Bad initial review - unpleasant experience and painful...first exam in Wake Forest..procedure…read moreoccurred in Briar Creek. Dr. Holman, who did not do the procedure, followed up in Wake Forest office regareding initial procedure. Reexamined area, took xrays and I was satisified with his professionalism and attempt to resolve the intial dissatisfaction.

Was referred to Capital Oral & Facial Surgery by our orthodontist. One call to them and I…read moreimmediately decided we'd not be using them. There may be pleasant people among their staff, but the customer service person I spoke with was immediately curt, unkind and rude. Customer service starts with the person answering the phone. They need to have better customer service at their front desk.

Dr. Kozacko performed a wisdom teeth extraction on my son and he now has permanent nerve damage…read more After 2 years he still has a numb lower lip with no sensation. Office is old school and doesn't offer or use any newer technologies to avoid these possible complications. We were never informed of any possible complications that could occur due to nerve damage. During the consultation they put you in a tiny room and make you watch a 1990's video on the procedure. Not until after he realized he had nerve damage did he tell us this was a complication that could occur and made me sign a waiver for him to continue to treat him for post surgical infections. Do your research on newer technologies offered for this surgery before choosing this practice. Other practices in the area are more up-to-date technologies that can avoid complications of taking out wisdom teeth that are impacted. I regret ever using this practice or physician.

I am not the patient but my wife is. Not sure what the issue was, or what happened with the women…read morewho rated this office one star but our experience was completely different. My wife broke a tooth and there was not enough left to put a crown on it. She was able to get an appointment with this office and they went over a number of things on the phone before we ever came in. Once we arrived we were greeted and everything was explained very thoroughly and our questions were answered. The office is very well organized and everyone was professional on our visit. Not all of the services were covered by our insurance but that was explained to us. We paid at the time of service and were given complete aftercare instructions. I see no issues with the office but everyone has their own experience and everyone is allowed their opinion.

My husband came here in May 2022 for a tooth extraction. He decided he wanted an implant, so Dr…read more Milewski placed cadaver bone in his gum. We have returned four times, driving from our home forty-five minutes away. Three of the four times were futile, as nothing was done but X-rays. Another time the cadaver bone process had failed, so no implant, just another incision in his gums with stitches and antibiotics. No information was given as to the process for having an implant, and no patient information was available when I asked. The doctor and the assistant looked at me in seeming disbelief that I had asked for information to read. There should be some type of informative literature offered to explain step by step what will happen. So far, it's been eight months since the tooth extraction with no implant yet!

Dr. Hoverstad treated me when he was just out of dentistry school and working in Wilson County. If…read morehe sees this he'll most definitely remember my X-rays as they were some of the most peculiar anyone in that dental office had ever seen in person. With that being said, he was so good, I had to see him a second time. By that point he had his newer office here in Raleigh. He's the most personable professional I've had digging around in my head. Don't let his looks fool you, he can work a scalpel and a pair of pliers with the best of them. He operated on me 2x for a total of 4 teeth extracted. No infections, pain was minimal and instructions were clear. If I could use him again, I absolutely would. Thanks Eric.

Dishonest and shady office staff has turned this once amazing dentistry office to shambles. When…read morethey stopped accepting my insurance and did not inform me of it was the turning point. First they sent me a bill from an appointment that was 6 months prior for charges that I had no knowledge of - they backtracked and said they don't take my insurance anymore and I needed to pay it. No, that's not how this works! I paid what I was supposed to pay when I was there, they wanted even more after 6 months?!? The way I found out was when my daughter went for her appointment and they told her it would be somewhere around $100 for what we had been paying $0 previously. No notice! I told her to get back in her car and come home, do not go sit in that chair for your cleaning! The office staff had the audacity to tell me they would charge me for a no show if she didn't stay, somewhere around $100. I laughed, and told her that it is on them for not informing us of their change in accepting our insurance and to come find me for that missed appointment charge - please, come find me! That was the end of going there. It's a shame. I liked Dr Adams, he was nice. It's the lack of communication with the patients in which they lack that led me to find another provider. Touché

I was a patient with Dr Adams years ago. The attitude of the office as always offputting, but I…read morethought I was getting good care. It turns out, multiple aspects of dental work by Dr Adams was incomplete and done very poorly. After years of an infection that broke into my sinuses, I went to see a specialist who immediately identified the poor work. He also knew exactly who did the work, as he has had to help other former patients of Dr Adams with similar issues. Thousands of dollars, multiple procedures, and multiple health issues later, I am back on track and healthy. As a side warning - over the years, I have posted about this experience on provider review sites. Those reviews, and others I would see about similar botched work by Dr Adams, have since been removed.

Great staff Dr. Tropmann, Amy and Beth. Professionals that do their jobs with care and kindness. I…read moreappreciate them.

My experience with this company was awful. I purchased a full upper denture with a 2 year…read morewarranty. The denture broke three times in three different places in a 2-1/2 year period. They refused to ever completely replace it and would only glue the thing back together again. I am now out of the warranty and afraid to eat pretty much anything with these teeth. My money is down the tubes and now I will have to go to my own dentist and pay lots of $ to buy a replacement denture so I can have enough confidence to eat my dinner. DON'T EVEN GO HERE!

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