NEVER USE THIS LIMO SERVICE I booked them to/from CLE,…read morereceived my confirmation emails. THEY DID NOT SHOW UP AT MY HOUSE TODAY. I CALLED THEM 4 TIMES. NO ANSWER. JUST ANSWERING MACHINE. We finally drove ourselves to the airport but nearly missed our flights. Further, it is now 10am ET, 5 hours after we left them a message and nobody has called with an explanation. Truly unbelievable. Don't risk your vacation or business trip on these unprofessional clowns

David and Amber provide an excellent service. My daughter goes to Kent State and we used them…read moreseveral times this past year to get my daughter to and from the airport. Will continue to use them this year. Robert

Perfect! Not only did Vince arrive on time, but he sent us text messages, reminding us of the pick…read moreup time, letting us know when he was on the way, and also advising us when he encountered a detour and would be just a couple of minutes late. The car was extremely comfortable, clean and cool. Vince was friendly and helpful and a delight to talk to. We think the price was very fair and we arrived with time to spare at the airport. I would highly recommend this service. It was perfect.

Excellent service. Very dependable! Safe transport. Glad we found them. Will definitely be our…read morefirst choice for airport transportation.

As always, Kirk and his staff provided professional service which meets or exceeds our…read moreExpectations. Continual communication starting the day before your reservation until the time they pull into your driveway makes it hassle free! Out driver Taurean was extremely professional, pleasant and thoughtful. Thank you Captains Car Service!!! You've done it again!!

Excellent service. Have used them in the past for vacation, and just used them again. We wouldn't…read morecall anyone else.

I'm not a review writer but i have to share my experience with this organization. This was a…read morehorrible experience. Unless you're an important  VIP executive and have a well versed knowledge of the limo industry, steer clear of this company. I contacted them to get a quote for a limo for my kids prom. Everything was fine, the price seemed fair and we moved forward. When the day arrived, a black SUV pulls up instead of a limo. When i contacted them to ask the reason there wasn't a limo there, i was told that i don't understand the definition of what a limo is these days and i should have known from the price what kind of car i was getting. I'm not a frequent limo rider but when i think limo for prom, I'm not picturing a black SUV.  The rest of the unprofessional interaction played out through text (pictures attached). I asked why would i pay for a limo when a SUV showed up, and i was told the miscommunication was my fault. I don't think it's unreasonable to expect a limo when i called a limo service.  For anyone thinking of using this company, just know they don't even have any limos available. It is only SUVs so if you're not an important doctor, lawyer,  or executive then don't expect anything else from them.  I truly feel i was ripped off with the old bait and switch. The plan was to give my kid and their friends a memorable experience for this once in a lifetime senior prom. The service was provided and i was willing to pay an adjusted amount for the lack of a limo since at that point, we had no other options. However, when we texted about it the next day, Dave the owner was a wittle crabby from his trip to Europe (which he had to mention as if it pertained to the conversation what so ever). He was completely unreasonable, and accusatory. He called me cheap and went on and on about his important clients and demanded full payment because i was dumb to expect a limo from a limo service.  I'll let the pictures speak for themselves but if you're just normal folk, don't bother with fireman's LIMO service. There's no integrity here. The driver was great though

David, you are amazing and I so appreciate all your kindness and support during the snow storm…read morecoordinating my daughter's ride for college. Appreciate your promptness Tony for picking our daughter up!!! Thank you so much and happy holidays!!!

Do you get that sense of dread having to pay for expensive parking rates when you return from your…read moretrip or the stress of having to order an Uber and find the rideshare pickup area only to have a long ride back with a weird Uber driver? What about worrying that your Uber driver will be late when picking you up to go to the airport? I used to experience this every time I would travel until I started using TL Worldwide on every trip. They make it completely stress free and their professionalism is unmatched. They will pick you up any time 24/7 and always arrive early. In a recent trip, I had to depart at 4 am and it was raining. I found the uniformed driver waiting outside my house with an umbrella and offered to carry my bags for me. When you are getting picked up at the airport, you can expect to find the driver waiting for you at the baggage claim with a sign. If you checked a bag they will know what carousal you are at and will carry your bags to the car if needed. The cars are always freshly detailed, and you overall get a much higher level of service. All of their cars are the highest level of trim typically with seat heaters and leather seats in the back. My favorite is the Lincoln Continental. For a little bit more experience the finer things in life, arrive in style, and quit stressing.

These guys absolutely came through for me in a pinch! My mom was flying by herself from San Diego…read moreto CLE for surgery at the Cleveland Clinic. They met her at baggage claim, carried her luggage, and got her safely to her hotel. Her driver (Garrett) was super friendly and helpful. They were a Godsend. Thank you, thank you, thank you! Would use them again in a heartbeat.

We hire SOS Limo quite frequently to transport us to and from the Cleveland Airport and to the…read moreCleveland Clinic. Most often we have Ken as a driver. He is so nice and accommodating not to mention punctual. In fact, he even arrives a few minutes early. SOS consistently does a great job for us. Their limos are nicer than their Town Cars.

I do take SOS shuttle to Akron Canton Airport, the driver are always polite and very helpful and…read morealways on time,This time I had a gentleman by the name of Mike Foster which knew my ex husband in 1979 What a coincidence. It made the trip very enjoyable. Thanks for everything . Keep up the good work...

Very good prompt service and driver. Would definitely use this company again and highly recommend.read more

Mickey was great. He drove us to blossom and made sure he got us to the perfect parking spot!read more

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

My driver, Harry came to Barberton n gave me a ride to remember. He even helped me by going to buy…read moremy stuff cuz I have a bum knee. What service.!!!. I highly recommend!!!

Our rental vehicle broke down at a rest stop an hour outside of Akron in the mid afternoon in July…read more2022. Working with the rental company's system no one had come to pick us up and take us to a hotel and our 95 year old Dad was getting very tired. Per the rental company we called Akron Express Taxi and Harry drove an hour to get us, then an hour back, and recommended a good hotel that we were able to get 2 rooms during the summer season late at night. We had a lot of stuff in the car and he kindly helped us transfer everything. The next day my sister needed to get her wallet out of the rental car so he drove her there and back again, and then to the airport to pick up the replacement rental car. Harry was knowledgeable, friendly, and kind to three weary travelers having rental car problems. I highly recommend Akron Express Taxi if you're in the area.