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    Redstone Property Management

    Redstone Property Management

    (22 reviews)

    Renting from Redstone at Catamount Lane was livable, but not worth the $1200 for a one-bedroom with…read moreno utilities (except water) and communal, coin-operated washer and dryer. We also had to pay an extra $50/month for a second parking spot, even though there were always plenty of available spaces. It certainly was not exceptional and unpleasant at times. The apartments themselves are dated and cramped with no A/C (window units are allowed) so it was hard to keep clean at times. There was plenty of closet space though and lots of green space around the apartment complex. Upon move-in, there was a weird smell under the kitchen sink that never went away and some of the cabinets had a sticky residue in them that took a lot of scrubbing to finally get rid of. Some of the doors were also chipped and paint-stained. During our lease, it seems like Redstone was trying to make improvements (i.e. replacing the carpet in the entranceway, fixing the entryway door so it shut fully, paving the parking lots and sidewalks, and replacing the laundry machines). The outdoor lighting in the complex was broken for most of our time renting there so, for the Vermont winters, it was VERY dark. It took them a while to even notify us that something was wrong and then eventually tell us it would take even longer to repair the issue. By the end of our lease, the lighting had been replaced but that led to dirt all throughout the complex and then mud during Vermont's spring. The interior hallway lighting was also broken sporadically and was eventually fixed. Some maintenance issues took a while to fix in the apartment, some they didn't even fix at all. A fixture fell off our light and they just said to leave it off. We had to send a follow-up email for two issues (a month after filing the request) to actually get them fixed. The snow clearing was decent. There were times during big storms that the sidewalks weren't well cleared and salt was minimal. It is also pet-friendly, which is nice (no pet rent, just a deposit), but the dog bag bins weren't cleaned regularly and they would just let full doggie bags pile up below it. There didn't seem to be an enforcement of the rules around the complex in general (i.e. the misuse of the garbage). Cigarette butts were also left throughout the complex. We were able to get our full deposit back minus a carpet cleaning fee, which is required if you have pets. The staff was always professional, helpful and responsive. I was locked out a few times (once after hours) and they were able to get to me promptly.

    Redstone Property Management is honestly one of the worst property management companies I have ever…read moredealt with. They send emails at ridiculous hours late at night, but somehow still manage to be completely useless when you actually need them to do their job. The whole process feels backwards. They want you to pay application fees and background check fees before they will even properly show you the property, which is absolutely insane. Why would anyone want to hand over money before even being able to see what they are applying for? They are also completely unwilling to work with people on even the most basic, simple requests. I asked for a small amendment that every other landlord I have ever had would have made in about five minutes, and they just flat-out rejected it. No flexibility, no compromise, no common sense, just a hard no for something that should not have been a big deal at all. If you have any kind of actual life, school, work, military obligations, travel, or need to leave town for more than a week or two, I would stay far away from this company. They act like any small request is some massive inconvenience and make the entire process way more difficult than it needs to be. I would never rent from them, never recommend them, and never consider any of their properties again. Zero stars if I could. Complete waste of time.

    Bissonette Properties

    Bissonette Properties

    (23 reviews)

    Not the greatest experience. Frankly I feel relieved to have moved out after only 6 months. I'll…read moreexplain... I am originally from Southern California and never experienced a property management company as eager to take money without actually doing worthy in return. Their apartments flood Craigslist and comprised the majority during the time I was looking prior to my move. Ultimately I felt like I got a good deal on a studio that was listed as fully renovated. Bissonette also offered to give me a virtual walk through while was still in CA so I could get a better idea. I thought it was a great idea, obliged, and got a pretty good glimpse (or so I thought). I signed the lease and sent them the deposit quickly so I could have something in place for when I arrived during the winter. After the 6 day drive from CA to VT, I was shocked to find that the building was a complete dump and the apartment was severely misrepresented in the photos. It was about 20% accurate of what I expected. To make matters worse, little things like simple communication to residents was never made a priority. Often times I would wake up on a Saturday morning to the wonderful sounds of construction right above my head, construction workers shouting profanity, missed package deliveries (because one half of the building is completely different than the other half), residents whining about parking spaces (even though nothing was clearly assigned), and overall price when compared to the quality of the living space. I just feel like this company has really overstretched the scope of what they are capable are doing given the staff size. They are polite when you speak to them over the phone or email, but I just don't think they are equipped to provide the best experience to residents and it doesn't help that their listings are really exaggerated for what you pay for.

    Renting from Bissonette was tiring. The location of the duplex was amazing, and we enjoyed the…read moremaintence staff. However, here are a few of the many issues we had. The property is not maintained. We moved into a dirty house and yard filled with mud, trash, and past seasons leaves. There was a pipe draining into the side of our duplex causing a giant pond that froze over in the winter. We had 15+ potholes from September that went unfixed until April. We were robbed and requested some security features, they claimed they needed to discuss this with the owner and we never heard back. These were simple things like permission to install an exterior motion light. Problems caused by their "tenant-monitored" parking lot are blamed on tenants. There are signs that claim they have cameras, none have been installed in the year we resided there. Definitley do not recommend them to college students or anyone with a family. They simply do not care about the wellbeing, safety, or comfort of their tenants. There is better property management out there!

    Lake Point Property Management

    Lake Point Property Management

    (7 reviews)

    There's a reason they have 1 star rating on YELP... We…read moreapplied for a home we absolutely fell in love with. We waited a couple of weeks. We're under the assumption they were processing the lease not just the application. We asked questions, which never got answered. They called our landlord and recieved an excellent reference. Calls/texts/emails never answered. They showed a lack of professionalism and experience regardless of their years in the industry, we were treated like garbage. These people missed out on a family who desperately needed the home, had the money, and qualifications as well as willingness to negotiate on how to make us work out. We received a letter stating we were denied (after we were under the impression we were approved) and I asked for an explanation and got no response. Upset is an understatement. The biggest complaint I have is the lack of communication, and not having the courtesy to answer our questions. If you're looking for good people to work with DO NOT give these people your money. Don't even try to, they'll ignore you. Apparently the manager is apparently "going through personal issues" which was the reasoning we got whenever we asked for updates. so for anyone looking to rent, if you see Yana as the manager, expect to be ignored and brushed off, better yet just run, don't walk.

    You could not ask for a better property management company. All tasks are done with friendly…read moreprofessionalism and striking expertise. 3 gents I have had the pleasure to work with are Josh Terreberry, Matt Hagen, and Spencer Lefebvre. They show up on time, get the task done well and leave the area clean and complete. Such a wealth of experience.

    Mountain View Property Services

    Mountain View Property Services

    (3 reviews)

    My experience with the owner, Micah, led to work being promised, but unfinished, and without…read moreaccountability. I felt completely misled. Mountain View Property Services also builds decks under their decks and patios tab, which you can view here. https://www.mtnviewservices.com/deckspatios, and this is how I found them. My online consultation was great, and generally speaking the design aspect went well until it came time for material samples and timelines. That was when they stopped communicating, responding to emails, phone calls, or text messages. After my deck was demolished, they basically vanished, and after almost 2 months of no work being perform I had to terminate my contract, request my money back, and start over with a new contractor. Very unpleasant experience, and the owner has deferred any responsibility to this day.

    Worst landlord and property manager we have ever had. We were supposed to move in on the 1st and…read morewhen I showed up to get the keys, he was still living in the apartment! Let's just say we moved in to a not so up to par apartment, but we moved out and left it 100x better than we found it. Promised to fixing things and never did or it would take constant calls and texts for him to come; those projects were never full finished. We made sure we would get our security deposit back, as my partner cleans and repairs housing so we knew exactly how to fix any small issues from normal wear and tear. It has now been 24 days since we moved out, I notified him on the 31st that we had moved out and cleaned. According to Vermont state law, he has 14 days to provide me with a statement of why he is not paying, or a check-- he has done neither. Multiple attempts via email,texts and phone and no response... DO NOT PURCHASE/RENT ANY PROPERTY FROM MICAH PAROLINE OR HIS COMPANY.

    Tom Rotella - propertymgmt - Updated June 2026

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