The most caring people I've ever met. Thank you for helping me get in with no appointment. I was a…read moremess with a bad infection and they never made me wait. They had so much compassion. I can't thank you enough. Im feeling better today. I don't know the doctor's name but she's been nothing short of amazing .

Dr. Shroff is a new doctor at this dental office, one I wasn't informed I would be seeing. She was…read moreextremely rude when discussing my care, and spoke to me like I was incompetent. She had very poor bedside manner during the handful of times I had to interact with her. She told me I needed one crown when I went for my cleaning appointment. When I showed up for my crown appointment, they took more X-rays and then she told me I needed an additional crown. She pushed me to get the second one and didn't explain to me why I needed a second crown. She made me make the decision immediately, and it felt as though I was being tricked into spending more money at this office since this was not brought up at my cleaning appointment. She was extremely rough with me while she was working on my teeth to fit the crowns. She also scolded me for my flossing habits, saying I wasn't doing it enough and patronized me after I explained I do floss every night with floss picks. I have been seeing Dr. Kind for years and she is an amazing dentist, which is why I am sad to be writing this review for her dental office. However, I am very disappointed and frustrated with the care I received from Dr. Shroff at Kind Dentistry. I will not be returning to this dental office.

I'm allergic to Tetracycline and they gave me Arestin. For a deep cleaning. I have MS they knew my…read moremedical background. All new people. Receptionist condescending and they have radiation vest that I wanted on and she had to tell me my cellphone has more radiation. Why have it on the wall? No have to be her opinion. When I saw poster as they had me wait. Told me not to get up. I saw they cleaned with Arestin. Asked for records out the door. They called and apologized to me. Jenny was very nice to me.

One of the best dentist experiences I've had. The whole office was fantastic. Thank you for the…read morecare!

Was a new patient last year but tossed around from dentist to dentist if I could even get in. Went…read moreto another DDS for an emergency. Recently returned to the clinic and was scheduled incorrectly by an assistant. Called the clinic and spoke with the front desk explaining the situation, the assistant knew I had a doctor's appointment immediately following that I couldn't miss. The girl on the phone was so rude and basically accused me of lying. Her tone of voice was belittling, and she didn't try to offer anything to solve the situation or go and talk to the DDS or assistant to clarify. I wonder if anybody even knows how she handled the phone call or today's situation. Once again Forward Dental has failed.

8-4-23 After getting insurance & needing dental work, I went to another Dental Office but didn't…read morefeel comfortable with the Dentist or the billing person! So I started going here because of the good reviews & at the first visit, after waiting a month to get an appt., the Dentist spent a lot of time with me explaining what she's going to do & answered my questions! I thought she was really nice & felt comfortable with her! I've been going here to get my extractions done! I was just told at the first visit to rinse my mouth out with warm salt water, take 1 Tylenol & eat soup! No other instructions were given! The Dental Assistant gave me my next 2 appts. but then I had to wait another 3 weeks for the next appt.! She also shows me a different amount that I owe after everything is done & says to go to the front desk when I asked her for a copy! I go to ask for a copy when I check out & it's been a different amount each time! Not sure if the Assistant should be giving me the totals I owe & it shouldn't be a different amount each time! Then the girls at the check out explains that they won't know until my insurance pays! The first one spent a lot of time checking it out! This last time the girl told me what I owe & it's quite a bit more than what was circled on the initial paper! She also didn't know when I'd get my denture as the lab isn't there! But wouldn't check it for me? So back to the Dentist! At first she told me 5 weeks of healing, then the dentures! Now it's 6 weeks out! I asked the Dental Assistant if I can get a temporary denture as I had asked before at my first appt. & she was going to check but didn't! When she gives me the injections, she refuses to numb the inside of my mouth saying that it doesn't work! It's painful having injections done on the inside of my mouth! I asked my son about this & he says that his Dentist does numb it! I've had pain with the bottom part after removal the time before & this happened again, but now it's worse! When she gave the injection she hit a nerve & I almost jumped out of the chair! She didn't numb it beforehand with numbing gel! Plus they're very cheap on giving me gauze & I had to use what I had at home even though it wasn't sterile! Then I had to order some more & pay for it! When doing more than one extraction you should be giving out more gauze! Not just a small packet of it! I was told the second time that I would only need it for 20 minutes by the Dental Assistant! That was incorrect as I was still bleeding later on into the evening! My lower extraction was painful & even though I took Tylenol it still didn't help so I called the emergency number Thurs. night & left a message only to have some guy call me back that was asking me if I got an instruction sheet & I didn't, then said my Dentist doesn't believe in giving pain meds.! He was giving me advice on how much mg. to take & switch it between Ibuprofen & Tylenol & ice on & off for 20 minutes! He said what to do but wouldn't give me his name! Said he's just the call center & he can't give out his name! And something about comparing calls & pts.! So they discuss personal pt. info. between themselves? I'm appalled & that's a huge no no! HIPAA! I've called other Drs. & they've called me back & I even knew who was on call ahead of time! It says on the message that it's a Dr. that will call back & it's not! Then they shouldn't be giving out medical advice period! He told me to call the office in the morning if I'm still having pain & then said to have a goodnight & abruptly hung up on me! Yeah I'll be having a terrible night trying to get rid of this pain! I called the office twice Friday before noon & no one answered! The office was open until 1500! I called the emergency number & it's late afternoon now & no call back! I called the office again & the same thing happened! So no one was in the office Friday? I'm not sure if I want to continue with my treatment or your office now with all that has happened, as well as other issues as I'm not feeling very comfortable anymore!

Outstanding care! I chipped my front tooth and and they repaired it to look like new. They also…read morefixed my bite and whitened my teeth. My bite was off from some work a different dentist did in giving me a device that was supposed to help my snoring. Instead, it caused me a lot of joint pain. DeRose Dental fixed the problem! Their work is superb and better than I have seen from any other dentist!

I would like to compliment Cindy. Pinnow on her kindness and entertaining way as I get my teeth…read morecleaned The whole staff is excellent .I missed you this summer. Cindy.

The staff is very professional and always nice . The dentist did an amazing job on my teeth and my…read morepartials fit perfect. I am very happy with my whole experience with Wisconsin smiles . The dentist explains step by step what he will be doing . He is gentle and knows what he is doing . I trust my dentist and the whole team is awesome . I recommend Wisconsin smiles to everyone!!! Thank you Dr. N and staff

Shady business practices, they had me take out a loan at my time if service which was a year ago…read moreand they told me that would cover everything that my insurance doesn't pay for, and now a year later they sent me a bill for over 500. Would not recommend!!! I should have done more research before, there any reviewers saying to stay away because this is just a money hungry business and they are 100% correct

Great dental group. Been there about 18 months. Everyone…read moreI've encountered has redefined my expectations--in the best way. My first dentist retired, and the replacement I inherited is nice, knowledgeable, and adjusts to my particular concerns. My hygienist is my favorite part of every appointment. Even the people in billing are smart, insurance savvy, and help me make informed decisions that align my needs with my wallet.

This place is an absolute joke since being bought out by whatever money hungry corporation bought…read morethem out. Their billing practices are ridiculous. What a horrible experience I had there yesterday. I'm having a crown put in which I paid in full $800+ (after insurance) for before they would even begin to start the process. You have a broken tooth, you're in pain but we won't help you until you pay the whole thing. Can you imagine breaking your arm and going to the ER to be told, yea we can fix that for you but you have to pay in full before we touch it, but I digress. I pay the money because it was the option I was given. The experience itself was quite painful to the point I had tears streaming down my face. I barely sit up from the chair, and the receptionist is standing there to take me back to her office to make sure I pay the $13 difference they are showing from the already $800+ I paid last week. Am I debating that I owe the money, no but is it in poor taste to have the receptionist standing in the doorway of your exam room to shake you down for $13 that they didn't collect from you originally? YES!! Send a bill in the mail like a normal doctor's office, I don't know, maybe allow the patient to receive their explanation of benefits from the insurance company before, or heck, even during your shakedown. You make your patients feel like cows being herded in and out. Not to mention being treated like you've been on the lam evading paying the Racine Dental Group $13 balance. The revolving door of Doctors and hygienists should tell you all you need to know about what a joke this place has become. If this was a review about the actual care I received it would be 5 stars so apologies to the doctors, assistants and hygienists there that have worked with me, you all are top notch. The greedy corporate folk that have turned this place I've been going to since a child with Dr. Jerry are the ones who the one star is going to.

The best in Racine! I'd recommend to everyone. Great staff and very friendly. The office is clean…read moreand well kept. They are easy to schedule appointments with...great for the whole family.

Dr. Palmer and all of her staff are great. They are all so nice and friendly. Generally, going to…read morethe dentist is not my favorite thing to do, but this office makes it so much more pleasant. They always remember things that I tell them and ask about how school and other things are going...even after 6 months of not seeing me. They explain what they're doing as they work, but not too much that it's annoying. Great dentist!

Love the community the clinic has. All staff are welcoming and provide excellent care. I've had…read morecleanings, fillings, mouth guards, etc- all excellent care. They remember information about you as of you saw them yesterday.

The entire staff at Belle City are first rate. From the receptionist to the dental hygienist to Dr…read more Oleson: all incredibly personable and knowledgeable. Makes me actually look forward to going to the dentist!

Awful- my filling is still bothering me . Their estimates were out of whack, (300$ more than…read moreoriginally estimated) cancel appointments after reminding you about the appointment ? I wanted a crown before my 40th birthday - I called to ask about the new price they were giving me and they never called me back and just cancelled. The girls in the office talk crap about customers/patients. You can hear them when you are on the phone swearing and saying ha I'm not calling them back. You have to chase for information. Never again

My fillings hurt and I think I got a infection from it and there closed today I really need them to…read morefix it and I feel like there going to charge me