Worst customer service I've ever received via telephone. Receptionist said they accepted my…read moreinsurance and were accepting new patients but refused to schedule me, told me they were probably going to refer me out anyway, and then gave me an excuse of "well we're in talks of not accepting that insurance any longer". Don't waste your time trying to schedule anything with them. Cant imagine their customer service is better in person.

Well what can I say but bravo had my regular 6 month cleaning at park center dental and nothing has…read morechanged. From the minute you walk in it's a warm almost homey feeling. Kim is just the best! Warm friendly and just a joy to be around. Dr lori is a wonderful woman and dentist I'm so glad I found this place! For all your dental needs it's the place to go. See you in 6 months.

April did a super job on my cleaning. The best I've ever had done. I'm sure there is not one speck…read moreof plaque left on my teeth. She is so sweet, friendly and professional. Dr. Mike's follow up answered all my concerns and gave me recommendations and options for follow up work in a way I could understand easily.

To the owners of Dental Care Associates; I have a medical…read morecondition and I have severe episodes and when I do, I am unable to leave my house (I have Severe IBS which I can verify through my Gastroenterologist Dr. Brett Baloun at Samford Center for Digestive Health). I called your office at 4am to cancel my appointment and then again at 8am to verify that the office had received my cancellation. The Office Manager "Courtney" basically berated me for cancelling my appointment so close to the time I had to be in and then reprimanded me and then I was told I would never have morning appointments again because, "she needed time to fill in the appointment slot". I repeatedly asked her if I could call back (I stated 3 times that I was in my bathroom) and she completely ignored me, interrupted me and talked over me. There was no empathy, sympathy or understanding. She spoke to me like I was not a client and I was treated like a 4 year old child on the phone. I finally called back later in the afternoon to speak with her because I want to remind her and Dental Associates: I have been a steady and faithful client for almost 3 years. My family goes there and I have actually told friends and work associates to go there because your doctors are very good. Your #1 problem is your office staff. This is not the first time I have been spoken to or treated this way at your office or on the phone. I have never before cancelled an appointment and my bills are paid and always on time. I am seriously confused at the lack of client care. Stop treating your clients with medical conditions like they are a hindrance to your "appointment" schedule. Have a little heart when a client needs to cancel for a medical reason, it's not like I had a conflicting appointment with my manicurist. (On a side note: if you need to fill in appointment slots so fast, should you be a bit worried about your financial situation?) Today June 3, 2020 I received a letter form your office stating that you need $50.00 for my cancellation. Also, the $50.00 will not be paid and I will be sending the bill to my lawyer and if your business needs the $50.00 so badly, you can meet me in small claims court, because your lawyer might be good but not as good as mine. Effectively, my family and I are withdrawing our business from your office. Reminder: there are numerous dental offices in Sioux Falls that are looking for clients. You have lost 3 clients today and believe me the reviews we will be leaving on websites will not reflect how we have been treated in a positive light.

I started going to Pillar Dental several years ago, and I can honestly say they are the best dental…read morepractice in the area. Their exceptional care, professionalism, and genuine compassion have made a tremendous difference in my life. I'm incredibly grateful for everything they've done for me and can't recommend them highly enough!

The customer service and care here is what you expect from a health care provider. I had a few…read morebilling concerns and after discussing them with Cheryl, She was able to find a solution that reflected the professionalism of the office staff. I would recommend this place.

The problem was my jaw not my teeth. I needed my teeth put back how they where. I was in pain the…read morewhole time going back constantly for help being told its nothing. I new my jaw was off but dentist wont listen to that just want to put teeth in and go home. No one care about my pain it seemed no matter how much I complained..

Dr. Meaghan and her team are awesome! We've been seeing them for a few years now and have always…read morehad a great experience. Most recently my daughter had to have two teeth pulled. Dr. Meaghan was fantastic! She even called later that evening to check on my daughter to see how she was doing!

This dentist is not sincere. She filled the wrong tooth and I ended up having an abscess in the…read moretooth that was supposed to be done and I ended up going to an endondotondist and paying a bid bill to fix the abscess. I definitely do not trust her.

10/10 recommend. The lady's here are so positive and nice, I love it. My last appointment was quick…read moreand painless with no cavities!

I had the worst experience that I ever had with the dentist or orthodontics. I was complaining…read moreabout pain full-time before I got a second shot with the anesthesia. I feel like I was rushed the whole time. I was seating in a chair for half an hour waiting for the doctor and when he got there, I needed to go to the bathroom. He asked me if I could wait and I said I had to go. I've been sitting here for 30 minutes so I went to the bathroom to pee and took me only two minutes by the time I came back. He was already gone for another five minutes when he came back give me my shot really quick. I complained about pain again and complain about pain again and he continue trying to pull the tooth. I felt rush and move on; I never felt like this before. And the other his assistant, she was super nice. Help me out with everything. She asked me if I wanted warm towel or a one black blanket and she made me feel better but I feel like the doctor was just rushing too finish and move on. and I also think that now I have a cracked tooth next to the tooth that was removed so I had to go back to my dentist to see what he says about that. horrible experience,and I'm not going back there.

The best doctors and the best staff. They truly make the experience as smooth as possible. They…read moretook care of all nervousness that my husband had when he had his wisdom teeth removed. My mom also had an implant placed and had 0 pain and turned out amazing! Always coming back for our oral surgery needs!

Very amazing ! Great dentists and environment! Would recommend ! The doctor was very sweet and…read moreinformative. The assistants were also taking time to check on me throughout the procedure and cleanings I had done.

I am from Maryland. I was in Brandon visiting family and had a dental problem. I called and they…read moregot me in right away. Very friendly and professional staff. I was so very impressed with every one the minute I walked in. The facility is very clean and comfortable. The hygienist was very thorough. I was most impressed with Dr. Heesch. Not only nice and personable, she was so knowledgeable, discussed my films and pictures with me. She discussed my treatment plan very thoroughly. I wasn't able to stay in the area long enough to get the work done. The front staff had the treatment plan all typed out and explained the billing to me and my encounter was transferred to an out of state office so I could get work done closer to home without having to repeat work up. Highly recommend.

Brandon NBD has provided a wonderful experience for my family and I. Hands down best dental care…read more Sarah the treatment coordinator is very thorough in explaining the treatment process and the best way to maximize my benefits.