Used these guys for service. My first interaction was with a…read morefaulty TPMS sensor. Service advisor told me that they had to order it and it would be about 1 week. After not hearing for 2 weeks I called and was told that it was backordered and they'd call me when it arrived. After another month I called to check in, spoke to a different service advisor, and was told that he can't even find my order in the system and that my TPMS sensor showed up as in stock in the local warehouse and could be there the next business day. When I asked if the last guy simply forgot to order it I got no response. Yesterday I showed up for my appointment to have my oil changed, brakes replaced, and winter tires swapped for my summers. I scheduled the appointment over the phone over 1 week in advance and specifically asked them to order 4 pads and rotors so that they would be there when I showed up. Showed up for my appointment and was told that never happened. Had them just swap the tires instead. Get in the car to drive away and see that the tech forgot to re-train the TPMS sensors... Will be going to a different dealer from now on. Last comment is that even if you book an appointment for a specific time and tell them that you're waiting, they hardly ever pull your vehicle in the garage in the first hour. Waited over 3 hours to simply mount/balance 4 tires. (Usually 1-1.5 hours of labor)

DONT BUY FROM THIS DEALERSHIP: My car buying experience…read moreshould have been straight forward and easy for any of the sales staff. I was pre-approved by my lender; I had researched the make and model of the car I wanted and was ready to purchase. Freedom Nissan in South Burlington, VT had a Mazda that I was interested in buying. This is my experience with this business. Treating me horribly was completely unnecessary. All they do is lie! 1. We sat down with Seth Quittner, who immediately wanted to know about our trade in. I told him that we were interested in test driving the Mazda. He went with us. We noticed the "Blind Spot Prominently Sensor" warning light was on. Seth stated that "it was common with heavy rain or snow" - he got calls about it all the time, no big deal". It was raining quite hard, so we didn't think much of it. That was a LIE! 2. Once I decided to buy the car, there was no negotiating the price. Seth makes it sound like he will take your offer and go back to the owner and ask if they can do it. It's a con game. I watched him do it with other customers. Instead, Kyle Nichols, the manager came out and I got shown a sheet of paper, which has a list of all the Mazda's in the area and they didn't even let me hold it to read it. I was told they have the best pricing. I had already vetted the car with my lender and the price was decent, but this tactic is what they do with everyone. 3. In order to complete the paperwork process, you get taken upstairs. Shain Quartz was being trained on the process by Kyle Nichols. Shain called me a day after I had signed my documents to tell me that he made an error and that I needed to drive back to their office and resign them. I asked him to email me the documents to show what changes he had made. Not only did he not email me, he sent my documents that he made changes to, without me knowing what they were on to my lender. That is illegal. When I spoke with Kyle Nichols about it, his response to me was "Shain is a nice person, he is being trained, how can you hurt his feelings? THAT IS WHAT THEY ALL DO; THEY DEFLECT FROM THE REAL ISSUE AND NEVER GIVE YOU A STRAIGHT ANSWER. 4. On the day I purchased the car, as I was leaving, I noticed the fob was broken. When I asked Seth if they could fix it, he told me they are "NOT A NISSAN DEALERSHIP", THEY ARE A SMALL BUSINESS and that fixing the fob would cost $75.00. I just purchased a car that was over $20,000.00 and they turned fixing the fob into a MAJOR ordeal. I went to Kyle Nichols, who is the manager. He agreed to replace the fob but I had to drive to the Mazda dealership in Montpelier to get it fixed. He paid them directly and I picked up the fob thinking that was the last interaction I would have with this business. I WAS WRONG!!!!!!!!!!! And I found out why I needed to go to the Montpelier location - Freedom Nissan is shady. 5. I made an appointment with the Burlington Mazda dealership to have the sensor looked at. Apparently, Freedom Nissan KNEW THE SENSOR WAS NOT PROPERLY INSTALLED before they put it on the lot for sale. THEY KNOWINGLY SOLD ME A CAR WITH A SAFTEY ISSUE. They got an estimate, chose to put the part in themselves and never had it calibrated. The cause of the sensor not working was due to an accident, which was not disclosed on the car fax sheet. Seth told me it was due to rain! Mazda sold Kyle the part but could not confirm if they had installed it. This situation required me to text Kyle and ask him. Another tactic they use, is only wanting to talk to you on the phone, so nothing is in writing. The lies in our text conversation are mind blowing. Kyle: Freedom Nissan did not do the work on the car; we paid Mazda to repair it. LIE - We don't repair electronics on non-Nissans. We always do the right thing and pay the manufacturer. Another LIE! - I'm working on getting a copy from Mazda I'll report back. If we could chat on the phone real quick - I got a lot of info Me: It was looked at, not fixed at the Mazda dealership. Email it to me please, I was told by Mazda, Freedom Nissan did not complete having it fixed there. They need to know if you put in a new module somewhere else. And if you say you did, why wasn't it calibrated? Kyle: What does Mazda say needs to happen? I misread the internal notes looks like Mazda gave us the module to fix. Me: Are you saying Mazda gave you the part? Kyle: It appears we brought it to Mazda, they sold us a module, then our technician repaired it. Are they requesting for a calibration of this module? This review platform doesnt give me enough space to tell you the rest of the story... they refused to pay for the repair unless I signed a non disclosure / settlement document - I was yelled at - I was told by Mort Shipario that I needed to "Step Back about calling them liars". - which was a threat. I have never been subjected to such unprofessional, unethical, cons like this before - totally discusting.

They were able to get my bmw in quickly and resolved an issue with it promptly to get me back on…read morethe road. The owner and employees were very knowledgeable and professional. I will be back for future service!

After spending over $6,000 repairing my granddaughters Volvo at this shop over the past 3 years, on…read moremy last visit the car failed inspection. The reason written was the side passenger mirror was not functioning. The cause was a broken turn signal in the mirror. After searching for a used mirror and having it installed, I returned to have my car reinspected. 8 weeks had gone by. This time I was told the car failed inspection due to the license plate light being out and a small dig on one tire (which was there during the first inspection). When I questioned Rob he became quickly agitated, defensive and ranted unprofessionally! Wow! Needless to say, I'll never return due to the questionable integrity of the shop and its customer representative Rob who needs to learn to deal professionally with customers!

Whenever we have an issue with one of our vehicles, we bring it to Essex Automotive because we…read moretrust them. With their first-come-first-serve style of getting annual services/tires done, there is almost never a time they will not take your car that day. The service has also been great, and they do not up charge on services or 'find' something else that needs to be 'fixed'. Very thorough service.

My recent experience compels me to ask myself would I want to give my business to this opertion?…read moreI visited its website in June to learn about their service offerings and, having some questions, sent my inquiries via their contact form: as of today, FOUR MONTHS LATER, I have had no response. While on the site, I noticed a field for discount coupons, but when clicking on it...NOTHING CAME UP!?!?...If this is the level of competence present @Essex Auto, I don't want them working on my car!!!!!

I have been buying through Gardeners Supply for nearly 30 years. Simply the best quality products…read moreI can find anywhere.

they do not except returns unless you pay for shipping. I bought rubber stepping stones that were…read moresupposed to look like rocks instead they looked and smelled like a slab of a tire. tried to return and it was going to cost 100$

I'm not totally sure what the rest of the reviewers are talking about, but I had a great experience…read morehere. I had my oil changed and my snows put on for about $20 less than the lowest price I could find anywhere else, and trust me, I looked a lot. I'm a student and on a very tight budget, so I really needed that. This place was recommended by someone on Front Porch Forum, and I was definitely not disappointed. Their customer service was excellent, they seemed to enjoy their work, and they worked very quickly. I definitely recommend this place, and I'll be going back for the rest of the work I need done.

Beware. These guys will scam you. Tried to trick me into a few hundred bucks of work for…read moreinspection. I waited (45 minutes) for the verdict. Bottom line: you cannot trust Great Northern. I asked: "so it doesn't pass?" And the mechanic says: "hey, it's not like we're trying to extort people here." Methinks he doth protest too much.

I had a garage door that was crooked. I called and set up an appointment. They came at the…read morepromised time and replaced the springs. Cody did the work in a timely fashion and I am very satisfied with the repair work.

It was a pleasure to work with both Bob and Ryan getting a spring replaced on our door…read more Bob diagnosed the problem and when he didn't have the part made sure I could get the Lawn Tractor out before he left. Ryan came by and not only replaced the spring but physically inspected all the fittings on the door and full lubrication. Cannot recommend enough

I don't like to leave bad reviews but I feel very taken advantage of. I made an appointment at this…read moreplace for an oil change. I dropped it off and went to get a coffee bc there's no place to sit. I came back an hour later and discovered they somehow think that it's ok to charge $99 for a standard car oil change. That's $25 MORE than I've been charged at the dealership! And the dealership offers me cookies & coffee and has a nice place to sit. This is insane. Moreover, they didn't ask for permission to do a tire rotation, they just did one and charged $40 for that. In my experience it is customary for the tech to call and say, "hey this is what we found and what we recommend, what would you like us to do?" I had budgeted $75 and walked out paying $155. I don't know if their work is quality, but no oil change is worth twice the price. I can say I will never go back.

not one to review but should have left a review years ago but thought it would never happen again…read more 1st- Over charge on servicing and lie about what they do to it, over $600 JUST to get serviced 2nd- Was almost sent home with wrong jetski after i had to point out it wasn't mine multiple times,no biggie stuff happens... When it was hooked up after the summarization i realized they did not put on the drain plug, after they put it on i brought it home (short trip) and realized it was not even on tightly i pulled it right off with no effort. 3rd Recently bought a part since nobody else had it in stock, went to pick up and i asked to open it, was asked "do you not trust me?" most likely joking and i explained i wanted to see if it came with part number " NEOPRENE SEAL 293200134 " gasket/seal the end of wear ring to seal either the base or pump. was told there was no gasket/seal and was sent home. after pulling jetski apart and taking out the old wear ring as i expected there was a rubber gasket/seal that also needed to be replaced and ordered stalling riding for almost another week i would not recommend servicing, buying, or anything from these guys. even seen it go downhill since i've been around in 2020, just hire random kids from around town to wrench on equipment they sell. if you're looking for a new place to get serviced bring it to sportline in queensbury ny, AKA dax power sports

Margie Philo and the entire staff at Adirondack Premier Properties is what excellence in real…read moreestate sales looks like. Carrie Donatello was our listing agent and worked diligently day and night to bring us the right buyer. The strategy and marketing plan upfront was the reason we sold so quickly after 3+ years on the market with other agents. Adirondack Premier Properties guided us with experience, solid market analysis and handled every nuance in a complicated sale. The most important take-away was that APP actually cared about their clients. We highly recommend Margie Philo and the entire group at Adirondack Premier Properties!

We booked this property in upstate New York so my brother could compete in the Ironman race,…read moresomething he had trained for and been looking forward to. Days before our stay, he was seriously injured in a horrible bike crash. He couldn't travel, couldn't compete, and our family was dealing with a real medical emergency, not an inconvenience. I contacted the company right away and explained what happened. They offered to refund us if they were able to rebook the property. I waited in good faith. The dates passed, and when I followed up, I learned they never rebooked it. When I asked again about the refund, they flatly refused. Let that sink in: a child was injured, and this company's response was to hide behind a policy instead of showing an ounce of basic human empathy. No compassion, no flexibility, no acknowledgment that a real person's real emergency mattered more than a few hundred dollars. They had every opportunity to do the right thing and chose not to, twice. This is what happens when a company decides money matters more than the people paying it. If you're looking for a host or property manager who will treat you like a human being if something goes wrong, look elsewhere. This one will take your money and offer you nothing but indifference in return.

I called to report that my internet was out. The service rep was polite but I don't know where they…read morewere working from - possibly remotely from their home. The background noise and other people talking made it difficult to understand what they were saying, plus English was not their primary language. I did manage to get an appointment 2 weeks out, but in the meantime I did some playing around with my router and modem etc and fixed the problem myself.

Terrible customer service and terrible internet service! Their internet is stuck back in the…read more1970's! They charge you $129 for a 2 year contract. I was with them for 2 years but I got charged when I moved from my condo to my apartment that was in the same service area. They counted the move as a new contract. What a "money making" joke! Definitely would NOT recommend them!!

Tom Rotella was my property manager for over two years. He is friendly and personable and quite…read moreknowledgeable about the VT rental market. During the two years that Tom worked for me, I was mostly satisfied with his work. Our phone communication was always good; his email responsiveness, however, was not always the best. However, after my recent experience with him, which resulted in the termination of our working relationship, I must say I have come to question his judgement, integrity as well as accountability. Problems arose when I decided to raise the rent in one of my units this past summer and asked Tom to notify the tenants in spring. For months he assured me that everything was fine, the tenants had been notified and, when renewal time came, a new lease had been signed. However, after we failed to collect the new rent amount for several months in a row, I contacted my tenants, at which point it became clear that Tom had never pursued the lease renewal. Tom Rotella has let me down in a big way by failing to have my tenants sign an agreed upon lease renewal with a rent increase, which resulted in their tenancy becoming month-to-month as well as hundreds of dollars in lost revenue. Once I confronted him with the evidence and asked to see the lease, he stopped responding altogether. I wrote Tom one last email, giving him a chance to clarify and possibly rectify the situation. He has not responded to my email to this day. I therefore cannot recommend Tom Rotella to anyone looking for a reliable and dependable property manager.

Tom Rotella was the third property manager I had for an investment property in downtown Burlington…read more I wish he had been the first. After an extremely negative situation with another firm that I think is now out of business, I was referred to Tom, who got my property back on track and made it profitable for the very first time. He is efficient, courteous, professional and maybe most importantly, ACCOUNTABLE. If you're looking to take care of your tenants and get the hassle of owning rental property off your back, call Tom.