I was extremely pleased with Mitch K. from Rise and Shine Garage Door!! He was here the same day I…read morecalled as I had a couple things going on with my garage door that I wondered if it should be looked at. Mitch was very informative. He spent a lot of time checking on the garage door, talking with me about what he saw that was needed (and pointed those items out to me) and what I didn't need at this time. He was thorough, friendly, answered questions, good at explaining things, and discovered things that had cracks on some metal plates connected to the garage door panel which I would have never even thought about or even seen... He was talkative and informative and I was very impressed! Very, very satisfied and would recommend him to everyone!

I installed a new door opener and could not get it to work. Fustrated I called these folks so so…read morefriendly they were going to send a tec out bright and early the next morning.. Well at 01:00 in the morning It came to me what I did wrong so went out and fixed it I had an 8-10 time slot I called them at 07:30 to cancel once again so so nice I asked if there was a late cancel fee they said no I even offer to pay them something it was very short notice they said no problem even asked if I want the tec to just stop buy and inspect my doors said in the spring when its warm..I just cant believe how nice thgese folks are I talked to three different people all totally great. This will be my service for garage doors in Rochester, MN Thank you all

They were great. Adam was able to squeeze me into their schedule last minute despite being unable…read moreto reach me initially due to a phone problem on my end. They were at my house within minutes of adding me to their schedule. They were willing to move my old door opener to my third car garage door and install the new one in its place for no additional charge. They were extremely efficient with their time and we love the opener. I would definitely recommend them.

I woke up to a broken torsion spring and locked in the garage. Within minutes, I was able to…read moreconnect with QOD and they had someone out in less than 30 minutes. In that same time, my repair was finished! Excellent service - prompt and thorough!

I've used Scott for a number of properties that I own. He and his crew are fast professional, and…read moredo a great job. Scott's prices are very reasonable and fair. He takes my calls evenings and weekends.

I had to have springs replaced on my garage door. I left a message on a Sunday afternoon and I was…read morepleasantly surprised to get a callback later Sunday evening. My request was to have my garage door springs replaced the next day Monday if at all possible. Scott kept me informed on his timeframe through out the day as to when he would arrive. Scott assessed the situation and completed the installation is a very professional and efficient manner. I was totally satisfied with his work and would highly recommend Knauss's Door Company for their services. Thanks again Scott! Tom R.

I had R & S 3 years ago because the garage door opener/door was suddenly very loud. I was…read moreimpressed with Alex, his work and his recommendations. Yesterday, Dave and Scout came out for a tuneup that I had signed up for at the home show. They were friendly, efficient, clean. I really appreciate that no one that I've had from that company smells like cigarette smoke. They thoroughly explained what they were going to do and afterwards did not try to oversell any products. I also really appreciate Marco, who is the person that takes appointments. He listens, understands, remembers. Appears very interested helping.

My house was hit with hail damage and according to the insurance adjuster, I qualified for a new…read moregarage door. Rise and Shine presented me with several options and I ordered the door. The owner of the company, Alex, was able to explain to the Florida-based insurance company why garage doors must be a higher quality in Minnesota because of our weather and winter temperatures. Even the insurance company was impressed with the explanation and they approved the higher price. I was very satisfied with the great communication from the company, the professionalism and the service. The installer was excellent and I am very satisfied with both the door itself and the quality of the work.

We were getting ready to leave and our garage door side cables just snapped. Called Thompson's…read moregarage door, they were out in 3h with a courtesy call before coming, and we're done very quickly!Dustin was very knowledgeable, professional, and easy to work with. This is the third time we have used them for different projects and will continue to use them in the future! Thank you Dustin for your service!

Great service, the crew replaced our spring in minutes and what impressed me was they greased and…read moretightened the double garage door and made it super quiet without asking! 5 stars

Excellent, professional, and timely service. Door broke on a weekend, so we left a message. They…read morecalled first thing on Monday and had it fixed that morning, for what we felt was a reasonable price.

I've owned 4 different houses in Rochester, MN. All of them had garage doors installed by this…read morecompany, and all of them were a pain in the ass (broke down regularly). Stay clear of this garage door company.

They showed up on time. Worked fast and fixed my door. Price was right. What more could you ask…read morefor?

Awesome experience with this company. Very responsive. Squeezed us in their busy schedule on a…read moreSaturday. All around great service!

Terrible customer service and follow up. I called on a Monday for a non-working garage door. I…read morewas told the company would phone me on Tuesday to confirm a time on Wednesday. There was no phone call so I reached out to them only to be told, oh yeah there's a note here about you calling on Monday, but the other lady is on vacation now so they didn't know what to do. The promised another appointment on Thursday as now Wednesday was full. And they were sure to tell me it wasn't their fault as the other lady was on vacation. They completely acted like they could care less if they had my business. Not even a fake apology. I called Overhead door of Rochester and they were at my place in a hour.

From the owner: Spring Valley Overhead Door Co Provides Residential Doors, Residential Openers, Commercial Doors,…read moreCommercial Openers, Garage Door Repair, Door Hardware Replacement, Garage Door Installations, Door Maintenance Services to the Spring Valley, MN Area.