I've been using Spears for the last 7 years -- and I have nothing but great things to say about…read moreShane and his crew. We bought our riding lawn mower used from him, and he has kept both my lawn mover and snow blower running great. He gives realistic expectations in both cost and time frames. He also offers pick up service which is very nice for those of us without trailers.

Owner called me on my cell demanding to speak to my husband. Then yelled at me because we had a…read morebad experience with them overcharging us adding fees in while not even fixing the snowblower. My husband left a one star review so Shane, the owner took it upon himself to call me and yell so loudly that people in the store could get him. I hung up. Never use them! Unprofessional !!!

Friendly, reliable and fair. Have been using them for 30 years, and they never disappoint…read more H.L.

Cool little family run business serving the Mequon area for decades! It looks like the majority of…read moretheir clients come in for equipment service. There is always an abundance of machines queued up on the South side & back of the building awaiting service attention. The new equipment showroom is small, but packed to the ceiling with all your lawn & garden needs. You'll find a few bigger new machines displayed on the front lawn too. I've stopped in a few times for parts. They always have my item stocked, but expect to pay full retail. Serious money can be saved by shopping parts online. Although, sometime you just can't wait on shipping & have to overpay. The garden center does have some rental equipment available. Propane re-fills are also available.

Every encounter has been exceptional. Always friendly,competent and great service. David is…read moreknowledgeable and a great listener.

They told me they couldn't get parts to fix my old Arien's snowblower, but sold me a used, newer…read moreArien's. Unfortunately, when it snowed, the snowblower wouldn't run. Can't say I'll be back.

Brian came out to evaluate and diagnos our mower. He was knowledgeable, friendly and prompt. He…read morespoke to me in simple terms and spoke to my spouse via phone while here to review his findings.

If I could leave 0 stars I would. We needed our riding lawn mower repaired so we asked someone to…read morecome out and take a look. At first we didn't think anyone would be home and they told us to just leave the mower out and they'd fix it. REMEMBER THIS, they would have had to call us eventually to tell us it was repaired or ask what was wrong in the first place. My grandparents were the only ones home so they answered when the technician arrived. They are from another country, English is not their first language. They tried their best to explain what was wrong but didn't get the message across, my mother was at work but was available to call and translate for the technician but he REFUSED. My grandma ended up calling her herself and held the phone up to explain what was wrong, (the mower wouldn't start) a back and forth argument ensued about how my grandparents told him one thing and my mom was telling him another. And eventually he ended up spraying starting fluid and charging $120 for it and leaving. My mother later decided to text the company and let them know their technician was extremely rude and unprofessional about the entire situation. Just know if you are a US citizen that speaks English as a second language YOU ARE NOT A VALUED CUSTOMER HERE. We offered a way to remediate the situation and you refused and argued, that's on you not us. Do better. In the texts he mentions we should have been onsite and that they can't do the job if they can't communicate with us, yet they tell us to leave the mower outside when nobody is home? That doesn't add up, which do you want? If anyone takes the time to read this just know I'm not making this review because my feelings were hurt, I'm making this review because people deserve to know the kind of service they're paying for. This company's lack of professionalism, blatant disregard for customer communication, and discriminatory attitude toward non-native English speakers is unacceptable. Businesses that operate with such poor standards and hostility toward their customers should not be rewarded with your hard-earned money. Take your business elsewhere--somewhere that values all customers equally and treats them with the respect they deserve.

I had purchased a refurbished leaf blower online. Shortly after receiving the blower I was having a…read morepower issue. I saw online that Russo serviced my blower. I stopped in customer service and they immediately took a look at it and did a quick adjustment of the carb and the issue was solved. I'm grateful for their 5 star service. I'm now a customer. I'll be back! If you're looking for a power equipment sales and repair place, I'd highly recommend you give Russo a try. I know you won't be disappointed.

I recently purchased a zero turn mower from them(last fall). It was set up well and has been…read moreflawless. I recently had a flat tire, I stopped in and asked for them to fix or replace the tire. The gentleman at the counter took my tire in the back and repaired my problem less than 10 minutes. They could have told me it needed replacement and sold a tire, but they didn't. And they could not have been more pleasant. A great place to do business. BTW the price I got on the mower was competitive and their service rates are fair!

Lots of good quality mowers sold by highly 3rd generation family!!! 6600 Teutonia just north of…read moreMill Road

This my second time using Gielow's for lawn mower repairs. Believe me that this is the last thing I…read morewant to spend money on, but a guy's got to keep the yard maintained. I was promoted by an ad for lawn mower trade-in and sale. I went with the intention of trading in my two push mowers and purchasing a new one, or have them both serviced. Without expecting it, I received great troubleshooting tips to try before trading them. I went home and the tips worked! No need to trade or buy now, but when the time comes this will be the place.

Don't trust a word they say…read more Had my (ancient) snowblower in for service. They convinced me that it wasn't worth replacing due to cost to fix and parts availability. They sold me a used Ariens from "the early 90s." I asked what year and they said they were hard to date as you couldn't just look at the serial number and tell. Being curious, I chatted with Ariens customer support online. Two minutes later, I knew my 1990s snowblower was actually from 1979.

Need a snowblower skid shoe for a Honda snowblower. Nobody from Menomonee Falls to Oak Creek had…read moreit. Tried big box to garden small engine repair places. Luckily a recommendation from a hardware store steered me here. They had it. Also with about 7 other brands of shoes in stock where others had 3 at best...Toro, Poulan, Cadet. Didn't see Honda machines but they knew their stuff and bingo is worked. Wished their hours we longer but love it,when brick and mortar beats the net. Why are all the positive ratings buried on Yelp. Weird. Staff was busy help other customers. Witnessed only courtesy and concern. Adding them to my small engine resource list.

Picked up snowblower on wed am, Completed repars and tune…read moreup & machine delivered back to me thursday am in time to clear drive of overnite snow. Wow, that is GREAT Service. Thanks Egelhoff!

I've lived in this community for only three years but every time I needed service the resource was…read morethere. The knowledge base was there. I recommend this place. It's an established well respected service center for lawn, mowers, and tractor equipment.