The Customer Service Representative is a HORRIBLE. My…read moreappointment was cancelled in error after driving to their new location. No apologies. Just rude and unprofessional comments. It was urgent that I see my primary. i was told just make another appointment. No efforts at all for me to speak with my doctor or a manager. Just pushed off. No sympathy for the time it to prepare to come or the expense used to get there. Unacceptable behavior. 06/17/2026. I now understand when I look at their rating 1.7. I do not recommend them to anyone. If I could put a zero I would.

I don't believe that I have ever had a problem being seen, even with the worst staffing possible on…read moreduty And my Physician was out ill himself. They entire Staffing from the Drs, MAs, NAs and the PAs, are diverse yet extremely pleasant and easy to speak with/complain to. I personally don't think It was the facility or the staff. I honestly believe it's narrow minded. people With entitlement issues. People from different backgrounds, cultural beliefs and socioeconomic backgrounds are not only patients. But, Employees, who better to relate to Americans

not going back there ever...... office personnel were great but the Doc isnt worth the trouble…read more.. egotistical and not helpful... lacks basic people skills ... doesn't like men or maybe just me.

There billing dept. doesn't know what there doing, had to have united health care tell me the right…read moreamount of money I owed them ( they tried to over change Me). They don't send billing statements just an email saying pay X amount of dollars. they canceled my appointment for not paying what they wanted and tried to charge me a cancellation fee on the appointment they canceled. Be careful, demand a billing statement so you know what you're paying for and go to there portal and print out there billing summery, they post there mistakes.

Dr. Villa misdiagnosed me with three autoimmune diseases, severe sleep apnea and told me I was…read more"Going to die" if I didn't get a CPAP machine immediately, Lyme disease, allergies, and a severe heart issue she said she saw from a lung scan (impossible). She also stopped me from getting much-needed knee replacement surgery saying I would die during surgery because of the autoimmune diseases. She had me so scared as she kept telling me I was "going to die". She had me taking IV drips of Vitamin C. She also claimed I had allergies and ordered 14 weeks of two shots on each side (4 shots every week), so I put my life on hold to get 3 1/2 months of shots only to be told at the end of the regiment of shots that I would have to start again with 14 more weeks of allergy shots. I then decided to go to Mayo Clinic for second opinions and the top doctors there (after tests) told me I had nothing wrong and that I was misdiagnosed by Dr. Villa. I was cleared for knee replacement surgery last year (March 2024) and which was successful. I am alive and well thanks to Mayo and following my own intuition to get a second opinion. Do yourself a favor and get a second opinion. Do not believe any of her diagnoses as they are all meant to keep you going there so she can bill Medicare. She was fined by the Federal government for Medicare fraud and fined $250,000.

I would not be alive today if it wasn't for Dr Villa. As a…read moreretired RN of fifty years when I read negative reviews of this Physician I am sure those who penned them do not understand the difference between a regular MD and an Internist. Dr Villa is an Internist who runs more blood tests than most GPs and is similar to a detective to isolate medical problems . If you read your own Lab test results , many of the findings are explained by the Laboratories themselves. Quite a few state you may have had these viruses in the past, some say your mother may have had this disease and /or your immune system may have recovered from the disease.....thus, you have circulating antibodies. As we age .our immune system naturally gets weaker. Dr Villa takes the total state of your health into consideration and treats what she sees by examining all tests into consideration and to strengthen your entire system. She discovered my husband has Lyme disease. At first his tests just showed antibodies to Lyme however, further studies came back positive for Lyme and she has been treating him for it. Prior to the positive diagnosis from the Lab, she could see he did have an autoimmune disease. I knew i had Lupus for years along with severe anemia because my Lupus remained undiagnosed after many Specialists. I even had frequent fevers , joint pain and the butterfly (malar rash) All the GPs and Specialists I went to over the years took an ANA test which always came back negative. The medical community at the time, believed they did not have to look any deeper, if an ANA test was negative. Now they know better and there is a full battery of many blood tests for a DX. Dr Villa did just that and prescribed the drug which protect my organs while also treating my anemia.

Most caring Dr and staff I have ever met!!!!! They make sure your medical needs are addressed…read morecompletely. They don't do procedures you don't need but make sure you get the ones you do need.

very disappointed and not happy with Dr. Desai. I did not feel listened to or treated very well by…read moreher. I don't think she listened to my concerns or really ever heard them. Not going back. She appeared to me to be quite arrogant and prideful. I did not need that. She followed a standard medical protocol for testing and scripts and did not hear a word I said, or worse she ignored me.

I have been going here for years and always receive top notch care. The staff are very friendly and…read moreaccommodating. I often call them several times in a week and they are helpful every time. Whenever I go, I am seen almost immediately. There is no long wait like so many other doctor's offices. And, as for the doctors themselves, they are great as well. They take the time to listen and answer all my questions. I can honestly say I have never had a bad experience with them. I would definitely recommend them if you are looking for a primary care doctor to manage your healthcare.

our nurse "Lita" was outstanding. she was very professional and realy cared. we did encounter…read moreserious issues and she told us that we need to see a SPECIALIST STAT!! she called us the next day and asked if we would drive to Gainesville. We said absolutely. she told us we would know more tomorrow. we are now on day 8 and nothing but a bunch of passing the buck and excuses have occurred. we still do not even have an appointment set. needless to say we are not happy and NOBODY could care less. The Doctor told us "it's a system just deal with it" I guess human lives are just numbers. so you ask for an email for someone above the unit and was told that that information is secret. WOW!

They specialize in Osteopathic Medicine. Ronald Kope, APRN is excellent, gives great advice, &…read moretruly wants you to live a healthier life. He referred me to John Burress D.O. Physicians Vein Care, next door due to bad valves in my lower legs, causing swelling, pain, discoloration, & neuropathy. The procedures weren't too painful & Dr. Burress would explain in great detail exactly what he was doing & when I would feel heat, pressure, &/or a pinch. Swelling went away immediately & I now have healthy, skinny legs. The pain & discoloration is looking much better, but will take another year to disappear. Although the neuropathy is better, it will take longer to either get better or heal all together. Oh, and Kimberly Doss is awesome as well, she'd find the problem with ultrasound & Dr. Burress, using a minimum invasive technique would ablate the bad veins, forcing healthy veins to take over. If I went to a regular Dr, they would have been removed by surgery. I highly reccommend the entire team.

I went into Dr Tafur office only to have papers thrown in my face that I owed money and the…read moreShirley JUSTS WALKS AWAY! NOT PROFESSIONAL AT ALL. Since I have 2 insurances I knew it wasnt true. I ask Shirley if I could sit in her office to recife the situation and I was RUDELY TOLD NO because of personal information. I was forced to call in the hall way since shirl ey would not allow me to sit in her closet. After the insurance company told me she was DOING IT INCORRECTLY ', ALL OF A SUDDEN WE WERE ALLOWED TO SIT IN HER OFFICE (YOU KNOW WHERE 5 MINS B4 IS WAS PERSONAL) Eventough I was the one who straighten out the billing problem , when the billing specialist had no idea.. Our daughter has autism OUR Next is a comaplaint to the disabilities agency. We received a letter that they are dropping us because of my load phone in their hallway. They never even bothered to ask what was going on and I really did not think it was that load that would be considered out of place. I straightened out their billing problem because they are incompetent to do it. So now my daughter with Austim who really liked Lauren. My husband who was hit by a bus but needs more medical attention And myself with a paralyzed stomach and many after surgical issues if treated this way for helping their employers do their jobs HOW DARE THIS DOCTOR IF YOU need a dr don't CALL HIM A DOCUOR WORST DR EVER!!

Dr. Smolarski burst into the room and starting yelling at my 80 year old mother for no reason that…read morewe could figure out. I really believe it was an intimidation tactic. She was ALSO being treated by his wife for an anxiety disorder, which he knew about. He is a cruel and egotistical man, and has an anger management problem. I am not the only person to say that about him. He was not a competent doctor before the yelling incident.