Been a customer for decades now :-) This office has always been communicative and on the ball for…read moremy insurance needs. Recommended, and I especially want to mention Tiarra who has stuck with it during a complex life insurance process, no fault to State Farm. The office was also instrumental in giving advice on how to lower my premiums and ideas. Also a quick public announcement, that if you are busy with work and life, you can also communicate to the office through text messaging.

Tried to get a call back from Steve, but he must be too busy to respond to long term customers…read more They are billing my escrow account for homeowners and are billing me as well. DOUBLE BILLING ! They blame corporate and state if in fact they were paid twice, a refund would be issued, probably not !!! They quoted me a $19 a year increase in my liability coverage to go to $500K, but the bill came and it was a $43 a year increase. No EXPLANATION !!! When did CUSTOMER SERVICE LEAVE THE INSURANCE BUSINESS ??? Must be nice not having to respond to customers complaints, and only take their premiums. Looking for a new agent, or at least one that provides genuine customer service. Will be reaching out to STATE FARM HQ to file a complaint as well.

This company can insure anyone and anything! They work diligently to save me money. I have…read morepersonal, home, auto, motorcycle and business all with them! Kevin is cute, but Marci rocks!

They have been my agents for at least 10 years now. Marci has been great, helpful, friendly. I have…read moremy personal insurance through them, but they have been great for my work too. They have been awesome finding solutions for ever changing needs for my company. I think we would have been screwed if Marci and Kevin hadn't gone to bat for us with the insurance company and found us a new company to work with for our work men's comp. Just what you need in an agent.

I've had State Farm for over 40 years, and my rates keep rising, despite no claims in the last 4…read moreyears (and no home claims ever). So, I did something new -- and I got a recommendation from a person on Nextdoor to try John Marino. He's fast on quotes, smart, and he got me a new quote from Erie Insurance on my home, 2 cars, and I even added a personal liability insurance --all this and still less expensive than SF. I'm still amazed at how I added more coverages and am still under the cost of my previous policies (plus added liability). Erie is rated A+ on AM Best -- but they don't have the big advertising budget of other insurances and they only insure in 11 states. So, if you, like me, need an insurance genius to help you figure out your insurance, John is your person! I have to say that if I had apples to apples my insurance, I would have saved $900 but I still saved $400, while adding a ton of extra cool riders to my home & auto and adding the umbrella policy. John Marino also sells other insurances. Try him out! I went through around 4 insurance agents, before I got the recommendation to his company. Save yourself some time, and just go to John Marino now for a quote!

I seriously would avoid this agent. Condescending and if you only have one policy....albeit for 20…read moreyears....they'll cancel you for too many claims. 3 in 4 years and one of those wasn't pursued. So it wasn't payed out on. One was a frozen pipe and the second was a broken fireplace chimney. Old Bob told us we only had 1 policy so basically fighting for our business wasn't worth his time. Terrible

Bob and his his team are amazing! Customer service at it's best. I highly recommend that if you…read moreneed anything insured this is who you'll want!

Cory the owner is extremely rude and unprofessiona when you have a probleml there are so many…read morebetter insurance companies to deal with there is no reason anyone should go through them!!

Cory has been our broker for the last 5 years. We should have written this review sooner. Our…read morebusiness is consistently needing new certificates of insurance for different townships and customers. I am so confident in Cory that I will sometimes just wait 5-10 minutes while waiting at a permit counter. Surety bonds, certificates, and updates to your policy are all done in a timely manner. Cory even responds on weekends and late nights to ensure my questions are answered quickly. I would recommend Cory to anyone starting a business. I have had zero issues with their team.

We had been with another insurance company for many many years, but their increases were too much…read morefor us to handle. So I started to investigate prices at other insurance companies. I compared prices from 4 companies & each was far cheaper than our current company, but State Farm was by far the most reasonable. Carmella worked with us on getting quotes for our 4 different policies. We had a conference call with Carmella & Neal & Neal explained each line item to us. We were happy with the write up & decided to ask State Farm to provide the insurances. Going forward we hope the same support will be provided after the sale as was experienced before we signed on.

I've been with State Farm for as long as I can remember. When I finally needed to make a claim, I…read morewas treated like a criminal. I would not recommend Neal Gallos office at all.

Disappointing experience with this broker- I asked them for a quote- they said they would follow up…read moreand I never heard back.

Sharon is always there anytime I have insurance needs, questions, or wants. She is professional…read moreand works really hard to get me the coverage I want but is also honest when the quote is "as good as it will get." I highly recommend her.

My family has had State Farm for over twenty years. Ryan became our new agent and both he and his…read morestaff have been a pleasure to work with! We had been talking for awhile about increasing our Life insurance and Ryan took the time to review all of our options with us. We now have Auto, Home, and Life all through Ryan and eagerly encourage anyone looking for help with these to contact Ryan and his team!

I bought car insurance from 07.01.22(J95 2300-A01-13) for 3 months, it cost me 713 $ and the…read moreinsurance was supposed to expire on 10.01.22, but already on 09.01.22 I received a letter from State Farm that my insurance is no longer working. I tried to call or get a written response from Ryan, but he never answered me. I think he didn't tell me the whole truth when he told me the terms of the insurance. I don't recommend this insurance agent as you will have problems with him.