We had our garage door springs replaced after a friend recommended this company, and we couldn't…read morehave been happier with the experience. Mitch, our technician, was fantastic. He was professional, honest, and very thorough in explaining what the repair would involve. He also offered great suggestions and made sure everything was working exactly as it should before he left. He took the time to answer all of our questions and never made us feel rushed. We really appreciated his excellent service and attention to detail. We would highly recommend this company and will definitely use them again in the future!

I installed a new door opener and could not get it to work. Fustrated I called these folks so so…read morefriendly they were going to send a tec out bright and early the next morning.. Well at 01:00 in the morning It came to me what I did wrong so went out and fixed it I had an 8-10 time slot I called them at 07:30 to cancel once again so so nice I asked if there was a late cancel fee they said no I even offer to pay them something it was very short notice they said no problem even asked if I want the tec to just stop buy and inspect my doors said in the spring when its warm..I just cant believe how nice thgese folks are I talked to three different people all totally great. This will be my service for garage doors in Rochester, MN Thank you all

Put 3 doors in none opened up all the way after install 1 actually came down and i hit it because…read moreit dropped down 2 feet smashing the bottom 2 panels the 1st weekend when i called the lady yelled at me that it wasnt normal for them to drop down like it was my fault they did come out and fix it but the 1 door is damaged badly and still needs to be fixed at my expense im still unhappy about the install seemed like he was in a hurry to get the 3 doors done and the final windup on the springs was not done properly .Now im looking at a 25hundred dollar repair for poor quality

They showed up on time. Worked fast and fixed my door. Price was right. What more could you ask…read morefor?

Jake was honest and trustworthy about the options that we had to fix our garage door springs,…read moreworked quickly, and did a great job. Probably could have charged me more!

Jake found the issues and repaired our garage door quickly and for the quoted price, plus parts.read more

I am so glad I found Pronto. Needed a quick fix for my garage door. Eli was so personable and…read moreknowledgeable, he was able to diagnose the problem over the phone after I sent a few photos of what was going on. A technician was able to come over the same day and get it taken care of. Ali (Ally)...not sure how to spell the name, but she was amazing. So nice, so professional, and was able to help me figure out a larger problem with the door. Honest, reasonably priced, and all around great service. Highly recommend Pronto and will have them come out to help me take care of getting a new door in the near future!

I am absolutely not an easy person to please. But this company is breathtaking. Out of the multiple…read morecompanies I called on an early Friday evening to try to get an emergency Garage Door service on a door in an alley that was jammed open. Everyone was polite, but nobody seemed to see the urgency and respond with as much kindness and sincerity as pronto. They showed up within an hour. With smiles on their faces. I've seen people happy but not happy constantly while they're doing a difficult job. And within 2 1/2 hours they had our incredibly out of whack Garage Door working perfectly with a three-year warranty. I cannot thank them enough. I would highly recommend this company to work on your garage door. And over the last 10 years this is the third company we've had out and I would not recommend any of the other two. they quoted the job over the phone with photographs. How reassuring to know what the project's gonna cost instead of having that wild card show up.

Garage opener was making noises and not closing the door. I was informed of the approximate time…read morethey would arrive and also given timely updates on arrival. They arrived on time, diagnosed and priced the problem, and had everything done within 20 minutes at a very reasonable price. They were very professional, efficient, and personable. I had used them a couple of years ago and was very happy with the results, and I will use them again. I highly recommend them.

These guys are absolutely top notch! Pricing is fair, everything is discussed and explained up…read morefront, and the work is completed quickly and well executed. They came within an hour of me calling when my garage door literally stopped working. It needed LOTS of new parts, they had them all and had me going with my day within an hour of them arriving at my house. I wouldn't ever use anyone else if I have the choice and need their services again. Thanks Jeff!

They were great. Adam was able to squeeze me into their schedule last minute despite being unable…read moreto reach me initially due to a phone problem on my end. They were at my house within minutes of adding me to their schedule. They were willing to move my old door opener to my third car garage door and install the new one in its place for no additional charge. They were extremely efficient with their time and we love the opener. I would definitely recommend them.

I woke up to a broken torsion spring and locked in the garage. Within minutes, I was able to…read moreconnect with QOD and they had someone out in less than 30 minutes. In that same time, my repair was finished! Excellent service - prompt and thorough!

I've used James of Garage Door Service and Repair for years to service my old very heavy garage…read moredoor. Finally this spring I decided it was time for a new one. I didn't look any further since James was always so great. I now have a new garage door with windows and I absolutely love it. What a difference it makes inside and out. Thank you James and crew for taking care of me. You guys are the best.

The twenty year old garage door opener wouldn't function while cold. I consulted with Garage Door…read moreService & Repair and agreed to have the opener replaced. We agreed to a schedule and the tech arrived when on time. He completed the task quickly and efficiently even though it was one of the coldest days of the year. There were no hidden fees and he cleaned up the garage well. The garage door works flawlessly and I'm very pleased with my choice. I highly recommended Garage Door Service & Repair.

Our garage door was so noisy! We called and requested an estimate to replace our garage door opener…read moreand whatever else was making it so noisy. Ryan came out the same day and gave us the estimate and two days earlier than estimated came and got the work all done. He did a wonderful job for a reasonable price and we have a very quiet door opener now. He was very friendly, personable, and there was no question that he knew what he was doing. We highly recommend!

I am very pleased with the fast, friendly, and reasonably priced service we received from Nelson…read moreOverhead Door. The spring on our 2-car garage door snapped last night (after business hours). I called a few minutes after 7:00 this morning and Ryan was at our house by 10:00. Forty-five minutes later I had a functioning door again, this time with a double spring instead of the original single one. Ryan took the time to explain what he planned to do ahead of time and the details afterward of what he did. He also pointed out how and where to lubricate. Well done!

In MN: Installed our new house garage door years ago and when a spring broke he was quick to have…read moretime to replace it. Very personable and great to work with

Came out same day with all the proper materials to replace our garage door spring + make some…read moreadditional adjustments in under an hour.

I used Rise and Shine two years ago, after my old garage door was damaged by hail. Therefore, when…read moreI needed a service call recently, I contacted Rise and Shine and was able to get someone to come out the very next morning. Rise and Shine took care of my issue and I started to discuss my old, very loud, chain driven garage door opener. The repair person was Dan Deluka, who after the service call, took the time to update me on the advancement of garage door openers in the last 20 years (the age of my opener) and what I would gain by replacing my old, noisy opener. I want to stress that I was one who asked to be educated; it was not a case of Dan trying to sell me an opener after the service call for the door. Dan did a great job of explaining the options and the improvements made since my old opener was installed. In the end, I decided upon a model. Dan was able to install it in a very short amount of time and I was completely satisfied with both the product and the installation. I have found that, although Rise and Shine isn't the least expensive option, it's a company that stands behind their products and services. This means a lot and it's the type of integrity and customer service that is very rare these days. I confidently recommend this company and the management that runs the company.

A garage door spring broke and we were stuck. Rise and Shine arrived within a couple hours. The…read moreassessed the issue and provided 3 options for repair. I chose the option with high quality materials and lifetime guarantees. Tech was personable and professional. The job was complete promptly and we are back up and running. Very happy customer!