I had called this company once before, so I already knew they were reliable. They responded immediately with a callback and arrived the same day, within just a few hours. What impressed me most wasn't only their fast response time, but the outstanding service from the young man who came out. He took the time to patiently explain how to prevent future backups--simple, easy steps that are completely avoidable, even with my limited mobility. He even sent me a picture of the items I should keep on hand to stay ahead of any problems. I was truly pleased with both the quick response and the thoughtful, helpful care I received. Highly recommend them! read more

Ned Carnett Septic Service - Thank God I kept their number! Life savers! - Plumbing Near Me - Placerville, California

I called Ned Carnett Septic Service because another company I called first was very rude to me. Carnett's was very nice on the phone and I was able to set up an appointment with no problems. John came out today and dug up our septic tank this morning, and he was very helpful in answering all our questions. We got to watch the whole process (digging up the covers, pumping, and all that goes with it). John was a hoot to work with, and made us laugh throughout the process! Our tank hasn't been pumped in 10 years, and he said it looked good for such a long time. We're going to have risers installed, so we can make their next visit even easier...Great father and son team family business. Very friendly service, and good value for the cost, too. We highly recommend them- No Shit! read more

Jason saved us when we were in a bind determining what our problem was and how our septic inspection from our home buy was incorrect . He also recommended an equally good contractor to help us fix the problem. Could not recommend enough. read more

Absolutely stellar service! We have used Carnett on different properties and have always received fast response, always answering the phone, and do an excellent job with a job that most people would never do. Do not hesitate to call when you're having septic issues, Carnett will take care of you. read more

Ned Carnett Septic Service - Pumper truck - Plumbing Near Me - Placerville, California

This family business not only gives superior service, but unlike some companies, treats you with respect and genuinely puts the customer first! Kudos to the whole Ned Carnett Team! Thank you from my heart for such conscientious service and going the "extra mile" to help me trouble shoot my septic issues! read more

Going through a rough time in my life right now and I was so relieved to call Ned Carnett's Septic Service and they professionally and competently took care of my backed up water problem in the toilets and tubs. The price was very reasonable and so worth it to have my toilets working again!!! read more

I called this business about getting maintenance pumping and some issues with the second side of our tank being buried and wanting to get that pumped, but didn't know what to expect. His son came out and dug further down and was able to pump both sides! Yay. We've had one side pumped several times, but other companies said the other side could not be done without hiring an excavator (even though it was already mostly excavated from when we bought the house). Kudos to these two great guys! We are very happy. Now all I need is a recommendation for risers, so we can make their next visit even easier...Great father and son team family business. Very friendly service, too. We highly recommend them! read more

Prompt and professional, they know their job and know it well. I guarantee you want great customer service, you'll get it . 5 stares aren't enough.. Paul W read more

Murray plumbing recommended. So we called, Needed our tank emptied, Lonie was great on phone to set appt and John came within few hrs! Professional, friendly, very thorough. He was done in no time! Ned was very reassuring and understanding. Highly recommend! Thank you for being so prompt!! read more

I only wish I could give this company more than five stars! I was in a crisis with toilet paper and feces filling my walkway in front of my house. I was stunned and went through a big, long list of names of companies that do septic services. Some of the companies I called were basic plumbing and did not drain septic tanks, they only unclogged them. Companies that did the full service clearing out of the septic tanks took too long getting back to me or not at all. Ned Carnett Septic Service was suggested by someone online, so I gave them a call. They picked up the phone on the first attempt to reach them, no answering machine or phone tree menu. I told them my issue and they had a truck out to my house within that hour! Jason the driver, took the time to show me what my issue was to prevent another incident. Not only did he flush out 1250 gallons of waste he cleared a clog and gave me advice on how to prevent a clog moving forward. I would highly recommend this company. I am not going to lose this card because I don't see me ever using anyone else in the future. read more

Very responsive, truly professional and trustworthy! I would definitely recommend this company for anything related to a septic system!

They were on time, very efficient and polite. Highly recommend this business. They return your call right away and were very helpful and informative. read more

I could literally copy and paste any of these 5 star reviews as they are all spot on! Excellent service, informative, personable and professional! We had an issue and called late on a Saturday night. They took the call and were here to help at 8am SUNDAY morning. Outstanding!! Cost was very reasonable and the job was done quickly. Can't say enough good things about Jason and his company. Will definitely use again but hopefully not for many years! Lol Larry and Carol Forst Somerset read more

Called them on a Sunday evening and they were incredibly helpful and scheduled to come and service my septic the next morning! John was amazing, he even helped me finish digging to access my lids, he was professional, courteous and efficient, very knowledgeable and even educated me on how my whole septic system works. He had everything done, back and running in no time! I will be a forever loyal customer and will use this company for all my septic needs in the future, I HIGHLY recommend them! read more

These guys are quick!! Had 2 severally neglected tanks that needed to be pumped. Once we got them dug out these guys came out same day, a holiday and a weekend. Fantastic service, reasonable price. 5 stars here. I'll be calling them for another service in 5 years! read more

Fast and friendly service. Not sure how much more needs said for having my septic pumped...great job!? Thank you John! read more

I first used these folks six years ago when I bought my house and needed my septic inspected. Prompt and thorough service. I recently called on them again because my septic was clogged and full. Unbelievably thorough and professional service. Came out and had me at 100% in very short time, using high-grade commercial equipment. Do yourself a favor and give them a call next time your septic is in trouble. From the time they answer your call until they drive away, you'll know that you made a good choice. Thanks again John read more

I'm a 30+ year real estate agent and have used Ned's services exclusively; honest, reliable and friendly- they have never let me or my clients down. Steven is continuing in the family tradition. good work! -Charles West, Re/Max read more

I would highly recommend Ned Carnett Septic Service. When you need it, you need it now!!!!!! They came out the next day and got us back in business. They were very helpful on the phone. I went through my warranty company and they helped me with the process. I had to call several times and they were professional and very nice. They did a great job. read more

Plumber was working today on sewage line and found the tank was full, then Ned Carnett was referred. Came same day and very kind and professional. He found the issue quickly and job done efficiently while plumbers were there. He answered all of questions I had and explained us a lot of things. I will definitely call John Jason T@nedcarnett next time the issue arose. read more

Ned was awesome - showed up on time and completed the job without any issues.. Very friendly and considerate of our time!!!

We've used this company twice, once for a septic tank inspection and the other for a septic pump, the pricing is very reasonable and owner Jason is awesome! Sweet people that own this business starting from his wife who answers the phone and always kept us updated and Jason who spent extra time explaining our tanks to us, and talking with us. We will 100% be calling them if needed in the future, fantastic people and service! read more

Friendly, fast and very reasonable! Couldn't be happier with Jason and Johns service!

Came and pumped my system and yesterday they pumpEd my neighbors home as he drove off our private road he destroyed our streets form boards which the neighbors were repairing the asphalt. When he pumped my house and my friends houses he complains that the septic system has baby wipes in it and that's why his truck hoses get clogged, he has said the same thing at 3 of my friends none of us has any kids, it's just an excuse because his equipment is old and worn out never use his service again !!! read more

Great service! Lonnie on the phone was super helpful and friendly. She referred me to Steve Carnett, who came and dug through to the septic, and that same afternoon sent John up to pump, which went very smoothly, even though our tank was super full. Steve found a crushed pipe and recommended someone to repair. He came right out and will fix the pipe tomorrow. Everyone at the company and those they recommended have been very easy to deal with and get hold of and provided quick and professional service. read more

Very efficient service. I had them handle my septic - a fellow came up, pumped, left. Hard to argue with that! They accepted payment via Venmo, so it was pretty convenient. The price was slightly higher than initially quoted, but I understand that gas prices have gone up significantly and so I don't hold it against them. read more

Ned was on it! He tried to fix our problem the first day. We weren't really ready for him. But he came back and got the job done. Super nice man! His son as well! read more

Thank you to Ned Carnett Septic Services for their fast, friendly and professional service. I recently discovered a backup in my septic system which needed immediate attention. I made one call and the tank was pumped out that same day. Great service! read more

Boy these people really bailed us out, literally. Very responsive. Answered a late evening call and we're at out house first thing the next morning. Jason was super and had everything back up and running in about an hour. These people come highly recommended. Professional and yet very reasonable. read more

We purchased a home several years ago with a lift tank and a pump. Being that we are from the Bay Area, it was a big adjustment to go from a clean and easy sewer system to a lift tank that constantly needs to be monitored. The brainiac who built our house 20 years ago thought it would be a great idea to plant Maple trees directly on top of the lift tank....well trees really like fertilizer and water; two readily available offerings with a tank directly under them. Needless to say, the roots became so invasive that the trees required removal as they kept on stopping up the tank. Ned was referred to us through a former neighbor; we met him about 6 years ago when the first issue arose and the tank overflowed; not pleasant. We have had 3 separate issues with the tank, he has pumped the tank all 3 times, has been fast, efficient and very reasonably priced. He has a great disposition and never fails to make me and my husband laugh. I highly recommend Ned. read more

Very friendly and informative!! We had an emergency septic back up last night, called this morning and they got us service within an hour or so!!! Wonderful people, fast service, didn't price gouge, we would highly recommend them to anyone!!! read more

Great service came out right away and did a thorough job and best price. Very professional. Would recommend.

You will not find a better Septic Co. in the area! Ned came to my house twice, and never charged me! (And I'm not exactly "in town".) So refreshing to find honest people still around! He told me what the problem was(roots in the tank) and referred me to someone who could rectify the problem for a fair price(Vern Nickle). These are good people! read more

Called today prior to 8 am left a message. Received super quick call back within 30 mins from the owners son. He told me he could work our home into schedule in the afternoon SAME DAY which was great because sewer backing up into our home isn't my favorite sceanrio. He came out after calling to say he was on the way earlier than expected :) Was friendly and professional, got the job done :) we would recommend them to anyone! Thanks guys-- Gene & Alyssa E. read more