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    The building the woman works at

    Woman at the front desk is so rude to certain people I noticed shes pretty nice to the blacks though which makes sense as shes black too she was just yelling at Hispanic ladies like yelling at them is gonna get them to understand what she's saying?!? So disrespectful and loud for no reason....if you hate your job just say it...its absolutely ridiculous the level of rudeness shes spewing out at this facility she does NOT need to work here.....yall need to find people to work here that arent yelling at people,being obnoxiously loud and just flat out RUDE AS HELL...

    Michael B.

    I can't believe it, a 5 star rating for a DMV, the world is ending. I came here to get a couple of placards for my car. I will say that it only took me a minute to check in, then I waited less than 10 minutes to be seen. The staff was really nice and friendly. The lady behind the desk stated that they are also government owned, while the rest are privately owned. I will definitely be going back to this one for my DMV needs in the future. #505

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    6 months ago

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    10 months ago

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    7 months ago

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    8 months ago

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    5 months ago

    Friendly folks and wait time is not bad. They have extra seating if you don't have an appointment and need to hang out a bit.

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    4 months ago

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    3 years ago

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    6 months ago

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    5 months ago

    Great experience for my new teen driver doing a road test. The lady immediatly smiled and said take a deep breath, you'll do great.

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    1 year ago

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    2 years ago

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    2 years ago

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    10 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    3 years ago

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    1 year ago

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    3 years ago

    Slowwwwwww. Slow slow. This place is not ok. How can you run a place like this. Be prepared.

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Nc Dmv Reviews in Other Languages

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    People searched for Departments of Motor Vehicles 445 times last month within 5 miles of this business.

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    Division of Motor Vehicles

    Division of Motor Vehicles

    3.1(96 reviews)
    4.5 mi

    We came without an appointment to get an ID card for my mother. We were prepared with all the…read moredocuments and were given a number and asked to wait in the car for our turn. Text messages kept us informed about our place in line. The staff was smiling, kind, and courteous. My mother was offered a chair since the computer was running slow. We were near the end of the process when it turned out the computer system was down statewide. I asked if I could take my mother home since staff did not know when it would be fixed, and the woman handling her paperwork arranged for me to return before 4:30 to pick up the ID without needing an appointment or my mother. To my surprise, I received a phone call letting me know the paperwork was ready. I stopped by to pick it up and was handed the ID on the spot. Considering the "complications" with the computer system, this was still a pleasant experience. The team there is wonderful!

    I got in line at 2:30pm and was out of the building at 4:46pm. They put the "At Capacity" sign up…read morearound 2:50pm but still let us stay in line. As they got people in and out the gentleman counted and let more people in. They were very patient, fast, and courteous. NOTE: Make sure you bring your DL/ID, birth certificate, 2 proofs of residency, and marriage license for the Real ID. They all have to match as far as the spelling of your name on all documents. The gentleman comes out periodically to check documents and will let you know if something else is needed for the service you're requesting. Any kind of driving test they start cut offs after 3pm. You have to ask for the specific time. Hope this helps.

    Photos
    Division of Motor Vehicles
    Division of Motor Vehicles - Around the corner is the door. They get you moving pretty fast.

    Around the corner is the door. They get you moving pretty fast.

    Division of Motor Vehicles

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    NC License Plate Agency - Form two lines: One for titles and new plates; one for renewals.

    NC License Plate Agency

    3.0(36 reviews)
    3.1 mi

    Although the line went out the door, this is the best NC License Plate Agency that I've been to --…read morewhen it comes to customer service. I waited in line for 10 minutes but a few hundred dollars later, I was out the door. The agent help me was kind and patient. The only issue here was the parking. Most parking spots are marked by other businesses. I had to park in the way back back of the lot, praying that my car wouldn't get towed.

    Very Disappointing and Unprofessional Experience…read more I had a very frustrating experience at this license plate office today. I had just started a new job in Raleigh and chose this location because it was less than five minutes from my workplace. I went there to pay my vehicle property taxes and expected the process to be fairly simple. I waited in line for more than 30 minutes. During that time, another customer came in after I had already been waiting and stood in a separate line where no clerk was assisting customers. When a clerk Mrs Charlene eventually became available, that customer was helped before those of us who had already been waiting. What made the situation even worse was the rude and unprofessional attitude of the clerk. I understand that employees can have busy and stressful days, but customers should still be treated with basic courtesy and respect. I left feeling that my time was not respected and that the situation was handled unfairly. Waiting over 30 minutes is frustrating enough, but being treated rudely on top of that made the experience especially disappointing. I hope management will look into how customers are being handled at this location and address the issue of both customer service and how the lines are being managed. People come to these offices because they need a service, and they deserve to be treated fairly and respectfully.

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    NC License Plate Agency - Store front at 8:30 am.

    Store front at 8:30 am.

    NC License Plate Agency
    NC License Plate Agency - Line on a Monday Morning- only accepting cash however there's an ATM located inside.

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    Line on a Monday Morning- only accepting cash however there's an ATM located inside.

    Social Security - What exactly does this mean?!

    Social Security

    2.3(39 reviews)
    2.4 mi

    Has anybody ever had to get a replacement social security card for something? Is it not something…read morethat you look forward too. I went to this location, and got there about 10 minutes after they opened. I should have gone 30 minutes before they opened. The place was packed when I got there with about 50 people waiting. It took me an hour just for them to call my number. It turned out that, even if you call, and they say you have the correct paperwork, that you might not, as was the case when I went. When I got to the window, they said that when you call, the person that answers the phone sometimes gives out wrong information, and it used to happen all the time. I just went to save time on mailing paperwork back and forth, which might add up to weeks. So, I guess I will get the correct paperwork, and then next time get there really early.

    So I don't think anyone really ever wants to go to the social security office. You need to go for…read moresomething and you "adult" as they say. I wasn't looking forward to my visit, especially after reading some of the reviews. For my business I decided to make time to go in on a Tuesday about 9:30am. I filled out the appropriate forms ahead of time (get them online if possible). From the time I took a number to the time I was called to a window was about 7 minutes. The young lady that helped me was very friendly. She explained anything that I had a question on, and done in another 5 minutes. I was amazed! Perhaps my need was a simple one but it was a pleasant interaction. I didn't take any pictures to post, but the ones posted are pretty accurate. I do wish I would have gotten the young lady's name so as to credit her for a job well done.

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    Social Security - Line out the door

    Line out the door

    Social Security

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    Raleigh Housing Authority

    Raleigh Housing Authority

    1.0(1 review)
    4.2 mi

    New Many Civil Servants despise the poor. They…read morewholeheartedly believe that poor people are stupid ~ the rationale being that if they were smart, they would not be poor. Few organizations have honed their disdain for the poor as well as The Raleigh Housing Authority. To understand the generous vituperation many are met with when seeking help, one only has to look at the qualifications needed to work at The Raleigh Housing Authority. While there is a section to list education past high school, Excel, PowerPoint and Word proficiency are the most sought after skills. My rent was raised almost $100.00 in a three year period. I asked why. It is a simple question, one that requires a simple (yet complete answer). Last year I asked for a FORMAL HEARING. I also asked to review the paperwork The Raleigh Housing Association held before the hearing. At first I was told by Priscilla Batts that the rent had been raised and her decision was final. I persisted. My Formal Hearing was set for 06, April, 2023. Laura McCann, a ten year veteran and curent employee of The Raleigh Housing Authority was the mediator. I has given specific times and dates that would work for a ZOOM hearing, as I am disabled, do not drive and there is no public transportation from my apartment to their offices. According to their rules I should be able to: Present an argument, call witnesses, ask questions and make a closing statement. I was not informed before the meeting that I would only be allowed thirty minutes! To on ones surprise, I did not prevail in my hearing. According to their rules, a Certified Letter would be sent out within ten business days telling me of their decision. Also of no surprise, no such letter was ever sent. The Raleigh Housing Authority also said they would provide me with a CD/DVD copy of the hearing - I asked it be readable on a Mac machine. I have not seen that either. The Raleigh Housing Authority then set up an additional Formal Hearing on 27, May, 2023 and informed me that it would be at their office. They did not offer to pick me up and drop me back home after the hearing. The Raleigh Housing Authority had engaged as a mediator for the second Formal Hearing, a law firm known for their skill in defending housing authorities from actions by tenants. I could not imagine in my wildest dreams any such person or law firm being dispassionate in that situation. This situation was indeed the very definition of "Jiggery-Pokery" (trickery, hocus-pocus; fraud; humbug, sly, underhanded action, manipulation). Their hire, The Banks Law Firm thinks they are pretty good at what they do; 'We have also defended lawsuits and potential lawsuits against clients alleging discrimination and non-compliance with housing programs.' While The Raleigh Housing Authority is by no means singularly blameless in perpetrating this perversion of justice, they have done nothing in their power to act fairly, ethically, honestly, or in a timely manner. While our Social Security income in old age is barely enough to keep our lives together, we are able to maintain dignity despite efforts of The Raleigh Housing Authority to strip away needed and appreciated support for those of us who who are old, infirm and poor. One final thought; while many Civil Servants truly despise us poor people, and readily show their arrogance and disdain in attitude and action, we are not as stupid as they imagine.... I learned early on not to trust so I recorded the Formal Hearing knowing full well that their recording would never be forthcoming. And if you, RHA, have any problem with anything I have said in this or any other email or missive to Priscilla, Laura, or anyone else in The Raleigh Housing Authority, you can seek redress in a court of law and I will, gladly make that recording public. You know what? You don't have the stones!

    Nc Dmv - departmentsofmotorvehicles - Updated September 2026

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