My doctor is Dr. Sharon Reuben. The first time I saw her it was a very fast visit and I was a…read morelittle confused about that. The second and most current time I saw her I was very pleased. She was thorough, optimistic . My partner was with me and he is a doctor. We both agreed, good visit. However, I called the other day and asked the woman at the desk to ask the doctor a question. I have never heard back. I question if the doctor got the message. I think the woman answering the phone needs to be trained. The whole demeanor is unprofessional. The woman that took us into the examining room was fine. Different people. I am keeping an optimistic outlook as far as the doctor is concerned. I

This place is a disaster. The office staff are incredibly unorganized and have zero customer…read moreservice skills. It's a constant run around; they will waste your time but can't seem to find time for a patient who is experiencing a severe flare up. Today they set expectations and they all fell flat.

I am surprised that this office does not have any reviews. My dad was referred to this office for…read morehis kidney failure. Dr. Vince Ha is the best doctor that you will ever meet. He has the greatest bedside manner. Everytime I call with a question, the doctor personally returns my call within 24 hours, and he knows who he's talking to. He doesn't treat you just as one of his hundred patients. He remembers who you are as his patient and also your family member. He listens to your concerns and willing to spend time with you to discuss treatment plan, not just in and out like most of other doctors. I definitely recommend Dr. Ha if you need to be seen by a nephtologist.

Dr akbaratu is amazing. He pays attention to what meds you're taking and goes over the labs…read morethoroughly with you.

That in person service was amazing. The follow up was horrible. Needed to have blood work was set…read moreup by his administration at the wrong facility. Let them know that the same day of and was told that I will receive a call back. Well, it's been a month for now and I haven't been able to do my blood work because they sent me over to LabCorp and my insurance pays for a quest. Only been trying to get it done over. I keep getting a hold of a male receptionist. He's pretending like he's someone else. He's the same man I'll talk to all the time and he ensures me. He's gonna have someone call me back never had call quest it was not set up so I can't do my follow up. I due to that so I wouldn't recommend if you're looking for the full process.

I would like to report my excellent experience as a patient of Dr, Mary Bui. She is an…read moreexceptionally warm and "human" doctor, clearly an expert in her field, but keenly aware of how all the systems and parts of the body interact. She is generous with her time, and willing to explain in language we can comprehend, the medical issues we are dealing with. She is also always totally "present," one feels like one is dealing with a real person who cares about me, her patient, as a real person, not just another "case." I would also like to mention the excellent support staff. Natalie, her PA, is friendly and efficient. She has never failed to follow through with tasks, such as arranging appointments for tests and keeping me updated on pertinent information. Lucy at the front desk also reflects the happy and efficient tone of this practice.

When I saw Dr. Blakely, the only thing I was aware of, to do with my kidneys, were the kidney…read morestones I've had, which can be very painful. She was able to give me insight as to what is going on with my kidneys and what foods/medications were acceptable or unacceptable for me to have. Dr. Blakely was very kind and informative and I didn't feel at all rushed through the appointment. The wait to see the doctor was minimal and I appreciated that and what I learned while there.

Agree with the others about the 1 star. She was rude and dismissive of me. She focused on a…read moremedication that she said was causing the issue and then ignored me when i kept one noting that it could not be that because of my lab history (over 3 years) and when i started the medication in question (9 months). She also told me that my chart indicated i had an illness, when i went home and checked my digital chart it said nothing on about that.

Really bad bedside manner. Won't let you finish a sentence. Cuts you off. Doesn't listen and…read moreevades questions. Bad attitude.

This office is very unorganized and rude. They are not helpful. They want new labs constantly…read morebefore they will make appointments but by the time they can see you they need new labs again. If you have other options I suggest you go that route.

My experiences with Dr Ho have been excellent. Dr Ho knowledge and experience guided me with my…read morekidney issues. My kidneys are back where they need to be.

You likely will not find a more qualified, attentive, professional kidney doctor than Dr Ho…read more I like him, as a person as well. However there is much to be desired in the competence of his staff. I have several prescription from him that have to be taken on an on going basis and of course require refills on a ninety day cycle, and that's the problem. My pharmacy is a well known mail delivery pharmacy covered and recommended by many health insurance providers, I use them for all of my prescriptions, and very infrequently are there problems or issues. With the exception of EVERY refill prescription prescribed by Dr Ho results in a message from the pharmacy stating they have made numerous requests for approval from Dr Ho's office for approval, and have heard nothing, suggesting in the message I personally contact his office and make them aware of the situation. Which I do, each time. The last few times this has happened I've asked why this is such a consistent problem, and never received a answer, the reply being "we always respond to these types of requests". That's become very hard for me to appreciate or believe. This morning I left the most recent message requesting they address the most recent notification from my pharmacy. I have yet to hear any response. I don't like leaving this review, it's the last option left open to me before I seek another kidney doctor, I hope it doesn't come to that.

Dr Huang is my doctor at this facility.i found her to be very knowledgeable, caring and thorough.I…read moreknow that doctors should be knowledgeable within their field but they don't always share their knowledge with their patients.Dr Huang took the time to explain my condition to me and explained how to prevent any further complications to my situation.I am happy that I found her and recommend her as a doctor in treating kidney problems.

My doctor was amazing. She, Dr. Huang explained everything and gave me a plan of action. Stop…read moretaking one medication and replace it with another and that should help. We agreed that I would stop taking the medication immediately and head to the local Walgreens to pick up the new medication so I could start this morning and that I can confirm the pharmacy with the front desk. I get to the front office to set my next appointment and have to overhear the office staff complaining in the background how someone is getting written up for wearing a jersey. And that it probably is because it represented one team and not the team of the Dr. (I will leave the exact quote out) I then get to Walgreens and they have no prescription. I call the office and am told that they don't send their prescriptions in until the end of the day. So this prescription that I take in the morning that is potentially causing my issues and I am to replace immediately, I can't get today because they don't do their prescriptions until the end of the day. Got it. Dr was great...front staff however left me wanting. Their empathy was atrocious. Like it didn't matter what I needed or was told by the Dr. The three stars is purely for the doctor. Would've loved to have given five stars.