and they said that the woman had not put the money in the account read more